Related papers: NatCS: Eliciting Natural Customer Support Dialogue…
Task-oriented dialogue systems aim at providing users with task-specific services. Users of such systems often do not know all the information about the task they are trying to accomplish, requiring them to seek information about the task.…
A well-designed interactive human-like dialogue system is expected to take actions (e.g. smiling) and respond in a pattern similar to humans. However, due to the limitation of single-modality (only speech) or small volume of currently…
To train a statistical spoken dialogue system (SDS) it is essential that an accurate method for measuring task success is available. To date training has relied on presenting a task to either simulated or paid users and inferring the…
Sharing ideas through communication with peers is the primary mode of human interaction. Consequently, extensive research has been conducted in the area of conversational AI, leading to an increase in the availability and diversity of…
Fully data driven Chatbots for non-goal oriented dialogues are known to suffer from inconsistent behaviour across their turns, stemming from a general difficulty in controlling parameters like their assumed background personality and…
Open conversations are one of the most engaging forms of teaching. However, creating those conversations in educational software is a complex endeavor, especially if we want to address the needs of different audiences. While language models…
On-the-job learning consists in continuously learning while being used in production, in an open environment, meaning that the system has to deal on its own with situations and elements never seen before. The kind of systems that seem to be…
Identifying discourse features in student conversations is quite important for educational researchers to recognize the curricular and pedagogical variables that cause students to engage in constructing knowledge rather than merely…
The rise of big data has amplified the need for efficient, user-friendly automated machine learning (AutoML) tools. However, the intricacy of understanding domain-specific data and defining prediction tasks necessitates human intervention…
We study open domain dialogue generation with dialogue acts designed to explain how people engage in social chat. To imitate human behavior, we propose managing the flow of human-machine interactions with the dialogue acts as policies. The…
User attributes provide rich and useful information for user understanding, yet structured and easy-to-use attributes are often sparsely populated. In this paper, we leverage dialogues with conversational agents, which contain strong…
Building a socially intelligent agent involves many challenges, one of which is to teach the agent to speak guided by its value like a human. However, value-driven chatbots are still understudied in the area of dialogue systems. Most…
Stakeholders' conversations in requirements elicitation meetings hold valuable insights into system and client needs. However, manually extracting requirements is time-consuming, labor-intensive, and prone to errors and biases. While…
Existing studies in dialogue system research mostly treat task-oriented dialogue and chit-chat as separate domains. Towards building a human-like assistant that can converse naturally and seamlessly with users, it is important to build a…
Many real-world open-domain conversation applications have specific goals to achieve during open-ended chats, such as recommendation, psychotherapy, education, etc. We study the problem of imposing conversational goals on open-domain chat…
Speech AI Technologies are largely trained on publicly available datasets or by the massive web-crawling of speech. In both cases, data acquisition focuses on minimizing collection effort, without necessarily taking the data subjects'…
This paper presents SaSLaW, a spontaneous dialogue speech corpus containing synchronous recordings of what speakers speak, listen to, and watch. Humans consider the diverse environmental factors and then control the features of their…
Linking human motion and natural language is of great interest for the generation of semantic representations of human activities as well as for the generation of robot activities based on natural language input. However, while there have…
Social norms fundamentally shape interpersonal communication. We present NormDial, a high-quality dyadic dialogue dataset with turn-by-turn annotations of social norm adherences and violations for Chinese and American cultures. Introducing…
Data scarcity has been a long standing issue in the field of open-domain social dialogue. To quench this thirst, we present SODA: the first publicly available, million-scale high-quality social dialogue dataset. By contextualizing social…