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In task-oriented dialogue (ToD), a user holds a conversation with an artificial agent to complete a concrete task. Although this technology represents one of the central objectives of AI and has been the focus of ever more intense research…

Computation and Language · Computer Science 2022-05-27 Evgeniia Razumovskaia , Goran Glavaš , Olga Majewska , Edoardo M. Ponti , Anna Korhonen , Ivan Vulić

Automated dialogue or conversational systems are anthropomorphised by developers and personified by users. While a degree of anthropomorphism may be inevitable due to the choice of medium, conscious and unconscious design choices can guide…

Computation and Language · Computer Science 2023-10-24 Gavin Abercrombie , Amanda Cercas Curry , Tanvi Dinkar , Verena Rieser , Zeerak Talat

Conversational AI is constrained in many real-world settings where only one side of a dialogue can be recorded, such as telemedicine, call centers, and smart glasses. We formalize this as the one-sided conversation problem (1SC): inferring…

Computation and Language · Computer Science 2026-04-20 Victoria Ebert , Rishabh Singh , Tuochao Chen , Noah A. Smith , Shyamnath Gollakota

We present a model for pragmatically describing scenes, in which contrastive behavior results from a combination of inference-driven pragmatics and learned semantics. Like previous learned approaches to language generation, our model uses a…

Computation and Language · Computer Science 2016-09-27 Jacob Andreas , Dan Klein

Recently, large language models have facilitated the emergence of highly intelligent conversational AI capable of engaging in human-like dialogues. However, a notable distinction lies in the fact that these AI models predominantly generate…

Human-Computer Interaction · Computer Science 2025-10-13 Jijie Zhou , Yuhan Hu

Most prior work in dialogue modeling has been on written conversations mostly because of existing data sets. However, written dialogues are not sufficient to fully capture the nature of spoken conversations as well as the potential speech…

Computation and Language · Computer Science 2021-09-29 Seokhwan Kim , Yang Liu , Di Jin , Alexandros Papangelis , Karthik Gopalakrishnan , Behnam Hedayatnia , Dilek Hakkani-Tur

Of primary importance in formulating a response to the increasing prevalence and power of artificial intelligence (AI) applications in society are questions of ontology. Questions such as: What "are" these systems? How are they to be…

Computers and Society · Computer Science 2019-03-11 Scott H. Hawley

Automatically evaluating text-based, non-task-oriented dialogue systems (i.e., `chatbots') remains an open problem. Previous approaches have suffered challenges ranging from poor correlation with human judgment to poor generalization and…

Computation and Language · Computer Science 2021-04-14 Ian Berlot-Attwell , Frank Rudzicz

This paper introduces the SAMSum Corpus, a new dataset with abstractive dialogue summaries. We investigate the challenges it poses for automated summarization by testing several models and comparing their results with those obtained on a…

Computation and Language · Computer Science 2019-12-02 Bogdan Gliwa , Iwona Mochol , Maciej Biesek , Aleksander Wawer

Our research is focused on making a human-like question answering system which can answer rationally. The distinguishing characteristic of our approach is that it will use automated common sense reasoning to truly "understand" dialogues,…

Artificial Intelligence · Computer Science 2019-09-19 Kinjal Basu

In this work, we want to give an overview on which pragmatic abilities have been tested in LLMs so far and how these tests have been carried out. To do this, we first discuss the scope of the field of pragmatics and suggest a subdivision…

Computation and Language · Computer Science 2024-08-07 Amelie Robrecht , Judith Sieker , Clara Lachenmaier , Sina Zarieß , Stefan Kopp

Recent advancements in conversational systems have significantly enhanced human-machine interactions across various domains. However, training these systems is challenging due to the scarcity of specialized dialogue data. Traditionally,…

Computation and Language · Computer Science 2026-05-29 Heydar Soudani , Roxana Petcu , Evangelos Kanoulas , Faegheh Hasibi

Despite recent improvements in open-domain dialogue models, state of the art models are trained and evaluated on short conversations with little context. In contrast, the long-term conversation setting has hardly been studied. In this work…

Computation and Language · Computer Science 2021-07-19 Jing Xu , Arthur Szlam , Jason Weston

Language use is shaped by pragmatics -- i.e., reasoning about communicative goals and norms in context. As language models (LMs) are increasingly used as conversational agents, it becomes ever more important to understand their pragmatic…

Computation and Language · Computer Science 2025-09-30 Linlu Qiu , Cedegao E. Zhang , Joshua B. Tenenbaum , Yoon Kim , Roger P. Levy

The emergence of powerful LLMs has led to a paradigm shift in abstractive summarization of spoken documents. The properties that make LLMs so valuable for this task -- creativity, ability to produce fluent speech, and ability to abstract…

Artificial Intelligence · Computer Science 2024-10-25 Margaret Kroll , Kelsey Kraus

As AI is more and more pervasive in everyday life, humans have an increasing demand to understand its behavior and decisions. Most research on explainable AI builds on the premise that there is one ideal explanation to be found. In fact,…

Computation and Language · Computer Science 2022-09-07 Henning Wachsmuth , Milad Alshomary

Unlike well-structured text, such as news reports and encyclopedia articles, dialogue content often comes from two or more interlocutors, exchanging information with each other. In such a scenario, the topic of a conversation can vary upon…

Computation and Language · Computer Science 2021-09-13 Junpeng Liu , Yanyan Zou , Hainan Zhang , Hongshen Chen , Zhuoye Ding , Caixia Yuan , Xiaojie Wang

Integration, composition, mechanization, and AI assisted development are the driving themes in the future of software development. At their core these concepts are rooted in the increasingly important role of computing in our world, the…

Programming Languages · Computer Science 2024-07-10 Mark Marron

To mitigate the lack of diverse dialogue summarization datasets in academia, we present methods to utilize non-dialogue summarization data for enhancing dialogue summarization systems. We apply transformations to document summarization data…

Computation and Language · Computer Science 2022-10-19 Seongmin Park , Dongchan Shin , Jihwa Lee

Human conversation relies heavily on conversational implicature, in which speakers convey meanings that are suggested rather than explicitly stated. Although recent large language models exhibit strong conversational fluency, they remain…

Computation and Language · Computer Science 2026-05-26 Hirona Jacqueline Arai , Xiang Ren
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