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Many measures of human-robot trust have proliferated across the HRI research literature because each attempts to capture the factors that impact trust despite its many dimensions. None of the previous trust measures, however, address the…

Robotics · Computer Science 2024-02-27 Raj Korpan

The recent revolution of intelligent systems made it possible for robots and autonomous systems to work alongside humans, collaborating with them and supporting them in many domains. It is undeniable that this interaction can have huge…

Robotics · Computer Science 2020-11-03 Basel Alhaji , Andreas Rausch , Michael Prilla

Human trust in automation plays an essential role in interactions between humans and automation. While a lack of trust can lead to a human's disuse of automation, over-trust can result in a human trusting a faulty autonomous system which…

Human-Computer Interaction · Computer Science 2023-04-17 Kumar Akash , Griffon McMahon , Tahira Reid , Neera Jain

To interact seamlessly with robots, users must infer the causes of a robot's behavior and be confident about that inference. Hence, trust is a necessary condition for human-robot collaboration (HRC). Despite its crucial role, it is largely…

Robotics · Computer Science 2021-04-23 Felix Schoeller , Mark Miller , Roy Salomon , Karl J. Friston

Trust between team members is an essential requirement for any successful cooperation. Thus, engendering and maintaining the fellow team members' trust becomes a central responsibility for any member trying to not only successfully…

Artificial Intelligence · Computer Science 2023-03-07 Zahra Zahedi , Mudit Verma , Sarath Sreedharan , Subbarao Kambhampati

Trust in human-robot interactions (HRI) is measured in two main ways: through subjective questionnaires and through behavioral tasks. To optimize measurements of trust through questionnaires, the field of HRI faces two challenges: the…

Human-Computer Interaction · Computer Science 2021-04-26 Meia Chita-Tegmark , Theresa Law , Nicholas Rabb , Matthias Scheutz

Objective: We examine how human operators adjust their trust in automation as a result of their moment-to-moment interaction with automation. Background: Most existing studies measured trust by administering questionnaires at the end of an…

Human-Computer Interaction · Computer Science 2021-07-16 X. Jessie Yang , Christopher Schemanske , Christine Searle

Trust in robots has been gathering attention from multiple directions, as it has special relevance in the theoretical descriptions of human-robot interactions. It is essential for reaching high acceptance and usage rates of robotic…

Robotics · Computer Science 2021-06-07 Hebert Azevedo-Sa , X. Jessie Yang , Lionel P. Robert , Dawn M. Tilbury

With the current progress of Artificial Intelligence (AI) technology and its increasingly broader applications, trust is seen as a required criterion for AI usage, acceptance, and deployment. A robust measurement instrument is essential to…

Human-Computer Interaction · Computer Science 2025-10-27 Retno Larasati

Despite the importance of trust in human-AI interactions, researchers must adopt questionnaires from other disciplines that lack validation in the AI context. Motivated by the need for reliable and valid measures, we investigated the…

Trust has emerged as a key factor in people's interactions with AI-infused systems. Yet, little is known about what models of trust have been used and for what systems: robots, virtual characters, smart vehicles, decision aids, or others.…

Human-Computer Interaction · Computer Science 2022-05-03 Takane Ueno , Yuto Sawa , Yeongdae Kim , Jacqueline Urakami , Hiroki Oura , Katie Seaborn

In human-robot collaboration (HRC), human trust in the robot is the human expectation that a robot executes tasks with desired performance. A higher-level trust increases the willingness of a human operator to assign tasks, share plans, and…

Robotics · Computer Science 2021-06-30 Ruijiao Luo , Chao Huang , Yuntao Peng , Boyi Song , Rui Liu

Trust is essential in shaping human interactions with one another and with robots. This paper discusses how human trust in robot capabilities transfers across multiple tasks. We first present a human-subject study of two distinct task…

Robotics · Computer Science 2021-08-27 Harold Soh , Yaqi Xie , Min Chen , David Hsu

When interacting with each other, humans adjust their behavior based on perceived trust. To achieve similar adaptability, robots must accurately estimate human trust at sufficiently granular timescales while collaborating with humans. Beta…

Robotics · Computer Science 2025-07-18 Resul Dagdanov , Milan Andrejevic , Dikai Liu , Chin-Teng Lin

The role of trust within Human-Computer Interaction is being redefined. With the increasing omnipresence, autonomy, and opacity of technology, users often struggle to understand the capabilities and limitations of systems. In this article,…

Human-Computer Interaction · Computer Science 2026-04-08 Gabriela Beltrão , Debora F. de Souza , Sonia Sousa , David Lamas

Evaluating the efficiency of human-AI interactions is challenging, including subjective and objective quality aspects. With the focus on the human experience of the explanations, evaluations of explanation methods have become mostly…

Artificial Intelligence · Computer Science 2024-05-10 Helena Löfström

Trust in robots is widely believed to be imperative for the adoption of robots into people's daily lives. It is, therefore, understandable that the literature of the last few decades focuses on measuring how much people trust robots -- and…

Robotics · Computer Science 2023-11-22 Patrick Holthaus , Alessandra Rossi

Driven by ongoing improvements in machine learning, chatbots have increasingly grown from experimental interface prototypes to reliable and robust tools for process automation. Building on these advances, companies have identified various…

Human-Computer Interaction · Computer Science 2023-02-02 Alessandro Casadei , Stephan Schlögl , Markus Bergmann

As the autonomy and capabilities of robotic systems increase, they are expected to play the role of teammates rather than tools and interact with human collaborators in a more realistic manner, creating a more human-like relationship. Given…

Robotics · Computer Science 2020-11-11 Zahra Rezaei Khavas , Reza Ahmadzadeh , Paul Robinette

Social, also called human-aware, navigation is a key challenge for the integration of mobile robots into human environments. The evaluation of such systems is complex, as factors such as comfort, safety, and legibility must be considered.…

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