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Conversational recommender systems aim to provide personalized recommendations via natural language interactions. However, existing approaches either decouple recommendation from dialog generation or rely on retrieval-based pipelines,…

Information Retrieval · Computer Science 2026-05-22 Sixiao Zhang , Mingrui Liu , Cheng Long

Human conversations naturally evolve around related concepts and scatter to multi-hop concepts. This paper presents a new conversation generation model, ConceptFlow, which leverages commonsense knowledge graphs to explicitly model…

Computation and Language · Computer Science 2020-05-07 Houyu Zhang , Zhenghao Liu , Chenyan Xiong , Zhiyuan Liu

Collecting data for training dialog systems can be extremely expensive due to the involvement of human participants and need for extensive annotation. Especially in document-grounded dialog systems, human experts need to carefully read the…

Computation and Language · Computer Science 2021-12-16 Qingyang Wu , Song Feng , Derek Chen , Sachindra Joshi , Luis A. Lastras , Zhou Yu

The majority of current systems for end-to-end dialog generation focus on response quality without an explicit control over the affective content of the responses. In this paper, we present an affect-driven dialog system, which generates…

Computation and Language · Computer Science 2019-04-08 Pierre Colombo , Wojciech Witon , Ashutosh Modi , James Kennedy , Mubbasir Kapadia

Understanding and predicting the emotional trajectory in multi-party multi-turn conversations is of great significance. Such information can be used, for example, to generate empathetic response in human-machine interaction or to inform…

Computation and Language · Computer Science 2024-01-02 Enas Altarawneh , Ameeta Agrawal , Michael Jenkin , Manos Papagelis

Considerable progress has been made towards conversational models that generate coherent and fluent responses by training large language models on large dialogue datasets. These models have little or no control of the generated responses…

Computation and Language · Computer Science 2020-10-22 Andrea Madotto , Zhaojiang Lin , Yejin Bang , Pascale Fung

The successful emotional conversation system depends on sufficient perception and appropriate expression of emotions. In a real-life conversation, humans firstly instinctively perceive emotions from multi-source information, including the…

Computation and Language · Computer Science 2022-03-31 Yunlong Liang , Fandong Meng , Ying Zhang , Jinan Xu , Yufeng Chen , Jie Zhou

Human dialogues are scenario-based and appropriate responses generally relate to the latent context knowledge entailed by the specific scenario. To enable responses that are more meaningful and context-specific, we propose to improve…

Computation and Language · Computer Science 2020-10-07 Shaoxiong Feng , Xuancheng Ren , Hongshen Chen , Bin Sun , Kan Li , Xu Sun

Knowledge-grounded dialogue systems aim to generate coherent and engaging responses based on the dialogue contexts and selected external knowledge. Previous knowledge selection methods tend to rely too heavily on the dialogue contexts or…

Computation and Language · Computer Science 2024-03-05 Lin Xu , Qixian Zhou , Jinlan Fu , See-Kiong Ng

Building robust and general dialogue models for spoken conversations is challenging due to the gap in distributions of spoken and written data. This paper presents our approach to build generalized models for the Knowledge-grounded…

Computation and Language · Computer Science 2022-03-09 Ruijie Yan , Shuang Peng , Haitao Mi , Liang Jiang , Shihui Yang , Yuchi Zhang , Jiajun Li , Liangrui Peng , Yongliang Wang , Zujie Wen

Sequential data often possesses a hierarchical structure with complex dependencies between subsequences, such as found between the utterances in a dialogue. In an effort to model this kind of generative process, we propose a neural…

Computation and Language · Computer Science 2016-06-15 Iulian Vlad Serban , Alessandro Sordoni , Ryan Lowe , Laurent Charlin , Joelle Pineau , Aaron Courville , Yoshua Bengio

Accurate knowledge selection is critical in knowledge-grounded dialogue systems. Towards a closer look at it, we offer a novel perspective to organize existing literature, i.e., knowledge selection coupled with, after, and before…

Computation and Language · Computer Science 2023-10-23 Lang Qin , Yao Zhang , Hongru Liang , Jun Wang , Zhenglu Yang

Knowledge graph-grounded dialog generation requires retrieving a dialog-relevant subgraph from the given knowledge base graph and integrating it with the dialog history. Previous works typically represent the graph using an external…

Computation and Language · Computer Science 2024-10-15 Jinyoung Park , Minseok Joo , Joo-Kyung Kim , Hyunwoo J. Kim

Neural network-based Open-ended conversational agents automatically generate responses based on predictive models learned from a large number of pairs of utterances. The generated responses are typically acceptable as a sentence but are…

Computation and Language · Computer Science 2019-05-16 Chenyang Huang , Osmar R. Zaïane

Scarcity of training data for task-oriented dialogue systems is a well known problem that is usually tackled with costly and time-consuming manual data annotation. An alternative solution is to rely on automatic text generation which,…

Computation and Language · Computer Science 2019-11-12 Stéphane d'Ascoli , Alice Coucke , Francesco Caltagirone , Alexandre Caulier , Marc Lelarge

Spoken dialogue systems (SDSs) have been separately developed under two different categories, task-oriented and chit-chat. The former focuses on achieving functional goals and the latter aims at creating engaging social conversations…

Computation and Language · Computer Science 2023-07-06 Ye Liu , Stefan Ultes , Wolfgang Minker , Wolfgang Maier

There has been growing interest in using neural networks and deep learning techniques to create dialogue systems. Conversational recommendation is an interesting setting for the scientific exploration of dialogue with natural language as…

Machine Learning · Computer Science 2019-03-05 Raymond Li , Samira Kahou , Hannes Schulz , Vincent Michalski , Laurent Charlin , Chris Pal

Knowledge based dialogue systems have attracted increasing research interest in diverse applications. However, for disease diagnosis, the widely used knowledge graph is hard to represent the symptom-symptom relations and symptom-disease…

Computation and Language · Computer Science 2020-12-29 Xinyan Zhao , Liangwei Chen , Huanhuan Chen

Conversational grounding is a collaborative mechanism for establishing mutual knowledge among participants engaged in a dialogue. This experimental study analyzes information-seeking conversations to investigate the capabilities of large…

Computation and Language · Computer Science 2024-06-05 Kristiina Jokinen , Phillip Schneider , Taiga Mori

Online conversations are particularly susceptible to derailment, which can manifest itself in the form of toxic communication patterns including disrespectful comments and abuse. Forecasting conversation derailment predicts signs of…

Computation and Language · Computer Science 2024-09-10 Enas Altarawneh , Ameeta Agrawal , Michael Jenkin , Manos Papagelis
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