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Conversational interfaces that allow for intuitive and comprehensive access to digitally stored information remain an ambitious goal. In this thesis, we lay foundations for designing conversational search systems by analyzing the…

Information Retrieval · Computer Science 2019-12-17 Svitlana Vakulenko

This paper summarizes our work on the first track of the ninth Dialog System Technology Challenge (DSTC 9), "Beyond Domain APIs: Task-oriented Conversational Modeling with Unstructured Knowledge Access". The goal of the task is to generate…

Computation and Language · Computer Science 2021-02-10 David Thulke , Nico Daheim , Christian Dugast , Hermann Ney

A key distinguishing feature of conversational recommender systems over traditional recommender systems is their ability to elicit user preferences using natural language. Currently, the predominant approach to preference elicitation is to…

Information Retrieval · Computer Science 2025-04-09 Ivica Kostric , Krisztian Balog , Filip Radlinski

Knowledge-grounded dialogue systems aim to generate coherent and engaging responses based on the dialogue contexts and selected external knowledge. Previous knowledge selection methods tend to rely too heavily on the dialogue contexts or…

Computation and Language · Computer Science 2024-03-05 Lin Xu , Qixian Zhou , Jinlan Fu , See-Kiong Ng

Efficient knowledge retrieval plays a pivotal role in ensuring the success of end-to-end task-oriented dialogue systems by facilitating the selection of relevant information necessary to fulfill user requests. However, current approaches…

Computation and Language · Computer Science 2023-10-24 Tianyuan Shi , Liangzhi Li , Zijian Lin , Tao Yang , Xiaojun Quan , Qifan Wang

Although named entity recognition (NER) helps us to extract domain-specific entities from text (e.g., artists in the music domain), it is costly to create a large amount of training data or a structured knowledge base to perform accurate…

Computation and Language · Computer Science 2023-06-07 Kosuke Nishida , Naoki Yoshinaga , Kyosuke Nishida

In knowledge grounded conversation, domain knowledge plays an important role in a special domain such as Music. The response of knowledge grounded conversation might contain multiple answer entities or no entity at all. Although existing…

Computation and Language · Computer Science 2017-09-14 Wenya Zhu , Kaixiang Mo , Yu Zhang , Zhangbin Zhu , Xuezheng Peng , Qiang Yang

Knowledge-enhanced text generation aims to enhance the quality of generated text by utilizing internal or external knowledge sources. While language models have demonstrated impressive capabilities in generating coherent and fluent text,…

Computation and Language · Computer Science 2026-01-15 Shuqi Liu , Han Wu , Guanzhi Deng , Jianshu Chen , Xiaoyang Wang , Linqi Song

Querying the knowledge base (KB) has long been a challenge in the end-to-end task-oriented dialogue system. Previous sequence-to-sequence (Seq2Seq) dialogue generation work treats the KB query as an attention over the entire KB, without the…

Computation and Language · Computer Science 2019-09-19 Libo Qin , Yijia Liu , Wanxiang Che , Haoyang Wen , Yangming Li , Ting Liu

Neural network models are capable of generating extremely natural sounding conversational interactions. Nevertheless, these models have yet to demonstrate that they can incorporate content in the form of factual information or…

Computation and Language · Computer Science 2018-11-19 Marjan Ghazvininejad , Chris Brockett , Ming-Wei Chang , Bill Dolan , Jianfeng Gao , Wen-tau Yih , Michel Galley

Multimodal search-based dialogue is a challenging new task: It extends visually grounded question answering systems into multi-turn conversations with access to an external database. We address this new challenge by learning a neural…

Computation and Language · Computer Science 2018-11-22 Shubham Agarwal , Ondrej Dusek , Ioannis Konstas , Verena Rieser

End-to-End task-oriented dialogue systems generate responses based on dialog history and an accompanying knowledge base (KB). Inferring those KB entities that are most relevant for an utterance is crucial for response generation. Existing…

Computation and Language · Computer Science 2021-09-16 Dinesh Raghu , Atishya Jain , Mausam , Sachindra Joshi

Knowledge-grounded dialogue is a task of generating an informative response based on both discourse context and external knowledge. As we focus on better modeling the knowledge selection in the multi-turn knowledge-grounded dialogue, we…

Computation and Language · Computer Science 2020-06-17 Byeongchang Kim , Jaewoo Ahn , Gunhee Kim

To alleviate the problem of structured databases' limited coverage, recent task-oriented dialogue systems incorporate external unstructured knowledge to guide the generation of system responses. However, these usually use word or sentence…

Computation and Language · Computer Science 2022-12-13 Yue Feng , Gerasimos Lampouras , Ignacio Iacobacci

Large language models (LLMs) typically enhance their performance through either the retrieval of semantically similar information or the improvement of their reasoning capabilities. However, a significant challenge remains in effectively…

Artificial Intelligence · Computer Science 2026-01-05 Shuqi Liu , Bowei He , Chen Ma , Linqi Song

Open domain conversational agents can answer a broad range of targeted queries. However, the sequential nature of interaction with these systems makes knowledge exploration a lengthy task which burdens the user with asking a chain of well…

Computation and Language · Computer Science 2023-02-23 Christopher Richardson , Sudipta Kar , Anjishnu Kumar , Anand Ramachandran , Omar Zia Khan , Zeynab Raeesy , Abhinav Sethy

The task of information retrieval is an important component of many natural language processing systems, such as open domain question answering. While traditional methods were based on hand-crafted features, continuous representations based…

Computation and Language · Computer Science 2022-08-05 Gautier Izacard , Edouard Grave

Understanding searchers' queries is an essential component of semantic search systems. In many cases, search queries involve specific attributes of an entity in a knowledge base (KB), which can be further used to find query answers. In this…

Information Retrieval · Computer Science 2018-09-25 Arash Dargahi Nobari , Arian Askari , Faegheh Hasibi , Mahmood Neshati

Most existing task-oriented dialog (TOD) systems track dialog states in terms of slots and values and use them to query a database to get relevant knowledge to generate responses. In real-life applications, user utterances are noisier, and…

Computation and Language · Computer Science 2023-05-23 Yucheng Cai , Hong Liu , Zhijian Ou , Yi Huang , Junlan Feng

We consider the problem of conversational question answering over a large-scale knowledge base. To handle huge entity vocabulary of a large-scale knowledge base, recent neural semantic parsing based approaches usually decompose the task…

Computation and Language · Computer Science 2019-10-14 Tao Shen , Xiubo Geng , Tao Qin , Daya Guo , Duyu Tang , Nan Duan , Guodong Long , Daxin Jiang