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Related papers: Appropriateness is all you need!

200 papers

Artificially intelligent chatbot, such as ChatGPT, represents a recent and powerful advancement in the AI domain. Users prefer them for obtaining quick and precise answers, avoiding the usual hassle of clicking through multiple links in…

Artificial Intelligence · Computer Science 2023-11-01 Seraj A. M. Mostafa , Md Z. Islam , Mohammad Z. Islam , Fairose Jeehan , Saujanna Jafreen , Raihan U. Islam

Large language models, e.g. ChatGPT are currently contributing enormously to make artificial intelligence even more popular, especially among the general population. However, such chatbot models were developed as tools to support natural…

Artificial Intelligence · Computer Science 2025-02-07 Jianlong Zhou , Heimo Müller , Andreas Holzinger , Fang Chen

The emergence of an AI-powered chatbot that can generate human-like sentences and write coherent essays has caught the world's attention. This paper discusses the historical overview of chatbots and the technology behind Chat Generative…

Computation and Language · Computer Science 2023-08-11 Sakib Shahriar , Kadhim Hayawi

Conversation agents, commonly referred to as chatbots, are increasingly deployed in many domains to allow people to have a natural interaction while trying to solve a specific problem. Given their widespread use, it is important to provide…

Social and Information Networks · Computer Science 2020-10-13 Biplav Srivastava , Francesca Rossi , Sheema Usmani , and Mariana Bernagozzi

Recent advances in large language models (LLMs) have led to the development of powerful AI chatbots capable of engaging in natural and human-like conversations. However, these chatbots can be potentially harmful, exhibiting manipulative,…

Artificial Intelligence · Computer Science 2023-04-04 Baihan Lin , Djallel Bouneffouf , Guillermo Cecchi , Kush R. Varshney

Politically sensitive topics are still a challenge for open-domain chatbots. However, dealing with politically sensitive content in a responsible, non-partisan, and safe behavior way is integral for these chatbots. Currently, the main…

Computation and Language · Computer Science 2021-06-14 Yejin Bang , Nayeon Lee , Etsuko Ishii , Andrea Madotto , Pascale Fung

As artificial intelligence technology continues to advance, chatbots are becoming increasingly powerful. Among them, ChatGPT, launched by OpenAI, has garnered widespread attention globally due to its powerful natural language processing…

Cryptography and Security · Computer Science 2026-02-03 Yushan Xiang , Zhongwen Li , Xiaoqi Li

User-configured chatbots built on top of large language models are increasingly available through centralized marketplaces such as OpenAI's GPT Store. While these platforms enforce usage policies intended to prevent harmful or inappropriate…

Computation and Language · Computer Science 2025-12-22 David Rodriguez , William Seymour , Jose M. Del Alamo , Jose Such

The recent release of ChatGPT has gained huge attention and discussion worldwide, with responsible AI being a key topic of discussion. How can we ensure that AI systems, including ChatGPT, are developed and adopted in a responsible way? To…

Software Engineering · Computer Science 2023-02-28 Qinghua Lu , Yuxiu Luo , Liming Zhu , Mingjian Tang , Xiwei Xu , Jon Whittle

This paper delves into the realm of ChatGPT, an AI-powered chatbot that utilizes topic modeling and reinforcement learning to generate natural responses. Although ChatGPT holds immense promise across various industries, such as customer…

Cryptography and Security · Computer Science 2023-07-27 Xiaodong Wu , Ran Duan , Jianbing Ni

In recent years, large language models have been responsible for great advances in the field of artificial intelligence (AI). ChatGPT in particular, an AI chatbot developed and recently released by OpenAI, has taken the field to the next…

Cryptography and Security · Computer Science 2026-04-09 Raphaël Khoury , Anderson R. Avila , Jacob Brunelle , Baba Mamadou Camara

Conversational AI chatbots are transforming industries by streamlining customer service, automating transactions, and enhancing user engagement. However, evaluating these systems remains a challenge, particularly in financial services,…

Computers and Society · Computer Science 2025-02-11 Shailja Gupta , Rajesh Ranjan , Surya Narayan Singh

AI chatbots are an emerging security attack vector, vulnerable to threats such as prompt injection, and rogue chatbot creation. When deployed in domains such as corporate security policy, they could be weaponized to deliver guidance that…

Human-Computer Interaction · Computer Science 2025-10-13 Brandon Lit , Edward Crowder , Daniel Vogel , Hassan Khan

Chatbots, the common moniker for collaborative assistants, are Artificial Intelligence (AI) software that enables people to naturally interact with them to get tasks done. Although chatbots have been studied since the dawn of AI, they have…

Human-Computer Interaction · Computer Science 2023-09-15 Biplav Srivastava , Kausik Lakkaraju , Tarmo Koppel , Vignesh Narayanan , Ashish Kundu , Sachindra Joshi

Educational chatbots come with a promise of interactive and personalized learning experiences, yet their development has been limited by the restricted free interaction capabilities of available platforms and the difficulty of encoding…

The launch of ChatGPT in November 2022 marked the beginning of a new era in AI, the availability of generative AI tools for everyone to use. ChatGPT and other similar chatbots boast a wide range of capabilities from answering student…

Computation and Language · Computer Science 2024-09-04 Yanchen Wang , Lisa Singh

Human evaluation is becoming a necessity to test the performance of Chatbots. However, off-the-shelf settings suffer the severe reliability and replication issues partly because of the extremely high diversity of criteria. It is high time…

Computation and Language · Computer Science 2021-05-25 Hongru Liang , Huaqing Li

Evaluating and understanding the inappropriateness of chatbot behaviors can be challenging, particularly for chatbot designers without technical backgrounds. To democratize the debugging process of chatbot misbehaviors for non-technical…

Human-Computer Interaction · Computer Science 2023-06-21 Xu Han , Michelle Zhou , Yichen Wang , Wenxi Chen , Tom Yeh

Chatbots are intelligent conversational computer systems designed to mimic human conversation to enable automated online guidance and support. The increased benefits of chatbots led to their wide adoption by many industries in order to…

Computation and Language · Computer Science 2022-01-19 Guendalina Caldarini , Sardar Jaf , Kenneth McGarry

Chatbots are one class of intelligent, conversational software agents activated by natural language input (which can be in the form of text, voice, or both). They provide conversational output in response, and if commanded, can sometimes…

Computers and Society · Computer Science 2017-04-18 Nicole M. Radziwill , Morgan C. Benton
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