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Related papers: Is ChatGPT Equipped with Emotional Dialogue Capabi…

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As AI chatbots increasingly incorporate empathy, understanding user-centered perceptions of chatbot empathy and its impact on conversation quality remains essential yet under-explored. This study examines how chatbot identity and perceived…

Human-Computer Interaction · Computer Science 2025-03-10 Tingting Liu , Salvatore Giorgi , Ankit Aich , Allison Lahnala , Brenda Curtis , Lyle Ungar , João Sedoc

ChatGPT is a recent chatbot service released by OpenAI and is receiving increasing attention over the past few months. While evaluations of various aspects of ChatGPT have been done, its robustness, i.e., the performance to unexpected…

Artificial Intelligence · Computer Science 2023-08-30 Jindong Wang , Xixu Hu , Wenxin Hou , Hao Chen , Runkai Zheng , Yidong Wang , Linyi Yang , Haojun Huang , Wei Ye , Xiubo Geng , Binxin Jiao , Yue Zhang , Xing Xie

Large language models, such as the well-known ChatGPT, have brought about an unexpected revolution in the field of artificial intelligence. On the one hand, they have numerous practical applications and enormous potential still to be…

Computation and Language · Computer Science 2025-02-26 Carlos Gómez-Rodríguez

This paper aims to quantitatively evaluate the performance of ChatGPT, an interactive large language model, on inter-sentential relations such as temporal relations, causal relations, and discourse relations. Given ChatGPT's promising…

Computation and Language · Computer Science 2024-01-29 Chunkit Chan , Jiayang Cheng , Weiqi Wang , Yuxin Jiang , Tianqing Fang , Xin Liu , Yangqiu Song

This study focuses on emotion-sensitive spoken dialogue in human-machine speech interaction. With the advancement of Large Language Models (LLMs), dialogue systems can handle multimodal data, including audio. Recent models have enhanced the…

Sound · Computer Science 2024-07-30 Hongfei Xue , Yuhao Liang , Bingshen Mu , Shiliang Zhang , Mengzhe Chen , Qian Chen , Lei Xie

As chatbots are becoming increasingly popular, we often wonder what users perceive as natural and socially accepted manners of interacting with them. Some researchers maintain that humans should avoid engaging in emotional conversations…

Human-Computer Interaction · Computer Science 2020-09-18 Ekaterina Svikhnushina , Pearl Pu

ChatGPT is a chatbot that can answer text prompts fairly accurately, even performing very well on postgraduate-level questions. Many educators have found that their take-home or remote tests and exams are vulnerable to ChatGPT-based…

Computation and Language · Computer Science 2024-02-26 Shanker Ram , Chen Qian

The growing popularity of generative AI, particularly ChatGPT, has sparked both enthusiasm and caution among practitioners and researchers in education. To effectively harness the full potential of ChatGPT in educational contexts, it is…

Computers and Society · Computer Science 2024-03-13 Han Kyul Kim , Shriniwas Nayak , Aleyeh Roknaldin , Xiaoci Zhang , Marlon Twyman , Stephen Lu

Social interactions promote well-being, yet barriers like geographic distance, time limitations, and mental health conditions can limit face-to-face interactions. Emotionally responsive AI systems, such as chatbots, offer new opportunities…

Human-Computer Interaction · Computer Science 2025-10-28 Mahnaz Roshanaei , Rezvaneh Rezapour , Magy Seif El-Nasr

This study evaluates the applicability and efficiency of ChatGPT for ontology alignment using a naive approach. ChatGPT's output is compared to the results of the Ontology Alignment Evaluation Initiative 2022 campaign using conference track…

Computation and Language · Computer Science 2023-08-21 Sanaz Saki Norouzi , Mohammad Saeid Mahdavinejad , Pascal Hitzler

The rapid proliferation of ChatGPT has incited debates regarding its impact on human writing. Amid concerns about declining writing standards, this study investigates the role of ChatGPT in facilitating academic writing, especially among…

Computation and Language · Computer Science 2023-10-24 Sharin Jacob , Tamara Tate , Mark Warschauer

To foster the development of pedagogically potent and ethically sound AI-integrated learning landscapes, it is pivotal to critically explore the perceptions and experiences of the users immersed in these contexts. In this study, we perform…

AI companion chatbots are increasingly used for emotional support, with prior work in the domain predominantly documenting their mixed psychosocial impacts, including both increased emotional expression and heightened loneliness. However,…

Human-Computer Interaction · Computer Science 2026-03-25 Olivia Yan Huang , Monika Stodolska , Sharifa Sultana

Background: The integration of artificial intelligence (AI) into daily life, particularly through chatbots utilizing natural language processing (NLP), presents both revolutionary potential and unique challenges. This intended to…

Computation and Language · Computer Science 2024-04-16 Gian Alexandre Michaelsen , Renato P. dos Santos

In this paper, we describe approaches for developing Emily, an emotion-affective open-domain chatbot. Emily can perceive a user's negative emotion state and offer supports by positively converting the user's emotion states. This is done by…

Computation and Language · Computer Science 2021-09-21 Weixuan Wang , Xiaoling Cai , Chong Hsuan Huang , Haoran Wang , Haonan Lu , Ximing Liu , Wei Peng

The performance of ChatGPT\copyright{} and other LLMs has improved tremendously, and in online environments, they are increasingly likely to be used in a wide variety of situations, such as ChatBot on web pages, call center operations using…

Human-Computer Interaction · Computer Science 2025-02-19 Hiroki Tanioka , Tetsushi Ueta , Masahiko Sano

Automated code generation can be a powerful technique for software development, significantly reducing developers' efforts and time required to create new code by generating it automatically based on requirements. Recently, OpenAI's…

Software Engineering · Computer Science 2023-05-16 Chao Liu , Xuanlin Bao , Hongyu Zhang , Neng Zhang , Haibo Hu , Xiaohong Zhang , Meng Yan

Apart from the coherence and fluency of responses, an empathetic chatbot emphasizes more on people's feelings. By considering altruistic behaviors between human interaction, empathetic chatbots enable people to get a better interactive and…

Computation and Language · Computer Science 2021-10-11 Jiun-Hao Jhan , Chao-Peng Liu , Shyh-Kang Jeng , Hung-Yi Lee

Artificial intelligence is gaining traction in more ways than ever before. The popularity of language models and AI-based businesses has soared since ChatGPT was made available to the general public via OpenAI. It is becoming increasingly…

Computers and Society · Computer Science 2023-07-31 Prabin Sharma , Kisan Thapa , Dikshya Thapa , Prastab Dhakal , Mala Deep Upadhaya , Santosh Adhikari , Salik Ram Khanal

Large language models, e.g. ChatGPT are currently contributing enormously to make artificial intelligence even more popular, especially among the general population. However, such chatbot models were developed as tools to support natural…

Artificial Intelligence · Computer Science 2025-02-07 Jianlong Zhou , Heimo Müller , Andreas Holzinger , Fang Chen