Related papers: Dialog-to-Actions: Building Task-Oriented Dialogue…
Most research on dialogue has focused either on dialogue generation for openended chit chat or on state tracking for goal-directed dialogue. In this work, we explore a hybrid approach to goal-oriented dialogue generation that combines…
End-to-end design of dialogue systems has recently become a popular research topic thanks to powerful tools such as encoder-decoder architectures for sequence-to-sequence learning. Yet, most current approaches cast human-machine dialogue…
In this work, we propose a method for neural dialogue response generation that allows not only generating semantically reasonable responses according to the dialogue history, but also explicitly controlling the sentiment of the response via…
Designing task-oriented dialogue systems is a challenging research topic, since it needs not only to generate utterances fulfilling user requests but also to guarantee the comprehensibility. Many previous works trained end-to-end (E2E)…
Goal-oriented dialogue systems face a trade-off between fluent language generation and task-specific control. While supervised learning with large language models is capable of producing realistic text, how to steer such responses towards…
Recent advancements in large language models (LLMs) have led to significant progress in text-based dialogue systems. These systems can now generate high-quality responses that are accurate and coherent across a wide range of topics and…
Task-oriented dialogue is often decomposed into three tasks: understanding user input, deciding actions, and generating a response. While such decomposition might suggest a dedicated model for each sub-task, we find a simple, unified…
Task-oriented dialogue is difficult in part because it involves understanding user intent, collecting information from the user, executing API calls, and generating helpful and fluent responses. However, for complex tasks one must also…
Traditional dialog systems used in goal-oriented applications require a lot of domain-specific handcrafting, which hinders scaling up to new domains. End-to-end dialog systems, in which all components are trained from the dialogs…
Goal oriented dialogue systems have become a prominent customer-care interaction channel for most businesses. However, not all interactions are smooth, and customer intent misunderstanding is a major cause of dialogue failure. We show that…
Dialogue systems pretrained with large language models generate locally coherent responses, but lack the fine-grained control over responses necessary to achieve specific goals. A promising method to control response generation is…
Response generation is one of the critical components in task-oriented dialog systems. Existing studies have shown that large pre-trained language models can be adapted to this task. The typical paradigm of adapting such extremely large…
The natural language generation (NLG) component of a spoken dialogue system (SDS) usually needs a substantial amount of handcrafting or a well-labeled dataset to be trained on. These limitations add significantly to development costs and…
Sequential data often possesses a hierarchical structure with complex dependencies between subsequences, such as found between the utterances in a dialogue. In an effort to model this kind of generative process, we propose a neural…
Large language models (LLMs) gained immense popularity due to their impressive capabilities in unstructured conversations. Empowering LLMs with advanced prompting strategies such as reasoning and acting (ReAct) (Yao et al., 2022) has shown…
We demonstrate task-oriented dialogue generation within the dataflow dialogue paradigm. We show an example of agenda driven dialogue generation for the MultiWOZ domain, and an example of generation without an agenda for the SMCalFlow…
The search for a standardized optimum way to communicate using natural language dialog has involved a lot of research. However, due to the diversity of communication domains, we think that this is extremely difficult to achieve and…
Open-domain conversation models have become good at generating natural-sounding dialogue, using very large architectures with billions of trainable parameters. The vast training data required to train these architectures aggregates many…
Task oriented dialogue systems (TOD) complete particular tasks based on user preferences across natural language interactions. Considering the impressive performance of large language models (LLMs) in natural language processing (NLP)…
For dialogue response generation, traditional generative models generate responses solely from input queries. Such models rely on insufficient information for generating a specific response since a certain query could be answered in…