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Software Engineering (SE) communities such as Stack Overflow have become unwelcoming, particularly through members' use of offensive language. Research has shown that offensive language drives users away from active engagement within these…

Software Engineering · Computer Science 2022-11-02 Jithin Cheriyan , Bastin Tony Roy Savarimuthu , Stephen Cranefield

Humour has long been recognized as a key factor in enhancing creativity, group effectiveness, and employee well-being across various domains. However, its occurrence and impact within software engineering (SE) teams remains under-explored.…

Software Engineering · Computer Science 2025-07-08 Dulaji Hidellaarachchi , John Grundy , Rashina Hoda

Social identity is a concept from psychology that refers to the part of an individual's identity that derives from their group membership(s). In this paper, we explore social identity in members of the professional community of Research…

Software Engineering · Computer Science 2026-04-29 Chukwudi Uwasomba , Tamara Lopez , Melanie Langer , Helen Sharp , Michel Wermelinger , Caroline Jay , Mark Levine , Bashar Nuseibeh

Context. Empathy, a key social skill, is essential for communication and collaboration in SE but remains an under-researched topic. Aims. This study investigates empathy in SE from practitioners' perspectives, aiming to characterize its…

Context: Large Language Models (LLMs) such as ChatGPT are increasingly adopted in software engineering (SE) education, offering both opportunities and challenges. Their adoption requires systematic investigation to ensure responsible…

Software Engineering · Computer Science 2025-09-08 Maryam Khan , Muhammad Azeem Akbar , Jussi Kasurinen

In the international software engineering research community, the premier conference (ICSE) features since a decade a special track on the role of SE In Society (or SEIS track). In this work, we want to use the articles published in this…

Software Engineering · Computer Science 2025-05-26 Iffat Fatima , Patricia Lago

Research has highlighted the valuable contributions of autistic individuals in the Information and Communication Technology (ICT) sector, particularly in areas such as software development, testing, and cybersecurity. Their strengths in…

Software Engineering · Computer Science 2025-08-14 Orvila Sarker , Mona Jamshaid , M. Ali Babar

As software engineering research becomes more concerned with the psychological, sociological and managerial aspects of software development, relevant theories from reference disciplines are increasingly important for understanding the…

Software Engineering · Computer Science 2022-02-16 Tobias Lorey , Paul Ralph , Michael Felderer

Productive software engineering teams require effective communication and balanced contributions between team members. However, teams are often ineffective at these skills, which is detrimental to project success. Project-based university…

Software Engineering · Computer Science 2025-06-16 April Clarke

Although the need for gender-inclusivity in software itself is gaining attention among both SE researchers and SE practitioners, and methods have been published to help, little has been reported on how to make such methods work in…

Software Engineering · Computer Science 2019-05-28 Claudia Hilderbrand , Christopher Perdriau , Lara Letaw , Jillian Emard , Zoe Steine-Hanson , Margaret Burnett , Anita Sarma

Empathy is widely used in many disciplines such as philosophy, sociology, psychology, health care. Ability to empathise with software end-users seems to be a vital skill software developers should possess. This is because engineering…

Software Engineering · Computer Science 2023-05-09 Hashini Gunatilake , John Grundy , Ingo Mueller , Rashina Hoda

The gender gap is a significant concern facing the software industry as the development becomes more geographically distributed. Widely shared reports indicate that gender differences may be specific to each region. However, how complete…

Computers and Society · Computer Science 2021-09-17 Gede Artha Azriadi Prana , Denae Ford , Ayushi Rastogi , David Lo , Rahul Purandare , Nachiappan Nagappan

The growing emphasis on studying equity, diversity, and inclusion within software engineering has amplified the need to explore hidden populations within this field. Exploring hidden populations becomes important to obtain invaluable…

Software Engineering · Computer Science 2024-01-19 Ronnie de Souza Santos , Kiev Gama

Automated filtering of toxic conversations may help an Open-source software (OSS) community to maintain healthy interactions among the project participants. Although, several general purpose tools exist to identify toxic contents, those may…

Software Engineering · Computer Science 2020-09-22 Jaydeb Sarker , Asif Kamal Turzo , Amiangshu Bosu

Empirical Software Engineering (ESE) researchers study (open-source) project issues and the comments and threads within to discover -- among others -- challenges developers face when incorporating new technologies, platforms, and…

Software Engineering · Computer Science 2022-07-21 Ye Paing , Tatiana Castro Vélez , Raffi Khatchadourian

Empathy, defined as the ability to understand and share others' perspectives and emotions, is essential in software engineering (SE), where developers often collaborate with diverse stakeholders. It is also considered as a vital competency…

Software Engineering · Computer Science 2025-09-30 Hashini Gunatilake , John Grundy , Rashina Hoda , Ingo Mueller

As collaborative coding environments make it easier to contribute to software projects, the number of developers involved in these projects keeps increasing. This increase makes it more difficult for code reviewers to deal with buggy…

Software Engineering · Computer Science 2020-04-08 Filipe Falcão , Caio Barbosa , Baldoino Fonseca , Alessandro Garcia , Márcio Ribeiro , Rohit Ghey

The development of open source software (OSS) is a broad field which requires diverse skill sets. For example, maintainers help lead the project and promote its longevity, technical writers assist with documentation, bug reporters identify…

Software Engineering · Computer Science 2022-09-07 Jenny T. Liang , Thomas Zimmermann , Denae Ford

Background: The state of the art in software engineering consists of a myriad of contributions and the gaps between them; it is difficult to characterize. Questions: In order to help understanding the state of the art, can we identify gaps…

Software Engineering · Computer Science 2019-11-25 Lutz Prechelt

In an era of rapidly expanding software usage, catering to the diverse needs of users from various backgrounds has become a critical challenge. Inclusiveness, representing a core human value, is frequently overlooked during software…

Software Engineering · Computer Science 2024-12-03 Nowshin Nawar Arony , Ze Shi Li , Daniela Damian , Bowen Xu
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