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Chat-oriented dialogue systems designed to provide tangible benefits, such as sharing the latest news or preventing frailty in senior citizens, often require Proactive acquisition of specific user Information via chats on user-faVOred…

Computation and Language · Computer Science 2025-04-11 Shiki Sato , Jun Baba , Asahi Hentona , Shinji Iwata , Akifumi Yoshimoto , Koichiro Yoshino

In the research of end-to-end dialogue systems, using real-world knowledge to generate natural, fluent, and human-like utterances with correct answers is crucial. However, domain-specific conversational dialogue systems may be incoherent…

Computation and Language · Computer Science 2023-04-04 Cheng Deng , Bo Tong , Luoyi Fu , Jiaxin Ding , Dexing Cao , Xinbing Wang , Chenghu Zhou

A proactive dialogue system has the ability to proactively lead the conversation. Different from the general chatbots which only react to the user, proactive dialogue systems can be used to achieve some goals, e.g., to recommend some items…

Computation and Language · Computer Science 2021-07-20 Yutao Zhu , Jian-Yun Nie , Kun Zhou , Pan Du , Hao Jiang , Zhicheng Dou

Medical dialogue generation aims to generate responses according to a history of dialogue turns between doctors and patients. Unlike open-domain dialogue generation, this requires background knowledge specific to the medical domain.…

Computation and Language · Computer Science 2023-03-16 Chen Tang , Hongbo Zhang , Tyler Loakman , Chenghua Lin , Frank Guerin

We present a system for interpretable, symbolic, interactive task learning from dialog using a GPT model as a conversational front-end. The learned tasks are represented as hierarchical decompositions of predicate-argument structures with…

Human-Computer Interaction · Computer Science 2023-05-18 Lane Lawley , Christopher J. MacLellan

Despite widespread interests in reinforcement-learning for task-oriented dialogue systems, several obstacles can frustrate research and development progress. First, reinforcement learners typically require interaction with the environment,…

Machine Learning · Computer Science 2017-11-15 Xiujun Li , Zachary C. Lipton , Bhuwan Dhingra , Lihong Li , Jianfeng Gao , Yun-Nung Chen

Towards building intelligent dialogue agents, there has been a growing interest in introducing explicit personas in generation models. However, with limited persona-based dialogue data at hand, it may be difficult to train a dialogue…

Computation and Language · Computer Science 2022-04-22 Yu Cao , Wei Bi , Meng Fang , Shuming Shi , Dacheng Tao

Discourse relation identification has been an active area of research for many years, and the challenge of identifying implicit relations remains largely an unsolved task, especially in the context of an open-domain dialogue system.…

Computation and Language · Computer Science 2019-07-10 Mingyu Derek Ma , Kevin K. Bowden , Jiaqi Wu , Wen Cui , Marilyn Walker

This paper presents a dataset collected from natural dialogs which enables to test the ability of dialog systems to learn new facts from user utterances throughout the dialog. This interactive learning will help with one of the most…

Computation and Language · Computer Science 2016-05-17 Miroslav Vodolán , Filip Jurčíček

In this paper we define and investigate the problem of \emph{persona authentication}: learning a conversational policy to verify the consistency of persona models. We propose a learning objective and prove (under some mild assumptions) that…

Computation and Language · Computer Science 2021-10-26 Fengyi Tang , Lifan Zeng , Fei Wang , Jiayu Zhou

The development of chatbots requires collecting a large number of human-chatbot dialogues to reflect the breadth of users' sociodemographic backgrounds and conversational goals. However, the resource requirements to conduct the respective…

Computation and Language · Computer Science 2024-10-15 Hovhannes Tamoyan , Hendrik Schuff , Iryna Gurevych

Conversational AI assistants are becoming popular and question-answering is an important part of any conversational assistant. Using relevant utterances as features in question-answering has shown to improve both the precision and recall…

Computation and Language · Computer Science 2020-04-09 Soham Parikh , Quaizar Vohra , Mitul Tiwari

End-to-end generation-based approaches have been investigated and applied in task-oriented dialogue systems. However, in industrial scenarios, existing methods face the bottlenecks of controllability (e.g., domain-inconsistent responses,…

Computation and Language · Computer Science 2023-04-04 Yuncheng Hua , Xiangyu Xi , Zheng Jiang , Guanwei Zhang , Chaobo Sun , Guanglu Wan , Wei Ye

Recent progress on neural approaches for language processing has triggered a resurgence of interest on building intelligent open-domain chatbots. However, even the state-of-the-art neural chatbots cannot produce satisfying responses for…

Computation and Language · Computer Science 2022-08-10 Behnam Hedayatnia , Di Jin , Yang Liu , Dilek Hakkani-Tur

Natural language dialogue systems raise great attention recently. As many dialogue models are data-driven, high-quality datasets are essential to these systems. In this paper, we introduce Pchatbot, a large-scale dialogue dataset that…

Computation and Language · Computer Science 2021-06-01 Hongjin Qian , Xiaohe Li , Hanxun Zhong , Yu Guo , Yueyuan Ma , Yutao Zhu , Zhanliang Liu , Zhicheng Dou , Ji-Rong Wen

Despite their popularity in the chatbot literature, retrieval-based models have had modest impact on task-oriented dialogue systems, with the main obstacle to their application being the low-data regime of most task-oriented dialogue tasks.…

Personalized dialogue generation aims to leverage persona profiles and dialogue history to generate persona-relevant and consistent responses. Mainstream models typically rely on token-level language model training with persona dialogue…

Computation and Language · Computer Science 2025-11-14 Guanrong Li , Xinyu Liu , Zhen Wu , Xinyu Dai

Recommender systems are software applications that help users find items of interest in situations of information overload in a personalized way, using knowledge about the needs and preferences of individual users. In conversational…

Artificial Intelligence · Computer Science 2022-02-10 Tommaso Di Noia , Francesco Donini , Dietmar Jannach , Fedelucio Narducci , Claudio Pomo

We introduce an approach to identifying speaker names in dialogue transcripts, a crucial task for enhancing content accessibility and searchability in digital media archives. Despite the advancements in speech recognition, the task of…

Computation and Language · Computer Science 2024-07-18 Minh Nguyen , Franck Dernoncourt , Seunghyun Yoon , Hanieh Deilamsalehy , Hao Tan , Ryan Rossi , Quan Hung Tran , Trung Bui , Thien Huu Nguyen

Task-oriented dialogue systems in industry settings need to have high conversational capability, be easily adaptable to changing situations and conform to business constraints. This paper describes a 3-step procedure to develop a…

Computation and Language · Computer Science 2022-10-27 Lahari Poddar , György Szarvas , Cheng Wang , Jorge Balazs , Pavel Danchenko , Patrick Ernst