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This paper investigates the integration of cognitive agents powered by Large Language Models (LLMs) within the Scaled Agile Framework (SAFe) to reinforce software project management. By deploying virtual agents in simulated software…

Software Engineering · Computer Science 2025-08-26 Konrad Cinkusz , Jarosław A. Chudziak , Ewa Niewiadomska-Szynkiewicz

Functionality and dialogue experience are two important factors of task-oriented dialogue systems. Conventional approaches with closed schema (e.g., conversational semantic parsing) often fail as both the functionality and dialogue…

Computation and Language · Computer Science 2022-12-21 Raphael Shu , Elman Mansimov , Tamer Alkhouli , Nikolaos Pappas , Salvatore Romeo , Arshit Gupta , Saab Mansour , Yi Zhang , Dan Roth

The advancement of Large Language Models (LLMs) has led to significant improvements in various service domains, including search, recommendation, and chatbot applications. However, applying state-of-the-art (SOTA) research to industrial…

Computation and Language · Computer Science 2025-05-30 Chiwan Park , Wonjun Jang , Daeryong Kim , Aelim Ahn , Kichang Yang , Woosung Hwang , Jihyeon Roh , Hyerin Park , Hyosun Wang , Min Seok Kim , Jihoon Kang

Context: Most software companies strive to have high-performing teams and mitigate withdrawal behaviors like being present but unproductive. In this context, psychological safety and developers perceived impact are suggested as potential…

Software Engineering · Computer Science 2023-04-26 Mary Sánchez-Gordón , Ricardo Colomo-Palacios , Muhammad Azeem Akbar , Monica Kristiansen Holone

Software agents have emerged as promising tools for addressing complex software engineering tasks. Existing works, on the other hand, frequently oversimplify software development workflows, despite the fact that such workflows are typically…

Software Engineering · Computer Science 2024-07-16 Minh Huynh Nguyen , Thang Phan Chau , Phong X. Nguyen , Nghi D. Q. Bui

Asynchronous data-driven explanations often fail because the content and presentation are not tailored to the target audience, and they provide limited opportunities for active audience engagement. We present a vision for Contextualized…

Human-Computer Interaction · Computer Science 2026-05-19 Zhicheng Liu , Jason H Li , Greg Briskin

To remain viable and thrive, software organizations must rapidly adapt to frequent, and often rather far-ranging, changes to their operational context. These changes typically concern many factors, including the nature of the organization's…

Software Engineering · Computer Science 2013-12-18 Alexis Ocampo , Fabio Bella , Jürgen Münch

We introduce a dynamic benchmarking system for conversational agents that evaluates their performance through a single, simulated, and lengthy user$\leftrightarrow$agent interaction. The interaction is a conversation between the user and…

Computation and Language · Computer Science 2024-10-14 David Castillo-Bolado , Joseph Davidson , Finlay Gray , Marek Rosa

For more than thirty years, it has been claimed that a way to improve software developers' productivity and software quality is to focus on people. The underlying assumption seems to be that "happy and satisfied software developers perform…

Software Engineering · Computer Science 2016-01-27 Daniel Graziotin

Conversational agents have become ubiquitous, ranging from goal-oriented systems for helping with reservations to chit-chat models found in modern virtual assistants. In this survey paper, we explore this fascinating field. We look at some…

Artificial Intelligence · Computer Science 2018-03-29 Vinayak Mathur , Arpit Singh

Agents are now used widely in the process of software development, but building production-ready software engineering agents is a complex task. Deploying software agents effectively requires flexibility in implementation and…

Many users communicate with chatbots and AI assistants in order to help them with various tasks. A key component of the assistant is the ability to understand and answer a user's natural language questions for question-answering (QA).…

Computation and Language · Computer Science 2020-06-08 Anthony Colas , Trung Bui , Franck Dernoncourt , Moumita Sinha , Doo Soon Kim

We envisage future context-aware applications will dynamically adapt their behaviors to various context data from sources in wide-area networks, such as the Internet. Facing the changing context and the sheer number of context sources, a…

Databases · Computer Science 2020-03-10 Wenwei Xue , Hungkeng Pung , Wenlong Ng , Tao Gu

Creating digital models using Computer Aided Design (CAD) is a process that requires in-depth expertise. In industrial product development, this process typically involves entire teams of engineers, spanning requirements engineering, CAD…

Artificial Intelligence · Computer Science 2025-03-07 Felix Ocker , Stefan Menzel , Ahmed Sadik , Thiago Rios

Conversational Assistants (CA) are increasingly supporting human workers in knowledge management. Traditionally, CAs respond in specific ways to predefined user intents and conversation patterns. However, this rigidness does not handle the…

Human-Computer Interaction · Computer Science 2024-07-15 Samuel Kernan Freire , Chaofan Wang , Evangelos Niforatos

Large language model (LLM)-based agents that reason, plan, and act through tools, memory, and structured interaction are emerging as a promising paradigm for automating complex workflows. Recent systems such as OpenClaw and Claude Code…

Information Retrieval · Computer Science 2026-05-27 Yingli Zhou , Wang Shu , Yaodong Su , Wenchuan Du , Yixiang Fang , Xuemin Lin

Code intelligence is an emerging domain in software engineering, aiming to improve the effectiveness and efficiency of various code-related tasks. Recent research suggests that incorporating contextual information beyond the basic original…

Software Engineering · Computer Science 2026-02-10 Yanlin Wang , Kefeng Duan , Dewu Zheng , Ensheng Shi , Fengji Zhang , Yanli Wang , Jiachi Chen , Xilin Liu , Yuchi Ma , Hongyu Zhang , Qianxiang Wang , Zibin Zheng

Traditionally, offline datasets have been used to evaluate task-oriented dialogue (TOD) models. These datasets lack context awareness, making them suboptimal benchmarks for conversational systems. In contrast, user-agents, which are…

Computation and Language · Computer Science 2024-11-18 Taaha Kazi , Ruiliang Lyu , Sizhe Zhou , Dilek Hakkani-Tur , Gokhan Tur

Nowadays, Computer Science tightly entered all spheres of human activity. To improve quality and speed of development process, it is important to help programmers improve their working conditions. This paper proposes a vision on exploring…

Software Engineering · Computer Science 2020-12-17 Rozaliya Amirova , Sergey Masyagin , Anastasia Reprintseva , Giancarlo Succi , Herman Tarasau

My research centers on the development of context-adaptive AI systems to improve end-user adoption through the integration of technical methods. I deploy these AI systems across various interaction modalities, including user interfaces and…

Human-Computer Interaction · Computer Science 2024-01-25 Christine P Lee
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