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Following recent advancements in large language models (LLMs), LLM-based chatbots have transformed customer support by automating interactions and providing consistent, scalable service. While LLM-based conversational recommender systems…

Artificial Intelligence · Computer Science 2025-06-18 Omri Haller , Yair Meidan , Dudu Mimran , Yuval Elovici , Asaf Shabtai

Explainable recommender systems are designed to elucidate the explanation behind each recommendation, enabling users to comprehend the underlying logic. Previous works perform rating prediction and explanation generation in a multi-task…

Information Retrieval · Computer Science 2025-04-09 Shijie Liu , Ruixing Ding , Weihai Lu , Jun Wang , Mo Yu , Xiaoming Shi , Wei Zhang

Conversational recommendation (ConvRec) systems must understand rich and diverse natural language (NL) expressions of user preferences and intents, often communicated in an indirect manner (e.g., "I'm watching my weight"). Such complex…

Computation and Language · Computer Science 2024-06-04 Sara Kemper , Justin Cui , Kai Dicarlantonio , Kathy Lin , Danjie Tang , Anton Korikov , Scott Sanner

Conversational recommender systems (CRSs) aim to recommend high-quality items to users through a dialogue interface. It usually contains multiple sub-tasks, such as user preference elicitation, recommendation, explanation, and item…

Information Retrieval · Computer Science 2023-08-14 Yue Feng , Shuchang Liu , Zhenghai Xue , Qingpeng Cai , Lantao Hu , Peng Jiang , Kun Gai , Fei Sun

Recommendation systems have witnessed significant advancements and have been widely used over the past decades. However, most traditional recommendation methods are task-specific and therefore lack efficient generalization ability.…

Information Retrieval · Computer Science 2023-10-30 Junling Liu , Chao Liu , Peilin Zhou , Renjie Lv , Kang Zhou , Yan Zhang

Large Language Models (LLMs) are increasingly prominent in the recommendation systems domain. Existing studies usually utilize in-context learning or supervised fine-tuning on task-specific data to align LLMs into recommendations. However,…

Information Retrieval · Computer Science 2024-06-21 Zhong Guan , Likang Wu , Hongke Zhao , Ming He , Jianpin Fan

Recommender systems (RecSys) are widely used across various modern digital platforms and have garnered significant attention. Traditional recommender systems usually focus only on fixed and simple recommendation scenarios, making it…

Information Retrieval · Computer Science 2026-02-03 Jiani Huang , Shijie Wang , Liang-bo Ning , Wenqi Fan , Shuaiqiang Wang , Dawei Yin , Qing Li

While recent advancements in aligning Large Language Models (LLMs) with recommendation tasks have shown great potential and promising performance overall, these aligned recommendation LLMs still face challenges in complex scenarios. This is…

Information Retrieval · Computer Science 2025-02-18 Yi Fang , Wenjie Wang , Yang Zhang , Fengbin Zhu , Qifan Wang , Fuli Feng , Xiangnan He

Large language models (LLM) have recently emerged as a powerful tool for a variety of natural language processing tasks, bringing a new surge of combining LLM with recommendation systems, termed as LLM-based RS. Current approaches generally…

Information Retrieval · Computer Science 2024-03-20 Xiaohan Yu , Li Zhang , Xin Zhao , Yue Wang , Zhongrui Ma

The importance of recommender systems is growing rapidly due to the exponential increase in the volume of content generated daily. This surge in content presents unique challenges for designing effective recommender systems. Key among these…

Computation and Language · Computer Science 2025-06-12 Jiahao Tian , Jinman Zhao , Zhenkai Wang , Zhicheng Ding

Agentic systems powered by Large Language Models (LLMs) have shown strong potential in recommender systems but remain hindered by several challenges. Fine-tuning LLMs is parameter-inefficient, and prompt-based agentic reasoning is limited…

Information Retrieval · Computer Science 2026-02-10 Minh-Duc Nguyen , Hai-Dang Kieu , Dung D. Le

Recently, large language models (LLMs) have been introduced into recommender systems (RSs), either to enhance traditional recommendation models (TRMs) or serve as recommendation backbones. However, existing LLM-based RSs often do not fully…

Information Retrieval · Computer Science 2025-05-27 Bowen Zheng , Xiaolei Wang , Enze Liu , Xi Wang , Lu Hongyu , Yu Chen , Wayne Xin Zhao , Ji-Rong Wen

Large Language Models (LLMs) have been integrated into recommender systems to enhance user behavior comprehension. The Retrieval Augmented Generation (RAG) technique is further incorporated into these systems to retrieve more relevant items…

Information Retrieval · Computer Science 2025-03-27 Sichun Luo , Jian Xu , Xiaojie Zhang , Linrong Wang , Sicong Liu , Hanxu Hou , Linqi Song

Recently, large language models (LLMs) have exhibited significant progress in language understanding and generation. By leveraging textual features, customized LLMs are also applied for recommendation and demonstrate improvements across…

Information Retrieval · Computer Science 2023-11-07 Zhenrui Yue , Sara Rabhi , Gabriel de Souza Pereira Moreira , Dong Wang , Even Oldridge

Recently emerged prompt-based Recommendation Language Models (RLM) can solve multiple recommendation tasks uniformly. The RLMs make full use of the inherited knowledge learned from the abundant pre-training data to solve the downstream…

Information Retrieval · Computer Science 2024-02-02 Zelong Li , Jianchao Ji , Yingqiang Ge , Wenyue Hua , Yongfeng Zhang

The advancement of large language models (LLMs) now allows users to actively interact with conversational recommendation systems (CRS) and build their own personalized recommendation services tailored to their unique needs and goals. This…

Human-Computer Interaction · Computer Science 2025-02-25 Sojeong Yun , Youn-kyung Lim

This paper aims to efficiently enable large language models (LLMs) to use external knowledge and goal guidance in conversational recommender system (CRS) tasks. Advanced LLMs (e.g., ChatGPT) are limited in domain-specific CRS tasks for 1)…

Computation and Language · Computer Science 2024-05-06 Chuang Li , Yang Deng , Hengchang Hu , Min-Yen Kan , Haizhou Li

Recommender systems are the cornerstone of today's information dissemination, yet a disconnect between offline metrics and online performance greatly hinders their development. Addressing this challenge, we envision a recommendation…

Information Retrieval · Computer Science 2024-11-11 An Zhang , Yuxin Chen , Leheng Sheng , Xiang Wang , Tat-Seng Chua

Conversational recommender systems (CRS) aim to provide personalized recommendations via interactive dialogues with users. While large language models (LLMs) enhance CRS with their superior understanding of context-aware user preferences,…

Information Retrieval · Computer Science 2025-02-21 Yaochen Zhu , Chao Wan , Harald Steck , Dawen Liang , Yesu Feng , Nathan Kallus , Jundong Li

Large language model (LLM) applications, such as ChatGPT, are a powerful tool for online information-seeking (IS) and problem-solving tasks. However, users still face challenges initializing and refining prompts, and their cognitive…

Human-Computer Interaction · Computer Science 2024-02-12 Ben Wang , Jiqun Liu , Jamshed Karimnazarov , Nicolas Thompson