Related papers: Human-centered trust framework: An HCI perspective
Human-AI collaboration is evolving from a tool-based perspective to a partnership model where AI systems complement and enhance human capabilities. Traditional approaches often limit AI to a supportive role, missing the potential for…
Recent advancements in HCI and AI research attempt to support user experience (UX) practitioners with AI-enabled tools. Despite the potential of emerging models and new interaction mechanisms, mainstream adoption of such tools remains…
Trust is widely regarded as a critical component to building artificial intelligence (AI) systems that people will use and safely rely upon. As research in this area continues to evolve, it becomes imperative that the research community…
Despite the importance of trust in human-AI interactions, researchers must adopt questionnaires from other disciplines that lack validation in the AI context. Motivated by the need for reliable and valid measures, we investigated the…
As a Ph.D. student with a diverse background in both public and private sectors, I have encountered numerous challenges in cross-disciplinary and multi-stakeholder team projects. My research on developing team compositions that involve…
Trust is one of the most important factors shaping whether and how people adopt and rely on artificial intelligence (AI). Yet most existing studies measure trust in terms of functionality, focusing on whether a system is reliable, accurate,…
In AI-assisted decision-making, it is critical for human decision-makers to know when to trust AI and when to trust themselves. However, prior studies calibrated human trust only based on AI confidence indicating AI's correctness likelihood…
Artificial Intelligence (AI) techniques, particularly machine learning techniques, are rapidly transforming tactical operations by augmenting human decision-making capabilities. This paper explores AI-driven Human-Autonomy Teaming (HAT) as…
This study explores the integration of contextual explanations into AI-powered loan decision systems to enhance trust and usability. While traditional AI systems rely heavily on algorithmic transparency and technical accuracy, they often…
Evaluating human-AI decision-making systems is an emerging challenge as new ways of combining multiple AI models towards a specific goal are proposed every day. As humans interact with AI in decision-making systems, multiple factors may be…
The new characteristics of AI technology have brought new challenges to the research and development of AI systems. AI technology has benefited humans, but if improperly developed, it will harm humans. At present, there is no systematic…
AI plays a key role in current cyberspace and future immersive ecosystems that pinpoint user experiences. Thus, the trustworthiness of such AI systems is vital as failures in these systems can cause serious user harm. Although there are…
Calibrated trust in automated systems (Lee and See 2004) is critical for their safe and seamless integration into society. Users should only rely on a system recommendation when it is actually correct and reject it when it is factually…
This position paper explores the broad landscape of AI potentiality in the context of cybersecurity, with a particular emphasis on its possible risk factors with awareness, which can be managed by incorporating human experts in the loop,…
Artificial Intelligence (AI) is rapidly embedded in critical decision-making systems, however their foundational ``black-box'' models require eXplainable AI (XAI) solutions to enhance transparency, which are mostly oriented to experts,…
This article explores the ethical problems arising from the use of ChatGPT as a kind of generative AI and suggests responses based on the Human-Centered Artificial Intelligence (HCAI) framework. The HCAI framework is appropriate because it…
As AI systems become increasingly sophisticated, questions about machine consciousness and its ethical implications have moved from fringe speculation to mainstream academic debate. Current ethical frameworks in this domain often implicitly…
Conversational user interfaces (CUIs) have become an everyday technology for people the world over, as well as a booming area of research. Advances in voice synthesis and the emergence of chatbots powered by large language models (LLMs),…
This article presents a structured framework for Human-AI collaboration in Security Operations Centers (SOCs), integrating AI autonomy, trust calibration, and Human-in-the-loop decision making. Existing frameworks in SOCs often focus…
The human-centered artificial intelligence (HCAI) design approach, the user-centered design (UCD) version in the intelligence era, has been promoted to address potential negative issues caused by AI technology; user experience design (UXD)…