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Privacy, security, and accessibility, like ethical concerns in mobile applications (a.k.a. apps), commonly subsumed under non-functional requirements, are generally reported by users through app reviews available in app stores. However,…

Software Engineering · Computer Science 2026-04-21 Aakash Sorathiya , Gouri Ginde

Viewing social apps as sociotechnical systems makes clear that they are not mere pieces of technology but mediate human interaction and may unintentionally enable harmful behaviors like online harassment. As more users interact through…

Computers and Society · Computer Science 2025-11-18 Sanjana Cheerla , Vaibhav Garg , Saikath Bhattacharya , Munindar P. Singh

Explainability, i.e. the ability of a system to explain its behavior to users, has become an important quality of software-intensive systems. Recent work has focused on methods for generating explanations for various algorithmic paradigms…

Software Engineering · Computer Science 2023-07-11 Max Unterbusch , Mersedeh Sadeghi , Jannik Fischbach , Martin Obaidi , Andreas Vogelsang

In recent years, mobile accessibility has become an important trend with the goal of allowing all users the possibility of using any app without many limitations. User reviews include insights that are useful for app evolution. However,…

Software Engineering · Computer Science 2022-10-19 Eman Abdullah AlOmar , Wajdi Aljedaani , Murtaza Tamjeed , Mohamed Wiem Mkaouer , Yasmine N. Elglaly

The misunderstanding and incorrect configurations of cryptographic primitives have exposed severe security vulnerabilities to attackers. Due to the pervasiveness and diversity of cryptographic misuses, a comprehensive and accurate…

Cryptography and Security · Computer Science 2023-05-16 Cong Sun , Xinpeng Xu , Yafei Wu , Dongrui Zeng , Gang Tan , Siqi Ma , Peicheng Wang

Despite years of research on testing the usability of mobile applications, our understanding of the issues their users experience still remains fragmented and underexplored. While most earlier studies has provided interesting insights, they…

Human-Computer Interaction · Computer Science 2025-12-08 Pawel Weichbroth

Enterprises are always on the lookout for tools that analyze end-users perspectives on their products. In particular, app reviews have been assessed as useful for guiding improvement efforts and software evolution, however, developers find…

Software Engineering · Computer Science 2019-07-25 Saurabh Malgaonkar , Chan Won Lee , Sherlock A. Licorish , Bastin Tony Roy Savarimuthu , Amjed Tahir

Failure to consider the characteristics, limitations, and abilities of diverse end-users during mobile apps development may lead to problems for end-users such as accessibility and usability issues. We refer to this class of problems as…

Software Engineering · Computer Science 2022-10-05 Hourieh Khalajzadeh , Mojtaba Shahin , Humphrey O. Obie , Pragya Agrawal , John Grundy

Mobile apps provide new opportunities to people with disabilities to act independently in the world. Motivated by this trend, researchers have conducted empirical studies by using the inaccessibility issue rate of each page (i.e., screen…

Software Engineering · Computer Science 2022-03-15 Sen Chen , Chunyang Chen , Lingling Fan , Mingming Fan , Xian Zhan , Yang Liu

Mobile software apps ("apps") are one of the prevailing digital technologies that our modern life heavily depends on. A key issue in the development of apps is how to design gender-inclusive apps. Apps that do not consider gender inclusion,…

Software Engineering · Computer Science 2023-03-20 Mojtaba Shahin , Mansooreh Zahedi , Hourieh Khalajzadeh , Ali Rezaei Nasab

Mobile applications (apps) often suffer from failure nowadays. Developers usually pay more attention to the failure that is perceived by users and compromises the user experience. Existing approaches focus on mining large volume logs to…

Software Engineering · Computer Science 2021-03-25 Deyu Tian

Increasing interest in securing the Android ecosystem has spawned numerous efforts to assist app developers in building secure apps. These efforts have resulted in tools and techniques capable of detecting vulnerabilities (and malicious…

Cryptography and Security · Computer Science 2019-08-06 Venkatesh-Prasad Ranganath , Joydeep Mitra

Human values such as honesty, social responsibility, fairness, privacy, and the like are things considered important by individuals and society. Software systems, including mobile software applications (apps), may ignore or violate such…

Accessibility checkers are tools in support of accessible app development, and their use is encouraged by accessibility best practices. However, most current checkers evaluate static or mechanically-generated contexts, failing to capture…

Human-Computer Interaction · Computer Science 2026-02-06 Mingyuan Zhong , Xia Chen , Davin Win Kyi , Chen Li , James Fogarty , Jacob O. Wobbrock

Fairness is one of the socio-technical concerns that must be addressed in software systems. Considering the popularity of mobile software applications (apps) among a wide range of individuals worldwide, mobile apps with unfair behaviors and…

Software Engineering · Computer Science 2024-08-02 Ali Rezaei Nasab , Maedeh Dashti , Mojtaba Shahin , Mansooreh Zahedi , Hourieh Khalajzadeh , Chetan Arora , Peng Liang

User reviews published in mobile app repositories are essential for understanding user satisfaction and engagement within a specific market segment. Manual analysis of reviews is impractical due to the large data volume, and automated…

Software Engineering · Computer Science 2024-06-10 Quim Motger , Xavier Franch , Vincenzo Gervasi , Jordi Marco

This work analyzes ethical concerns found in users' app store reviews. We performed this study because ethical concerns in mobile applications (apps) are widespread, pose severe threats to end users and society, and lack systematic analysis…

Software Engineering · Computer Science 2024-02-07 Lauren Olson , Neelam Tjikhoeri , Emitzá Guzmán

Smartphones with the platforms of applications are gaining extensive attention and popularity. The enormous use of different applications has paved the way to numerous security threats. The threats are in the form of attacks such as…

Cryptography and Security · Computer Science 2022-07-15 Misbah Shafi , Rakesh Kumar Jha , Sanjeev Jain

Android-based smart devices are exponentially growing, and due to the ubiquity of the Internet, these devices are globally connected to the different devices/networks. Its popularity, attractive features, and mobility make malware creator…

Cryptography and Security · Computer Science 2019-06-03 Sanjay K. Sahay , Ashu Sharma

Context: As mobile applications (Apps) widely spread over our society and life, various personal information is constantly demanded by Apps in exchange for more intelligent and customized functionality. An increasing number of users are…

Software Engineering · Computer Science 2023-10-12 Jianzhang Zhang , Jinping Hua , Yiyang Chen , Nan Niu , Chuang Liu
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