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As the field of healthcare increasingly adopts artificial intelligence, it becomes important to understand which types of explanations increase transparency and empower users to develop confidence and trust in the predictions made by…

Artificial Intelligence · Computer Science 2025-05-16 Felix Liedeker , Olivia Sanchez-Graillet , Moana Seidler , Christian Brandt , Jörg Wellmer , Philipp Cimiano

In this paper, we introduce KERAIA, a novel framework and software platform for symbolic knowledge engineering designed to address the persistent challenges of representing, reasoning with, and executing knowledge in dynamic, complex, and…

Artificial Intelligence · Computer Science 2025-05-08 Stephen Richard Varey , Alessandro Di Stefano , The Anh Han

Developing safe, effective, and practically useful clinical prediction models (CPMs) traditionally requires iterative collaboration between clinical experts, data scientists, and informaticists. This process refines the often small but…

Artificial Intelligence · Computer Science 2026-01-15 Jean Feng , Avni Kothari , Patrick Vossler , Andrew Bishara , Lucas Zier , Newton Addo , Aaron Kornblith , Yan Shuo Tan , Chandan Singh

Explainable Artificial Intelligence (XAI) is essential for building advanced machine learning-powered applications, especially in critical domains such as medical diagnostics or autonomous driving. Legal, business, and ethical requirements…

Human-Computer Interaction · Computer Science 2024-10-17 Tobias Labarta , Elizaveta Kulicheva , Ronja Froelian , Christian Geißler , Xenia Melman , Julian von Klitzing

In this paper, we argue for a paradigm shift from the current model of explainable artificial intelligence (XAI), which may be counter-productive to better human decision making. In early decision support systems, we assumed that we could…

Artificial Intelligence · Computer Science 2023-03-14 Tim Miller

Effective human-AI collaboration requires humans to accurately gauge AI capabilities and calibrate their trust accordingly. Humans often have context-dependent private information, referred to as Unique Human Knowledge (UHK), that is…

Human-Computer Interaction · Computer Science 2025-11-07 Zenan Chen , Ruijiang Gao , Yingzhi Liang

Explainable Artificial Intelligence (XAI) has re-emerged in response to the development of modern AI and ML systems. These systems are complex and sometimes biased, but they nevertheless make decisions that impact our lives. XAI systems are…

Artificial Intelligence · Computer Science 2021-02-10 Shane T. Mueller , Elizabeth S. Veinott , Robert R. Hoffman , Gary Klein , Lamia Alam , Tauseef Mamun , William J. Clancey

Evaluating the quality of explanations in Explainable Artificial Intelligence (XAI) is to this day a challenging problem, with ongoing debate in the research community. While some advocate for establishing standardized offline metrics,…

Human-Computer Interaction · Computer Science 2024-09-27 Teodor Chiaburu , Frank Haußer , Felix Bießmann

Despite promising developments in Explainable Artificial Intelligence, the practical value of XAI methods remains under-explored and insufficiently validated in real-world settings. Robust and context-aware evaluation is essential, not only…

Human-Computer Interaction · Computer Science 2025-06-18 Ivania Donoso-Guzmán , Kristýna Sirka Kacafírková , Maxwell Szymanski , An Jacobs , Denis Parra , Katrien Verbert

As AI systems increasingly mediate decisions in domains such as credit scoring and financial forecasting, their lack of transparency and bias raises critical concerns for fairness and public trust. Existing explainable AI (XAI) approaches…

Artificial Intelligence · Computer Science 2026-01-28 Kausik Lakkaraju , Siva Likitha Valluru , Biplav Srivastava

AI-based recommender systems increasingly influence recruitment decisions. Thus, transparency and responsible adoption in Human Resource Management (HRM) are critical. This study examines how HR managers' AI literacy influences their…

Human-Computer Interaction · Computer Science 2025-09-30 Yannick Kalff , Katharina Simbeck

The field of eXplainable artificial intelligence (XAI) has produced a plethora of methods (e.g., saliency-maps) to gain insight into artificial intelligence (AI) models, and has exploded with the rise of deep learning (DL). However,…

Human-Computer Interaction · Computer Science 2024-04-12 Marvin Pafla , Kate Larson , Mark Hancock

Research in artificial intelligence (AI)-assisted decision-making is experiencing tremendous growth with a constantly rising number of studies evaluating the effect of AI with and without techniques from the field of explainable AI (XAI) on…

Human-Computer Interaction · Computer Science 2022-06-02 Max Schemmer , Patrick Hemmer , Maximilian Nitsche , Niklas Kühl , Michael Vössing

Explainable artificial intelligence (XAI) methods are being proposed to help interpret and understand how AI systems reach specific predictions. Inspired by prior work on conversational user interfaces, we argue that augmenting existing XAI…

Human-Computer Interaction · Computer Science 2025-01-30 Gaole He , Nilay Aishwarya , Ujwal Gadiraju

Explainable AI (XAI) has established itself as an important component of AI-driven interactive systems. With Augmented Reality (AR) becoming more integrated in daily lives, the role of XAI also becomes essential in AR because end-users will…

Conversational agents often encounter ambiguous user requests, requiring an effective clarification to successfully complete tasks. While recent advancements in real-world applications favor multi-agent architectures to manage complex…

Artificial Intelligence · Computer Science 2025-12-16 Emre Can Acikgoz , Jinoh Oh , Joo Hyuk Jeon , Jie Hao , Heng Ji , Dilek Hakkani-Tür , Gokhan Tur , Xiang Li , Chengyuan Ma , Xing Fan

Explainable AI (XAI) aims to make AI systems more transparent, yet many practices emphasise mathematical rigour over practical user needs. We propose an alternative to this model-centric approach by following a design thinking process for…

Human-Computer Interaction · Computer Science 2025-11-03 Elisa Nguyen , Johannes Bertram , Evgenii Kortukov , Jean Y. Song , Seong Joon Oh

As software systems grow in scale, developers face increasing difficulty in selecting appropriate Application Programming Interfaces (APIs) from numerous options. Efficiently identifying APIs that satisfy functional requirements has become…

Software Engineering · Computer Science 2026-05-04 Shenglong Wu , Xunhui Zhang , Tao Wang

As artificial intelligence (AI) systems become increasingly complex and ubiquitous, these systems will be responsible for making decisions that directly affect individuals and society as a whole. Such decisions will need to be justified due…

Artificial Intelligence · Computer Science 2018-12-21 Prashan Madumal , Ronal Singh , Joshua Newn , Frank Vetere

Despite its technological breakthroughs, eXplainable Artificial Intelligence (XAI) research has limited success in producing the {\em effective explanations} needed by users. In order to improve XAI systems' usability, practical…

Human-Computer Interaction · Computer Science 2024-03-22 Thu Nguyen , Alessandro Canossa , Jichen Zhu