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Open-domain conversational agents or chatbots are becoming increasingly popular in the natural language processing community. One of the challenges is enabling them to converse in an empathetic manner. Current neural response generation…

Computation and Language · Computer Science 2020-12-09 Anuradha Welivita , Pearl Pu

Target-oriented dialogue systems, designed to proactively steer conversations toward predefined targets or accomplish specific system-side goals, are an exciting area in conversational AI. In this work, by formulating a <dialogue act,…

Computation and Language · Computer Science 2023-10-16 Jian Wang , Yi Cheng , Dongding Lin , Chak Tou Leong , Wenjie Li

Recent advances in conversational AI have demonstrated impressive capabilities in single-turn responses, yet multi-turn dialogues remain challenging for even the most sophisticated language models. Current dialogue datasets are limited in…

Computation and Language · Computer Science 2025-05-27 Alkis Koudounas , Moreno La Quatra , Elena Baralis

The development of conversational agents to interact with patients and deliver clinical advice has attracted the interest of many researchers, particularly in light of the COVID-19 pandemic. The training of an end-to-end neural based dialog…

Computation and Language · Computer Science 2022-12-13 Deeksha Varshney , Aizan Zafar , Niranshu Kumar Behra , Asif Ekbal

The growing need for psychological support due to increasing pressures has exposed the scarcity of relevant datasets, particularly in non-English languages. To address this, we propose a framework that leverages limited real-world data and…

Computation and Language · Computer Science 2025-07-11 Yuanchen Shi , Longyin Zhang , Fang Kong

Argumentation generation has attracted substantial research interest due to its central role in human reasoning and decision-making. However, most existing argumentative corpora focus on non-interactive, single-turn settings, either…

Computation and Language · Computer Science 2026-01-13 Yongkang Liu , Jiayang Yu , Mingyang Wang , Yiqun Zhang , Ercong Nie , Shi Feng , Daling Wang , Kaisong Song , Hinrich Schütze

Tables condense key transactional and administrative information into compact layouts, but practical extraction requires more than text recognition: systems must also recover structure (rows, columns, merged cells, headers) and interpret…

Computer Vision and Pattern Recognition · Computer Science 2026-04-20 Laziz Hamdi , Amine Tamasna , Thierry Paquet

Conversational agents are gaining popularity with the increasing ubiquity of smart devices. However, training agents in a data driven manner is challenging due to a lack of suitable corpora. This paper presents a novel method for gathering…

Computation and Language · Computer Science 2018-09-20 Joachim Fainberg , Ben Krause , Mihai Dobre , Marco Damonte , Emmanuel Kahembwe , Daniel Duma , Bonnie Webber , Federico Fancellu

We present the first human-annotated dialogue-based relation extraction (RE) dataset DialogRE, aiming to support the prediction of relation(s) between two arguments that appear in a dialogue. We further offer DialogRE as a platform for…

Computation and Language · Computer Science 2020-04-20 Dian Yu , Kai Sun , Claire Cardie , Dong Yu

While multimodal conversation agents are gaining importance in several domains such as retail, travel etc., deep learning research in this area has been limited primarily due to the lack of availability of large-scale, open chatlogs. To…

Computation and Language · Computer Science 2018-02-01 Amrita Saha , Mitesh Khapra , Karthik Sankaranarayanan

While conversing with chatbots, humans typically tend to ask many questions, a significant portion of which can be answered by referring to large-scale knowledge graphs (KG). While Question Answering (QA) and dialog systems have been…

Computation and Language · Computer Science 2018-10-05 Amrita Saha , Vardaan Pahuja , Mitesh M. Khapra , Karthik Sankaranarayanan , Sarath Chandar

Despite growing interest in applications based on natural customer support conversations, there exist remarkably few publicly available datasets that reflect the expected characteristics of conversations in these settings. Existing…

Computation and Language · Computer Science 2023-05-05 James Gung , Emily Moeng , Wesley Rose , Arshit Gupta , Yi Zhang , Saab Mansour

Automated service agents require well-structured workflows to provide consistent and accurate responses to customer queries. However, these workflows are often undocumented, and their automatic extraction from conversations remains…

Computation and Language · Computer Science 2025-02-25 Prafulla Kumar Choubey , Xiangyu Peng , Shilpa Bhagavath , Caiming Xiong , Shiva Kumar Pentyala , Chien-Sheng Wu

Conversational information seeking has evolved rapidly in the last few years with the development of Large Language Models (LLMs), providing the basis for interpreting and responding in a naturalistic manner to user requests. The extended…

Information Retrieval · Computer Science 2024-05-07 Mohammad Aliannejadi , Zahra Abbasiantaeb , Shubham Chatterjee , Jeffery Dalton , Leif Azzopardi

Large language models for vertical domains are bottlenecked by the scarcity of complex, domain-specific task-oriented dialogues. Existing data acquisition pipelines face a persistent trilemma: expert annotation is expensive, real-world…

Computation and Language · Computer Science 2026-05-26 Liang Xue , Haoyu Liu , Cheng Wang , Pengyu Chen , Haozhuo Zheng , Yang Liu

This paper proposes a novel task on commonsense-enhanced task-based dialogue grounded in documents and describes the Task2Dial dataset, a novel dataset of document-grounded task-based dialogues, where an Information Giver (IG) provides…

Computation and Language · Computer Science 2022-04-05 Carl Strathearn , Dimitra Gkatzia

Recent advancements in conversational systems have significantly enhanced human-machine interactions across various domains. However, training these systems is challenging due to the scarcity of specialized dialogue data. Traditionally,…

Computation and Language · Computer Science 2026-05-29 Heydar Soudani , Roxana Petcu , Evangelos Kanoulas , Faegheh Hasibi

Existing benchmarks treat multi-turn conversation and reasoning-intensive retrieval separately, yet real-world information seeking requires both. To bridge this gap, we present a benchmark for reasoning-based conversational information…

Information Retrieval · Computer Science 2026-01-12 Mohammed Ali , Abdelrahman Abdallah , Amit Agarwal , Hitesh Laxmichand Patel , Adam Jatowt

In a typical customer service chat scenario, customers contact a support center to ask for help or raise complaints, and human agents try to solve the issues. In most cases, at the end of the conversation, agents are asked to write a short…

Computation and Language · Computer Science 2021-11-24 Guy Feigenblat , Chulaka Gunasekara , Benjamin Sznajder , Sachindra Joshi , David Konopnicki , Ranit Aharonov

With the growing abundance of repositories containing tabular data, discovering relevant tables for in-depth analysis remains a challenging task. Existing table discovery methods primarily retrieve desired tables based on a query table or…

Information Retrieval · Computer Science 2025-04-23 Lingxi Cui , Huan Li , Ke Chen , Lidan Shou , Gang Chen