Related papers: Conversation Modeling to Predict Derailment
During the past decade, several areas of speech and language understanding have witnessed substantial breakthroughs from the use of data-driven models. In the area of dialogue systems, the trend is less obvious, and most practical systems…
Task-oriented dialogue systems help users accomplish tasks such as booking a movie ticket and ordering food via conversation. Generative models parameterized by a deep neural network are widely used for next turn response generation in such…
Understanding online conversations has attracted research attention with the growth of social networks and online discussion forums. Content analysis of posts and replies in online conversations is difficult because each individual…
End-to-End intelligent neural dialogue systems suffer from the problems of generating inconsistent and repetitive responses. Existing dialogue models pay attention to unilaterally incorporating personal knowledge into the dialog while…
Large Transformer-based language models can aid human authors by suggesting plausible continuations of text written so far. However, current interactive writing assistants do not allow authors to guide text generation in desired topical…
We study improving social conversational agents by learning from natural dialogue between users and a deployed model, without extra annotations. To implicitly measure the quality of a machine-generated utterance, we leverage signals like…
Dialogue systems have attracted more and more attention. Recent advances on dialogue systems are overwhelmingly contributed by deep learning techniques, which have been employed to enhance a wide range of big data applications such as…
The migration of conversational AI agents across different embodiments in order to maintain the continuity of the task has been recently explored to further improve user experience. However, these migratable agents lack contextual…
Recent conditional language models are able to continue any kind of text source in an often seemingly fluent way. This fact encouraged research in the area of open-domain conversational systems that are based on powerful language models and…
Existing neural response generation models have achieved impressive improvements for two-party conversations, which assume that utterances are sequentially organized. However, many real-world dialogues involve multiple interlocutors and the…
The content on the web is in a constant state of flux. New entities, issues, and ideas continuously emerge, while the semantics of the existing conversation topics gradually shift. In recent years, pre-trained language models like BERT…
Speech foundation models, such as HuBERT and its variants, are pre-trained on large amounts of unlabeled speech data and then used for a range of downstream tasks. These models use a masked prediction objective, where the model learns to…
Previous approaches to turn-taking and response generation in conversational systems have treated it as a two-stage process: First, the end of a turn is detected (based on conversation history), then the system generates an appropriate…
Multiturn dialogue models aim to generate human-like responses by leveraging conversational context, consisting of utterances from previous exchanges. Existing methods often neglect the interactions between these utterances or treat all of…
Human conversation is organized by an implicit chain of thought and manifests as temporally structured conversational behaviors. Capturing this perceptual pathway is critical for building natural full-duplex interactive systems. We propose…
Task-oriented dialog systems have been applied in various tasks, such as automated personal assistants, customer service providers and tutors. These systems work well when users have clear and explicit intentions that are well-aligned to…
Goal oriented dialogue systems have become a prominent customer-care interaction channel for most businesses. However, not all interactions are smooth, and customer intent misunderstanding is a major cause of dialogue failure. We show that…
Building a dialogue system that can communicate naturally with humans is a challenging yet interesting problem of agent-based computing. The rapid growth in this area is usually hindered by the long-standing problem of data scarcity as…
Picture a community torn over a proposed zoning law. Some are angry, others defensive, and misunderstandings abound. On social media, they broadcast insults at one another; every nuanced perspective is reduced to a viral soundbite. Yet,…
Deep learning is providing very positive results in areas related to conversational interfaces, such as speech recognition, but its potential benefit for dialog management has still not been fully studied. In this paper, we perform an…