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Dialogue safety problems severely limit the real-world deployment of neural conversational models and have attracted great research interests recently. However, dialogue safety problems remain under-defined and the corresponding dataset is…

Computation and Language · Computer Science 2022-04-05 Hao Sun , Guangxuan Xu , Jiawen Deng , Jiale Cheng , Chujie Zheng , Hao Zhou , Nanyun Peng , Xiaoyan Zhu , Minlie Huang

The release of the large language model based chatbot ChatGPT in November 2022 has brought considerable attention to the subject of artificial intelligence, not only in the public. From the perspective of higher education, ChatGPT…

Computers and Society · Computer Science 2023-11-29 Nicolas Schwenke , Heinrich Söbke , Eckhard Kraft

Advancements in artificial intelligence (AI), speech recognition systems (ASR), and machine learning have enabled the development of intelligent computer programs called chatbots. Many chatbots have been proposed to provide different…

Cryptography and Security · Computer Science 2020-12-03 Sofian Hamad , Taoufik Yeferny

Previous researches on dialogue system assessment usually focus on the quality evaluation (e.g. fluency, relevance, etc) of responses generated by the chatbots, which are local and technical metrics. For a chatbot which responds to millions…

Computation and Language · Computer Science 2022-01-17 Yong Shan , Jinchao Zhang , Zekang Li , Yang Feng , Jie Zhou

In this paper, we explore the application of ChatGPT in the domain of Robust and Adaptive Robust Optimization. We demonstrate that with appropriate prompting, ChatGPT can be used to auto-formulate and solve simple Robust and Adaptive…

Optimization and Control · Mathematics 2025-01-03 Dimitris Bertsimas , Georgios Margaritis

This paper investigates the capabilities of ChatGPT as an automated assistant in diverse domains, including scientific writing, mathematics, education, programming, and healthcare. We explore the potential of ChatGPT to enhance…

Human-Computer Interaction · Computer Science 2023-06-07 Amos Azaria , Rina Azoulay , Shulamit Reches

Chatbots are conversational software applications designed to interact dialectically with users for a plethora of different purposes. Surprisingly, these colloquial agents have only recently been coupled with computational models of…

Artificial Intelligence · Computer Science 2024-08-07 Federico Castagna , Nadin Kokciyan , Isabel Sassoon , Simon Parsons , Elizabeth Sklar

The lack of time-efficient and reliable evaluation methods hamper the development of conversational dialogue systems (chatbots). Evaluations requiring humans to converse with chatbots are time and cost-intensive, put high cognitive demands…

Artificial Intelligence · Computer Science 2020-10-06 Jan Deriu , Don Tuggener , Pius von Däniken , Jon Ander Campos , Alvaro Rodrigo , Thiziri Belkacem , Aitor Soroa , Eneko Agirre , Mark Cieliebak

This article presents a comparative analysis of the ability of two large language model (LLM)-based chatbots, ChatGPT and Bing Chat, recently rebranded to Microsoft Copilot, to detect veracity of political information. We use AI auditing…

Computation and Language · Computer Science 2023-12-21 Elizaveta Kuznetsova , Mykola Makhortykh , Victoria Vziatysheva , Martha Stolze , Ani Baghumyan , Aleksandra Urman

Political polling is a multi-billion dollar industry with outsized influence on the societal trajectory of the United States and nations around the world. However, it has been challenged by factors that stress its cost, availability, and…

Computers and Society · Computer Science 2023-08-29 Nathan E. Sanders , Alex Ulinich , Bruce Schneier

The fundamental principles, potential applications, and ethical concerns of ChatGPT are analyzed and discussed in this study. Since ChatGPT emerged, it has gained a rapidly growing popularity, with more than 600 million users today. The…

Other Computer Science · Computer Science 2023-08-15 Ioannis D. Apostolopoulos , Mpesi Tzani , Sokratis I. Aznaouridis

This paper addresses the question of whether large language model-powered chatbots are capable of assertion. According to what we call the Thesis of Chatbot Assertion (TCA), chatbots are the kinds of things that can assert, and at least…

Computation and Language · Computer Science 2024-12-12 Iwan Williams , Tim Bayne

The conversational nature of chatbots poses challenges to designers since their development is different from other software and requires investigating new practices in the context of human-AI interaction and their impact on user…

Human-Computer Interaction · Computer Science 2023-01-18 Geovana Ramos Sousa Silva , Edna Dias Canedo

Generative AI models continue to become more powerful. The launch of ChatGPT in November 2022 has ushered in a new era of AI. ChatGPT and other similar chatbots have a range of capabilities, from answering student homework questions to…

Computers and Society · Computer Science 2023-06-14 Yanchen Wang , Lisa Singh

Large-scale language technologies are increasingly used in various forms of communication with humans across different contexts. One particular use case for these technologies is conversational agents, which output natural language text in…

Computers and Society · Computer Science 2022-12-22 Atoosa Kasirzadeh , Iason Gabriel

Chatbots shifted from rule-based to artificial intelligence techniques and gained traction in medicine, shopping, customer services, food delivery, education, and research. OpenAI developed ChatGPT blizzard on the Internet as it crossed one…

Cryptography and Security · Computer Science 2023-06-16 Attia Qammar , Hongmei Wang , Jianguo Ding , Abdenacer Naouri , Mahmoud Daneshmand , Huansheng Ning

The study illustrates a first step towards an ongoing work aimed at developing a dataset of dialogues potentially useful for customer service conversation management between humans and AI chatbots. The approach exploits ChatGPT 3.5 to…

Human-Computer Interaction · Computer Science 2025-01-03 Alfredo Cuzzocrea , Giovanni Pilato , Pablo Garcia Bringas

In Agile software development, user stories play a vital role in capturing and conveying end-user needs, prioritizing features, and facilitating communication and collaboration within development teams. However, automated methods for…

Software Engineering · Computer Science 2023-06-22 Krishna Ronanki , Beatriz Cabrero-Daniel , Christian Berger

AI chatbots are widely used by children and teens today, but they pose significant risks to youth's privacy and safety due to both increasingly personal conversations and potential exposure to unsafe content. While children under 13 are…

Human-Computer Interaction · Computer Science 2026-02-12 Olivia Figueira , Pranathi Chamarthi , Tu Le , Athina Markopoulou

One challenge for evaluating current sequence- or dialogue-level chatbots, such as Empathetic Open-domain Conversation Models, is to determine whether the chatbot performs in an emotionally consistent way. The most recent work only…

Computation and Language · Computer Science 2021-12-06 Chenxiao Liu , Guanzhi Deng , Tao Ji , Difei Tang , Silai Zheng