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Knowledge retrieval is one of the major challenges in building a knowledge-grounded dialogue system. A common method is to use a neural retriever with a distributed approximate nearest-neighbor database to quickly find the relevant…

Information Retrieval · Computer Science 2024-05-09 Nhat Tran , Diane Litman

We present a novel natural language generation system for spoken dialogue systems capable of entraining (adapting) to users' way of speaking, providing contextually appropriate responses. The generator is based on recurrent neural networks…

Computation and Language · Computer Science 2017-09-18 Ondřej Dušek , Filip Jurčíček

Knowledge-grounded conversation (KGC) shows excellent potential to deliver an engaging and informative response. However, existing approaches emphasize selecting one golden knowledge given a particular dialogue context, overlooking the…

Computation and Language · Computer Science 2022-10-25 Xueliang Zhao , Tingchen Fu , Chongyang Tao , Rui Yan

Knowledge-grounded dialogue is a task of generating a fluent and informative response based on both conversation context and a collection of external knowledge, in which knowledge selection plays an important role and attracts more and more…

Computation and Language · Computer Science 2021-09-01 Shilei Liu , Xiaofeng Zhao , Bochao Li , Feiliang Ren

In this work, we study dialogue scenarios that start from chit-chat but eventually switch to task-related services, and investigate how a unified dialogue model, which can engage in both chit-chat and task-oriented dialogues, takes the…

Computation and Language · Computer Science 2023-08-08 Ye Liu , Stefan Ultes , Wolfgang Minker , Wolfgang Maier

Incorporating external graph knowledge into neural chatbot models has been proven effective for enhancing dialogue generation. However, in conventional graph neural networks (GNNs), message passing on a graph is independent from text,…

Computation and Language · Computer Science 2023-06-29 Chen Tang , Hongbo Zhang , Tyler Loakman , Chenghua Lin , Frank Guerin

Data-driven, knowledge-grounded neural conversation models are capable of generating more informative responses. However, these models have not yet demonstrated that they can zero-shot adapt to updated, unseen knowledge graphs. This paper…

Computation and Language · Computer Science 2019-10-03 Yi-Lin Tuan , Yun-Nung Chen , Hung-yi Lee

We explore question generation in the context of knowledge-grounded dialogs focusing on explainability and evaluation. Inspired by previous work on planning-based summarisation, we present a model which instead of directly generating a…

Computation and Language · Computer Science 2024-04-12 Juliette Faille , Quentin Brabant , Gwenole Lecorve , Lina M. Rojas-Barahona , Claire Gardent

Fact-based dialogue generation is a task of generating a human-like response based on both dialogue context and factual texts. Various methods were proposed to focus on generating informative words that contain facts effectively. However,…

Computation and Language · Computer Science 2020-05-11 Ryota Tanaka , Akinobu Lee

Many real-world open-domain conversation applications have specific goals to achieve during open-ended chats, such as recommendation, psychotherapy, education, etc. We study the problem of imposing conversational goals on open-domain chat…

Computation and Language · Computer Science 2019-05-30 Jianheng Tang , Tiancheng Zhao , Chenyan Xiong , Xiaodan Liang , Eric P. Xing , Zhiting Hu

Teaching machines to accomplish tasks by conversing naturally with humans is challenging. Currently, developing task-oriented dialogue systems requires creating multiple components and typically this involves either a large amount of…

Computation and Language · Computer Science 2017-04-25 Tsung-Hsien Wen , David Vandyke , Nikola Mrksic , Milica Gasic , Lina M. Rojas-Barahona , Pei-Hao Su , Stefan Ultes , Steve Young

Open-domain multi-turn conversations normally face the challenges of how to enrich and expand the content of the conversation. Recently, many approaches based on external knowledge are proposed to generate rich semantic and information…

Computation and Language · Computer Science 2022-04-26 Feifei Xu , Shanlin Zhou , Xinpeng Wang , Yunpu Ma , Wenkai Zhang , Zhisong Li

Identifying discourse features in student conversations is quite important for educational researchers to recognize the curricular and pedagogical variables that cause students to engage in constructing knowledge rather than merely…

Computation and Language · Computer Science 2025-11-26 Farjana Sultana Mim , Shuchin Aeron , Eric Miller , Kristen Wendell

A target-guided proactive dialogue system aims to steer conversations proactively toward pre-defined targets, such as designated keywords or specific topics. During guided conversations, dynamically modeling conversational scenarios and…

Computation and Language · Computer Science 2026-05-13 Maodong Li , Yancui Li , Fang Kong

We study the problem of imposing conversational goals/keywords on open-domain conversational agents, where the agent is required to lead the conversation to a target keyword smoothly and fast. Solving this problem enables the application of…

Computation and Language · Computer Science 2021-03-02 Peixiang Zhong , Yong Liu , Hao Wang , Chunyan Miao

It remains an open question whether incorporating external knowledge benefits commonsense reasoning while maintaining the flexibility of pretrained sequence models. To investigate this question, we develop generated knowledge prompting,…

Computation and Language · Computer Science 2022-09-30 Jiacheng Liu , Alisa Liu , Ximing Lu , Sean Welleck , Peter West , Ronan Le Bras , Yejin Choi , Hannaneh Hajishirzi

Existing pipelined task-oriented dialogue systems usually have difficulties adapting to unseen domains, whereas end-to-end systems are plagued by large-scale knowledge bases in practice. In this paper, we introduce a novel query-driven…

Computation and Language · Computer Science 2022-10-17 Xin Tian , Yingzhan Lin , Mengfei Song , Siqi Bao , Fan Wang , Huang He , Shuqi Sun , Hua Wu

Comment generation, a new and challenging task in Natural Language Generation (NLG), attracts a lot of attention in recent years. However, comments generated by previous work tend to lack pertinence and diversity. In this paper, we propose…

Computation and Language · Computer Science 2020-05-12 Junheng Huang , Lu Pan , Kang Xu , Weihua Peng , Fayuan Li

In a conversational system, dynamically generating follow-up questions based on context can help users explore information and provide a better user experience. Humans are usually able to ask questions that involve some general life…

Artificial Intelligence · Computer Science 2025-06-30 Jianyu Liu , Yi Huang , Sheng Bi , Junlan Feng , Guilin Qi

Goal-oriented dialog systems, which can be trained end-to-end without manually encoding domain-specific features, show tremendous promise in the customer support use-case e.g. flight booking, hotel reservation, technical support, student…

Computation and Language · Computer Science 2019-07-15 Jatin Ganhotra , Siva Sankalp Patel , Kshitij Fadnis