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This article describes a novel approach to expand in run-time the knowledge base of an Artificial Conversational Agent. A technique for automatic knowledge extraction from the user's sentence and four methods to insert the new acquired…

Robotics · Computer Science 2022-03-09 Lucrezia Grassi , Carmine Tommaso Recchiuto , Antonio Sgorbissa

Recent studies in dialogue state tracking (DST) leverage historical information to determine states which are generally represented as slot-value pairs. However, most of them have limitations to efficiently exploit relevant context due to…

Computation and Language · Computer Science 2020-12-22 Yong Shan , Zekang Li , Jinchao Zhang , Fandong Meng , Yang Feng , Cheng Niu , Jie Zhou

Task-oriented dialogue (TOD) systems are required to identify key information from conversations for the completion of given tasks. Such information is conventionally specified in terms of intents and slots contained in task-specific…

Computation and Language · Computer Science 2022-01-25 Jeffrey Zhao , Raghav Gupta , Yuan Cao , Dian Yu , Mingqiu Wang , Harrison Lee , Abhinav Rastogi , Izhak Shafran , Yonghui Wu

Intent classification and slot filling are two essential tasks for natural language understanding. They often suffer from small-scale human-labeled training data, resulting in poor generalization capability, especially for rare words.…

Computation and Language · Computer Science 2019-03-01 Qian Chen , Zhu Zhuo , Wen Wang

Learning suitable and well-performing dialogue behaviour in statistical spoken dialogue systems has been in the focus of research for many years. While most work which is based on reinforcement learning employs an objective measure like…

Computation and Language · Computer Science 2020-01-22 Stefan Ultes

As an essential task in task-oriented dialog systems, slot filling requires extensive training data in a certain domain. However, such data are not always available. Hence, cross-domain slot filling has naturally arisen to cope with this…

Computation and Language · Computer Science 2020-04-27 Zihan Liu , Genta Indra Winata , Peng Xu , Pascale Fung

Most existing task-oriented dialog (TOD) systems track dialog states in terms of slots and values and use them to query a database to get relevant knowledge to generate responses. In real-life applications, user utterances are noisier, and…

Computation and Language · Computer Science 2023-05-23 Yucheng Cai , Hong Liu , Zhijian Ou , Yi Huang , Junlan Feng

This paper presents a novel application of large language models in user simulation for task-oriented dialog systems, specifically focusing on an in-context learning approach. By harnessing the power of these models, the proposed approach…

Computation and Language · Computer Science 2023-06-02 Silvia Terragni , Modestas Filipavicius , Nghia Khau , Bruna Guedes , André Manso , Roland Mathis

Open-domain multi-turn conversations mainly have three features, which are hierarchical semantic structure, redundant information, and long-term dependency. Grounded on these, selecting relevant context becomes a challenge step for…

Computation and Language · Computer Science 2021-02-19 Lei Shen , Haolan Zhan , Xin Shen , Yang Feng

Algorithms for text-generation in dialogue can be misguided. For example, in task-oriented settings, reinforcement learning that optimizes only task-success can lead to abysmal lexical diversity. We hypothesize this is due to poor…

Computation and Language · Computer Science 2022-10-17 Anthony Sicilia , Malihe Alikhani

Most prior work on task-oriented dialogue systems are restricted to limited coverage of domain APIs. However, users oftentimes have requests that are out of the scope of these APIs. This work focuses on responding to these…

Computation and Language · Computer Science 2021-06-18 Di Jin , Seokhwan Kim , Dilek Hakkani-Tur

Active learning is of great interest for many practical applications, especially in industry and the physical sciences, where there is a strong need to minimize the number of costly experiments necessary to train predictive models. However,…

Machine Learning · Computer Science 2021-12-23 Maryam Pardakhti , Nila Mandal , Anson W. K. Ma , Qian Yang

Recent dialogue coherence models use the coherence features designed for monologue texts, e.g. nominal entities, to represent utterances and then explicitly augment them with dialogue-relevant features, e.g., dialogue act labels. It…

Computation and Language · Computer Science 2020-06-04 Mohsen Mesgar , Sebastian Bücker , Iryna Gurevych

Traditional goal-oriented dialogue systems rely on various components such as natural language understanding, dialogue state tracking, policy learning and response generation. Training each component requires annotations which are hard to…

In the rapidly evolving field of conversational AI, Ontology Expansion (OnExp) is crucial for enhancing the adaptability and robustness of conversational agents. Traditional models rely on static, predefined ontologies, limiting their…

Computation and Language · Computer Science 2024-10-22 Jinggui Liang , Yuxia Wu , Yuan Fang , Hao Fei , Lizi Liao

In supervised learning, acquiring labeled training data for a predictive model can be very costly, but acquiring a large amount of unlabeled data is often quite easy. Active learning is a method of obtaining predictive models with high…

Machine Learning · Computer Science 2020-12-17 Hideitsu Hino

In this paper, we propose a novel end-to-end user-defined keyword spotting method that utilizes linguistically corresponding patterns between speech and text sequences. Unlike previous approaches requiring speech keyword enrollment, our…

Audio and Speech Processing · Electrical Eng. & Systems 2022-07-04 Hyeon-Kyeong Shin , Hyewon Han , Doyeon Kim , Soo-Whan Chung , Hong-Goo Kang

We propose a novel methodology to address dialog learning in the context of goal-oriented conversational systems. The key idea is to quantize the dialog space into clusters and create a language model across the clusters, thus allowing for…

Computation and Language · Computer Science 2018-12-27 R. Chulaka Gunasekara , David Nahamoo , Lazaros C. Polymenakos , Jatin Ganhotra , Kshitij P. Fadnis

Language models must bind entities to the attributes they possess and maintain several such binding relationships within a context. We study how multiple entities are represented across token positions and whether single tokens can carry…

Computation and Language · Computer Science 2026-04-24 Paul C. Bogdan , Jack Lindsey

Conversational recommender systems aim to interactively support online users in their information search and decision-making processes in an intuitive way. With the latest advances in voice-controlled devices, natural language processing,…

Information Retrieval · Computer Science 2022-10-31 Dietmar Jannach