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In multi-turn dialog, utterances do not always take the full form of sentences \cite{Carbonell1983DiscoursePA}, which naturally makes understanding the dialog context more difficult. However, it is essential to fully grasp the dialog…

Computation and Language · Computer Science 2020-12-15 Xiuying Chen , Zhi Cui , Jiayi Zhang , Chen Wei , Jianwei Cui , Bin Wang , Dongyan Zhao , Rui Yan

The NOESIS II challenge, as the Track 2 of the 8th Dialogue System Technology Challenges (DSTC 8), is the extension of DSTC 7. This track incorporates new elements that are vital for the creation of a deployed task-oriented dialogue system.…

Computation and Language · Computer Science 2020-04-07 Jia-Chen Gu , Tianda Li , Quan Liu , Xiaodan Zhu , Zhen-Hua Ling , Yu-Ping Ruan

Task-oriented dialogue generation is challenging since the underlying knowledge is often dynamic and effectively incorporating knowledge into the learning process is hard. It is particularly challenging to generate both human-like and…

Computation and Language · Computer Science 2022-04-21 Md Rashad Al Hasan Rony , Ricardo Usbeck , Jens Lehmann

In a human-machine dialog scenario, deciding the appropriate time for the machine to take the turn is an open research problem. In contrast, humans engaged in conversations are able to timely decide when to interrupt the speaker for…

Computation and Language · Computer Science 2019-07-12 Andrei C. Coman , Koichiro Yoshino , Yukitoshi Murase , Satoshi Nakamura , Giuseppe Riccardi

There is an increasing demand for task-oriented dialogue systems which can assist users in various activities such as booking tickets and restaurant reservations. In order to complete dialogues effectively, dialogue policy plays a key role…

Computation and Language · Computer Science 2019-09-23 Tian Lan , Xianling Mao , Heyan Huang

Knowledge-based dialogue systems with internet retrieval have recently attracted considerable attention from researchers. The dialogue systems overcome a major limitation of traditional knowledge dialogue systems, where the timeliness of…

Information Retrieval · Computer Science 2024-01-17 Zhongtian Hu , Yangqi Chen , Meng Zhao , Ronghan Li , Lifang Wang

Conversational User Interface (CUI) has become ubiquitous in everyday life, in consumer-focused products like Siri and Alexa or business-oriented solutions. Deep learning underlies many recent breakthroughs in dialogue systems but requires…

Computation and Language · Computer Science 2020-12-08 Igor Shalyminov

We study multi-turn response generation for open-domain dialogues. The existing state-of-the-art addresses the problem with deep neural architectures. While these models improved response quality, their complexity also hinders the…

Computation and Language · Computer Science 2020-11-10 Yufan Zhao , Can Xu , Wei Wu , Lei Yu

Reinforcement learning (RL) is a powerful approach to enhance task-oriented dialogue (TOD) systems. However, existing RL methods tend to mainly focus on generation tasks, such as dialogue policy learning (DPL) or response generation (RG),…

Artificial Intelligence · Computer Science 2024-06-21 Huifang Du , Shuqin Li , Minghao Wu , Xuejing Feng , Yuan-Fang Li , Haofen Wang

Semantic parsing using hierarchical representations has recently been proposed for task oriented dialog with promising results [Gupta et al 2018]. In this paper, we present three different improvements to the model: contextualized…

Computation and Language · Computer Science 2019-02-19 Arash Einolghozati , Panupong Pasupat , Sonal Gupta , Rushin Shah , Mrinal Mohit , Mike Lewis , Luke Zettlemoyer

The reasoning capability of large language models (LLMs), defined as their ability to analyze, infer, and make decisions based on input information, is essential for building intelligent task-oriented dialogue systems. However, existing…

Computation and Language · Computer Science 2026-03-02 Yu Zhu , Kai Yang

Existing open-domain dialog models are generally trained to minimize the perplexity of target human responses. However, some human replies are more engaging than others, spawning more followup interactions. Current conversational models are…

Computation and Language · Computer Science 2020-09-16 Xiang Gao , Yizhe Zhang , Michel Galley , Chris Brockett , Bill Dolan

Most existing task-oriented dialog (TOD) systems track dialog states in terms of slots and values and use them to query a database to get relevant knowledge to generate responses. In real-life applications, user utterances are noisier, and…

Computation and Language · Computer Science 2023-05-23 Yucheng Cai , Hong Liu , Zhijian Ou , Yi Huang , Junlan Feng

Most research on task oriented dialog modeling is based on written text input. However, users interact with practical dialog systems often using speech as input. Typically, systems convert speech into text using an Automatic Speech…

Artificial Intelligence · Computer Science 2022-12-20 Hagen Soltau , Izhak Shafran , Mingqiu Wang , Abhinav Rastogi , Jeffrey Zhao , Ye Jia , Wei Han , Yuan Cao , Aramys Miranda

With the increasing research interest in dialogue response generation, there is an emerging branch formulating this task as selecting next sentences, where given the partial dialogue contexts, the goal is to determine the most probable next…

Computation and Language · Computer Science 2019-03-22 Ting-Rui Chiang , Chao-Wei Huang , Shang-Yu Su , Yun-Nung Chen

Efficient knowledge retrieval plays a pivotal role in ensuring the success of end-to-end task-oriented dialogue systems by facilitating the selection of relevant information necessary to fulfill user requests. However, current approaches…

Computation and Language · Computer Science 2023-10-24 Tianyuan Shi , Liangzhi Li , Zijian Lin , Tao Yang , Xiaojun Quan , Qifan Wang

Text response generation for multimodal task-oriented dialog systems, which aims to generate the proper text response given the multimodal context, is an essential yet challenging task. Although existing efforts have achieved compelling…

Computation and Language · Computer Science 2024-05-14 Xiaolin Chen , Xuemeng Song , Liqiang Jing , Shuo Li , Linmei Hu , Liqiang Nie

Dialog systems enriched with external knowledge can handle user queries that are outside the scope of the supporting databases/APIs. In this paper, we follow the baseline provided in DSTC9 Track 1 and propose three subsystems, KDEAK,…

End-to-end generation-based approaches have been investigated and applied in task-oriented dialogue systems. However, in industrial scenarios, existing methods face the bottlenecks of controllability (e.g., domain-inconsistent responses,…

Computation and Language · Computer Science 2023-04-04 Yuncheng Hua , Xiangyu Xi , Zheng Jiang , Guanwei Zhang , Chaobo Sun , Guanglu Wan , Wei Ye

Task-oriented dialogue systems aim at providing users with task-specific services. Users of such systems often do not know all the information about the task they are trying to accomplish, requiring them to seek information about the task.…

Computation and Language · Computer Science 2023-05-24 Yue Feng , Hossein A. Rahmani , Aldo Lipani , Emine Yilmaz