Related papers: Examining Cashless Payment Services in a Post-Pand…

Using order-level data from Uber Technologies, we study how the COVID-19 pandemic and the ensuing shutdown of businesses in the United States in 2020 affected small business restaurant supply and demand on the Uber Eats platform. We find…

With the growth of digital monetary transactions and cashless payments, encouraged by the COVID-19 pandemic, use of e-payment applications is on the rise. It is thus imperative to understand and evaluate the current posture of e-payment…

Since the COVID-19 pandemic, businesses have faced unprecedented challenges when trying to remain open. Because COVID-19 spreads through aerosolized droplets, businesses were forced to distance their services; in some cases, distancing may…

The COVID-19 pandemic has severely affected many aspects of people's daily lives. While many countries are in a re-opening stage, some effects of the pandemic on people's behaviors are expected to last much longer, including how they choose…

To battle with economic challenges during the COVID-19 pandemic, the US government implemented various measures to mitigate economic loss. From issuance of stimulus checks to reopening businesses, consumers had to constantly alter their…

This study investigates the relationship between coin demand, payment innovation, COVID-19, and a coin's purchasing power, particularly in emerging countries like Indonesia. The rapid advancement of payment platforms, combined with high…

The landscape of payment methods in retail is a complex and evolving area. Vendors are motivated to conduct an appropriate analysis to decide what payment methods to accept out of a vast range of options. Many factors are included in this…

The COVID19 pandemic spread across the world in late 2019 and early 2020. As the pandemic spread, technologists joined forces with public health officials to develop apps to support COVID19 response. Yet, for these technological solutions…

The COVID-19 pandemic has stimulated the shift of work and life from the physical to a more digital format. To survive and thrive, companies have integrated more digital-enabled elements into their businesses to facilitate resilience, by…

In recent years, electronic retail payment mechanisms, especially e-commerce and card payments at the point of sale, have increasingly replaced cash in many developed countries. As a result, societies are losing a critical public retail…

Mainstream food delivery platforms, like DoorDash and Uber Eats, have been the locus of fierce policy debates about their unfair business and labor practices. At the same time, hundreds of independent food delivery services provide…

Human behavior is notoriously difficult to change, but a disruption of the magnitude of the COVID-19 pandemic has the potential to bring about long-term behavioral changes. During the pandemic, people have been forced to experience new ways…

The widespread adoption of EMV (Europay, Mastercard, and Visa) contactless payment systems has greatly improved convenience for both users and merchants. However, this growth has also exposed significant security challenges. This SoK…

The COVID-19 pandemic has caused a surge in the use of online delivery services, which rely on user-generated content to promote collaborative consumption. Although Online Food Delivery (OFD) is a popular delivery system in Bangladesh, it…

Before the pandemic ride-pooling was a promising emerging mode in urban mobility. It started reaching the critical mass with a growing number of service providers and the increasing number of travellers (needed to ensure ride-pooling…

The spread of COVID-19 has been a major disruptive force in people's everyday lives and mobility behavior. The demand for on-demand ride services, such as taxis and ridehailing has been specifically impacted, given both restrictions in…

As pandemic wide spread results in locking down vital facilities, digital contact tracing is deemed as a key for re-opening. However, current efforts in digital contact tracing, running as mobile apps on users' smartphones, fall short in…

The recent proliferation of Electronic Commerce (E-commerce) has been further escalated by multifaceted emerging payment solutions such as cryptocurrencies, mobile, peer-to-peer (P2P) and social media payment platforms. While these…

Since the onset of the COVID-19's global spread we have been following the debate around contact tracing apps -- the tech-enabled response to the pandemic. As corporations, academics, governments, and civil society discuss the right way to…

COVID-19 is the first pandemic of the modern world causing significant changes to the everyday life of billions of people in all continents. To reduce its expansion, most governments decided to mitigate a great percentage of daily movements…