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The COVID-19 pandemic has impacted the way that software development teams onboard new hires. Previously, most software developers worked in physical offices and new hires onboarded to their teams in the physical office, following a…
The COVID-19 pandemic has permanently altered workplace structures, normalizing remote work. However, critical evidence highlights challenges with fully remote arrangements, particularly for software teams. This study investigates employee…
Workplace communications around the world were drastically altered by Covid-19, related work-from-home orders, and the rise of remote work. To understand these shifts, we analyzed aggregated, anonymized metadata from over 360 billion emails…
The rapid adoption of remote and hybrid work models in response to the COVID-19 pandemic has brought significant changes to communication and coordination within software development teams, affecting how various activities are executed.…
Developers frequently move into new teams or environments across software companies. Their onboarding experience is correlated with productivity, job satisfaction, and other short-term and long-term outcomes. The majority of the onboarding…
Amidst growing uncertainty and frequent restructurings, the impacts of employee exits are becoming one of the central concerns for organizations. Using rich communication data from a large holding company, we examine the effects of employee…
The spread of COVID-19 leads to the global shutdown of many corporate offices, and encourages companies to open more opportunities that allow employees to work from a remote location. As the workplace type expands from onsite offices to…
Background. The widespread adoption of hybrid work following the COVID-19 pandemic has fundamentally transformed software development practices, introducing new challenges in communication and collaboration as organizations transition from…
Video conferencing systems have long facilitated work-related conversations among remote teams. However, social distancing due to the COVID-19 pandemic has forced colleagues to use video conferencing platforms to additionally fulfil social…
Most businesses impose a supervisory hierarchy on employees to facilitate management, decision-making, and collaboration, yet routine inter-employee communication patterns within workplaces tend to emerge more naturally as a consequence of…
Context. Due to the COVID-19 pandemic, software professionals had to abruptly shift to ostensibly temporary home offices, which affected teamwork in several ways. Goal. This study aims to explore how these professionals coped with remote…
We introduce "entanglement", a novel metric to measure how synchronized communication between team members is. This measure calculates the Euclidean distance among team members' social network metrics timeseries. We validate the metric with…
The ability to rewire ties in communication networks is vital for large-scale human cooperation and the spread of new ideas. We show that lack of researcher co-location during the COVID-19 lockdown caused the loss of more than 4,800 weak…
While much work focuses on the impacts of the pandemic on people's psychological and physical health, it is still unclear about the practical changes and adaptations. In this work, we interviewed 46 participants who were forced to work from…
Due to the Covid-19 pandemic in 2020 or other business decisions, remote work is becoming increasingly popular. "Remote first" working environments exist within companies where most employees work remotely. This paper takes a deep dive into…
Due to the Covid-19 pandemic, employees from around the world were compelled to work remotely from home and, in many cases, without much preparation. A substantial body of international research has been conducted on the experiences and…
While the long-term effects of the COVID-19 pandemic on software professionals and organizations are difficult to predict, it seems likely that working from home, remote-first teams, distributed teams, and hybrid (part-remote/part-office)…
This study examines the impact of the COVID-19 pandemic on cybersecurity and data breaches, with a specific focus on the shift toward remote work. The study identifies trends and offers insights into cybersecurity incidents by analyzing…
The mass shift to working at home during the COVID-19 pandemic radically changed the way many software development teams collaborate and communicate. To investigate how team culture and team productivity may also have been affected, we…
Although the public health emergency related to the coronavirus disease 2019 (COVID-19) pandemic has officially ended, many software developers still work partly from home. Agile teams that coordinate their office time foster a sense of…