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ChatGPT has recently emerged as a powerful tool for performing diverse NLP tasks. However, ChatGPT has been criticized for generating nonfactual responses, raising concerns about its usability for sensitive tasks like fact verification.…

Information Retrieval · Computer Science 2023-11-14 Mohna Chakraborty , Adithya Kulkarni , Qi Li

The emergence of an AI-powered chatbot that can generate human-like sentences and write coherent essays has caught the world's attention. This paper discusses the historical overview of chatbots and the technology behind Chat Generative…

Computation and Language · Computer Science 2023-08-11 Sakib Shahriar , Kadhim Hayawi

The exponential growth in user acquisition and popularity of OpenAIs ChatGPT, an artificial intelligence(AI) powered chatbot, was accompanied by widespread mainstream media coverage. This article presents a quantitative data analysis of the…

Computers and Society · Computer Science 2023-08-07 Maya Karanouh

This paper proposes using ChatGPT, an innovative technology with various applications, as an assistant for psychotherapy. ChatGPT can serve as a patient information collector, a companion for patients in between therapy sessions, and an…

Human-Computer Interaction · Computer Science 2023-04-21 Mahshid Eshghie , Mojtaba Eshghie

Latest developments in Artificial Intelligence (AI) and big data gave rise to Artificial Intelligent agents like Open AI's ChatGPT, which has recently become the fastest growing application since Facebook and WhatsApp. ChatGPT has…

Computers and Society · Computer Science 2023-11-14 Forhan Bin Emdad , Benhur Ravuri , Lateef Ayinde , Mohammad Ishtiaque Rahman

TikTok has seen exponential growth as a platform, fuelled by the success of its proprietary recommender algorithm which serves tailored content to every user - though not without controversy. Users complain of their content being unfairly…

Human-Computer Interaction · Computer Science 2024-07-22 Eddie L. Ungless , Nina Markl , Björn Ross

We investigate and observe the behaviour and performance of Large Language Model (LLM)-backed chatbots in addressing misinformed prompts and questions with demographic information within the domains of Climate Change and Mental Health.…

With the emergence of short video-sharing platforms, engagement with social media sites devoted to opinion and knowledge dissemination has rapidly increased. Among these platforms, TikTok is one of the most popular globally and has become…

Computers and Society · Computer Science 2025-03-12 SJ Dillon , Yueqing Liang , H. Russell Bernard , Kai Shu

This study examines the rhetorical and linguistic features of argumentative texts generated by ChatGPT on ethically nuanced topics and investigates their persuasive impact on human readers.Through a user study involving 62 participants and…

Human-Computer Interaction · Computer Science 2025-08-14 Daniel Raffini , Agnese Macori , Lorenzo Porcaro , Tiziana Catarci , Marco Angelini

Despite the ever-strong demand for mental health care globally, access to traditional mental health services remains severely limited expensive, and stifled by stigma and systemic barriers. Thus, over the last few years, young people are…

Social and Information Networks · Computer Science 2023-04-18 Viet Cuong Nguyen , Michael Birnbaum , Munmun De Choudhury

ChatGPT has the ability to generate grammatically flawless and seemingly-human replies to different types of questions from various domains. The number of its users and of its applications is growing at an unprecedented rate. Unfortunately,…

Computation and Language · Computer Science 2023-02-01 Sandra Mitrović , Davide Andreoletti , Omran Ayoub

TikTok is a video-sharing social networking service, whose popularity is increasing rapidly. It was the world's second-most downloaded app in 2019. Although the platform is known for having users posting videos of themselves dancing,…

Social and Information Networks · Computer Science 2020-05-12 Juan Carlos Medina Serrano , Orestis Papakyriakopoulos , Simon Hegelich

This paper investigates the effectiveness of TikTok's enforcement mechanisms for limiting the exposure of harmful content to youth accounts. We collect over 7000 videos, classify them as harmful vs not-harmful, and then simulate…

Computers and Society · Computer Science 2025-09-09 Linda Xue , Francesco Corso , Nicolo' Fontana , Geng Liu , Stefano Ceri , Francesco Pierri

Since 2016, the amount of academic research with the keyword "misinformation" has more than doubled [2]. This research often focuses on article headlines shown in artificial testing environments, yet misinformation largely spreads through…

Human-Computer Interaction · Computer Science 2020-12-16 Emily Saltz , Claire Leibowicz , Claire Wardle

The spread of misinformation through online social media platforms has had substantial societal consequences. As a result, platforms have introduced measures to alert users of news content that may be misleading or contain inaccuracies as a…

Human-Computer Interaction · Computer Science 2024-10-02 Hana Habib , Sara Elsharawy , Rifat Rahman

In order to uncover users' attitudes towards ChatGPT in mental health, this study examines public opinions about ChatGPT in mental health discussions on Reddit. Researchers used the bert-base-multilingual-uncased-sentiment techniques for…

Computers and Society · Computer Science 2023-11-28 Yunna Cai , Fan Wang , Haowei Wang , Qianwen Qian

When medical chatbots provide advice that conflicts with users' lived care experiences, users are left to interpret, negotiate, and evaluate the legitimacy of that guidance. In India, the widespread overuse of antibiotics, antidiarrheals,…

Human-Computer Interaction · Computer Science 2026-03-24 Ananditha Raghunath , William Thies , Mohit Jain

Context: The advent of Large Language Model-driven tools like ChatGPT offers software engineers an interactive alternative to community question-answering (CQA) platforms like Stack Overflow. While Stack Overflow provides benefits from the…

Software Engineering · Computer Science 2024-10-01 Mohammed Mehedi Hasan , Mahady Hasan , Mamun Bin Ibne Reaz , Jannat Un Nayeem Iqra

While ChatGPT may help students to learn to program, it can be misused to do plagiarism, a breach of academic integrity. Students can ask ChatGPT to complete a programming task, generating a solution from other people's work without proper…

Artificial Intelligence · Computer Science 2023-10-02 Hapnes Toba , Oscar Karnalim , Meliana Christianti Johan , Terutoshi Tada , Yenni Merlin Djajalaksana , Tristan Vivaldy

We conducted controlled experimental bias audits for four versions of ChatGPT, which we asked to recommend an opening offer in salary negotiations for a new hire. We submitted 98,800 prompts to each version, systematically varying the…

Computers and Society · Computer Science 2024-10-10 R. Stuart Geiger , Flynn O'Sullivan , Elsie Wang , Jonathan Lo