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The availability of open-source projects facilitates developers to contribute and collaborate on a wide range of projects. As a result, the developer community contributing to such open-source projects is also increasing. Many of the…

Software Engineering · Computer Science 2021-03-02 Akhila Sri Manasa Venigalla , Sridhar Chimalakonda

Personality traits influence most, if not all, of the human activities, from those as natural as the way people walk, talk, dress and write to those most complex as the way they interact with others. Most importantly, personality influences…

Software Engineering · Computer Science 2016-03-07 Oscar Hernán Paruma-Pabón , Fabio A. González , Jairo Aponte , Jorge E. Camargo , Felipe Restrepo-Calle

Software engineering is knowledge-intensive and requires software developers to continually search for knowledge, often on community question answering platforms such as Stack Overflow. Such information sharing platforms do not exist in…

Software Engineering · Computer Science 2020-03-17 Sebastian Baltes , Christoph Treude , Martin P. Robillard

Software developers are social creatures: they communicate, collaborate, and promote their work in a variety of channels. Twitter, GitHub, Stack Overflow, and other platforms offer developers opportunities to network and exchange ideas.…

Software Engineering · Computer Science 2021-05-18 Maria Papoutsoglou , Johannes Wachs , Georgia M. Kapitsaki

Software support ticket escalations can be an extremely costly burden for software organizations all over the world. Consequently, there exists an interest in researching how to better enable support analysts to handle such escalations. In…

Software Engineering · Computer Science 2020-10-27 Colin Werner , Lloyd Montgomery , Sanja Dodos , Gabriel Tapuc , Diksha Sharma , Daniela Damian

Stack Overflow (SO) is a popular platform among developers seeking advice on various software-related topics, including privacy and security. As for many knowledge-sharing websites, the value of SO depends largely on users' engagement,…

Human-Computer Interaction · Computer Science 2022-07-05 Nicolás E. Díaz Ferreyra , Melina Vidoni , Maritta Heisel , Riccardo Scandariato

Stack Overflow has become an essential technical resource for developers. However, given the vast amount of knowledge available on Stack Overflow, finding the right information that is relevant for a given task is still challenging,…

Software Engineering · Computer Science 2022-04-04 Akalanka Galappaththi , Sarah Nadi , Christoph Treude

For decades now, it has been claimed that a way to improve software developers' productivity is to focus on people. Indeed, while human factors have been recognized in Software Engineering research, few empirical investigations have…

Software Engineering · Computer Science 2013-06-10 Daniel Graziotin , Xiaofeng Wang , Pekka Abrahamsson

One of the main challenges that developers face when testing their systems lies in engineering test cases that are good enough to reveal bugs. And while our body of knowledge on software testing and automated test case generation is already…

Software Engineering · Computer Science 2021-11-09 Maurício Aniche , Christoph Treude , Andy Zaidman

Stack Overflow is widely recognized by software practitioners as the go-to resource for addressing technical issues and sharing practical solutions. While not typically seen as a scholarly forum, users on Stack Overflow commonly refer to…

Computers and Society · Computer Science 2024-03-29 Run Huang , Souti Chattopadhyay

Software practitioners discuss problems at work with peers, in-person and online. These discussions can be technical (e.g., how to fix a bug?) and social (e.g., how to assign work fairly?). While there is a growing body of knowledge…

Software Engineering · Computer Science 2024-08-05 Emeralda Sesari , Federica Sarro , Ayushi Rastogi

Social media is increasingly used by humans to express their feelings and opinions in the form of short text messages. Detecting sentiments in the text has a wide range of applications including identifying anxiety or depression of…

Computation and Language · Computer Science 2018-07-23 Shaunak Joshi , Deepali Deshpande

A positive working climate is essential in modern software development. It enhances productivity since a satisfied developer tends to deliver better results. Sentiment analysis tools are a means to analyze and classify textual communication…

Software Engineering · Computer Science 2025-02-11 Martin Obaidi , Henrik Holm , Kurt Schneider , Jil Klünder

Sentiment analysis on software engineering (SE) texts has been widely used in the SE research, such as evaluating app reviews or analyzing developers sentiments in commit messages. To better support the use of automated sentiment analysis…

Software Engineering · Computer Science 2021-03-25 Kexin Sun , Hui Gao , Hongyu Kuang , Xiaoxing Ma , Guoping Rong , Dong Shao , He Zhang

Sentiment analysis is one of the fastest growing research areas in computer science, making it challenging to keep track of all the activities in the area. We present a computer-assisted literature review, where we utilize both text mining…

Computation and Language · Computer Science 2017-11-22 Mika Viking Mäntylä , Daniel Graziotin , Miikka Kuutila

Millions of users visit Stack Overflow regularly to ask community for answers to their programming questions. However, like many other platforms, Stack Overflow consistently struggles with low user retention and declining levels of user…

Computers and Society · Computer Science 2025-09-09 Denis Helic , Tiago Santos

Motivation: The question of what combination of attributes drives the adoption of a particular software technology is critical to developers. It determines both those technologies that receive wide support from the community and those which…

Software Engineering · Computer Science 2019-09-05 Yuxing Ma , Audris Mockus , Beth Milhollin , Russel Zaretzki , Randy Bradley , Bogdan Bichescu

The diverse community members who contribute to the discussions on issue tracking systems of open-source software projects often exhibit complex affective states such as sentiments and tones. These affective states can significantly…

Software Engineering · Computer Science 2021-03-22 Arghavan Sanei , Jinghui Cheng , Bram Adams

This note concerns a search for publications in which the pragmatic concept of a test as conducted in the practice of software testing is formalized, a theory about software testing based on such a formalization is presented or it is…

Software Engineering · Computer Science 2010-08-17 C. A. Middelburg

Software engineers have historically relied on human-powered Q&A platforms like Stack Overflow (SO) as coding aids. With the rise of generative AI, developers have started to adopt AI chatbots, such as ChatGPT, in their software development…

Human-Computer Interaction · Computer Science 2025-02-24 Jiachen Li , Elizabeth Mynatt , Varun Mishra , Jonathan Bell