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Using a sample of 25,000 Bing Copilot conversations, we study how the agent responds to users of varying levels of domain expertise and the resulting impact on user experience along multiple dimensions. Our findings show that across a…

Artificial Intelligence · Computer Science 2025-02-27 Shramay Palta , Nirupama Chandrasekaran , Rachel Rudinger , Scott Counts

The integration of artificial intelligence (AI) into human teams is widely expected to enhance performance and collaboration. However, our study reveals a striking and counterintuitive result: human-AI teams performed worse than human-only…

Human-Computer Interaction · Computer Science 2025-01-28 Yinuo Qin , Richard T. Lee , Paul Sajda

The closed feedback loop in recommender systems is a common setting that can lead to different types of biases. Several studies have dealt with these biases by designing methods to mitigate their effect on the recommendations. However, most…

Information Retrieval · Computer Science 2020-09-01 Sami Khenissi , Mariem Boujelbene , Olfa Nasraoui

Artificial intelligence improves enterprise decision-making by accelerating data analysis, reducing human error, and supporting evidence-based choices. A quantitative survey of 92 companies across multiple industries examines how AI…

Although AI holds promise for improving human decision making in societally critical domains, it remains an open question how human-AI teams can reliably outperform AI alone and human alone in challenging prediction tasks (also known as…

Artificial Intelligence · Computer Science 2021-10-07 Han Liu , Vivian Lai , Chenhao Tan

Writing longer prompts for an AI assistant to generate a short story increases psychological ownership, a user's feeling that the writing belongs to them. To encourage users to write longer prompts, we evaluated two interaction techniques…

Human-Computer Interaction · Computer Science 2025-07-08 Nikhita Joshi , Daniel Vogel

We ran a study on engagement and achievement for a first year undergraduate programming module which used an online learning environment containing tasks which generate automated feedback. Students could also access human feedback from…

Computers and Society · Computer Science 2022-01-05 Beate Grawemeyer , John Halloran , Matthew England , David Croft

Students in introductory physics courses often rely on ineffective strategies, focusing on final answers rather than understanding underlying principles. Integrating scientific argumentation into problem-solving fosters critical thinking…

Physics Education · Physics 2025-08-21 Winter Allen , Anand Shanker , N. Sanjay Rebello

The integration of Artificial Intelligence (AI) into Integrated Development Environments (IDEs) is reshaping software development, fundamentally altering how developers interact with their tools. This shift marks the emergence of Human-AI…

Software Engineering · Computer Science 2026-01-16 Agnia Sergeyuk , Ilya Zakharov , Ekaterina Koshchenko , Maliheh Izadi

Social interactions promote well-being, yet barriers like geographic distance, time limitations, and mental health conditions can limit face-to-face interactions. Emotionally responsive AI systems, such as chatbots, offer new opportunities…

Human-Computer Interaction · Computer Science 2025-10-28 Mahnaz Roshanaei , Rezvaneh Rezapour , Magy Seif El-Nasr

Despite the growing interest in collaborative AI, designing systems that seamlessly integrate human input remains a major challenge. In this study, we developed a task to systematically examine human preferences for collaborative agents. We…

Artificial Intelligence · Computer Science 2025-10-28 Lukas William Mayer , Sheer Karny , Jackie Ayoub , Miao Song , Danyang Tian , Ehsan Moradi-Pari , Mark Steyvers

Many domains now employ AI-based decision-making aids, and although the potential for AI systems to assist with decision making is much discussed, human-AI collaboration often underperforms due to factors such as (mis)trust in the AI system…

Human-Computer Interaction · Computer Science 2025-08-25 Nikita Haduong , Noah A. Smith

Both the general public and academic communities have raised concerns about sycophancy, the phenomenon of artificial intelligence (AI) excessively agreeing with or flattering users. Yet, beyond isolated media reports of severe consequences,…

Computers and Society · Computer Science 2025-10-03 Myra Cheng , Cinoo Lee , Pranav Khadpe , Sunny Yu , Dyllan Han , Dan Jurafsky

The use of automatic grading tools has become nearly ubiquitous in large undergraduate programming courses, and recent work has focused on improving the quality of automatically generated feedback. However, there is a relative lack of data…

Human-Computer Interaction · Computer Science 2020-11-24 Abe Leite , Saúl A. Blanco

As the use of interactive AI systems becomes increasingly prevalent in our daily lives, it is crucial to understand how individuals feel when interacting with such systems. In this work, we investigate the comfort level of individuals when…

Human-Computer Interaction · Computer Science 2023-03-01 Yi Ru Wang , Jiafei Duan , Sidharth Talia , Hao Zhu

In opinion dynamics, time delays in agent-to-agent interactions are ubiquitous, which can substantially disrupt the dynamical processes rooted in agents' opinion exchange, decision-making, and feedback mechanisms. However, a thorough…

Optimization and Control · Mathematics 2025-01-22 Lingling Yao , Aming Li

Despite recent advances in the field of explainable artificial intelligence systems, a concrete quantitative measure for evaluating the usability of such systems is nonexistent. Ensuring the success of an explanatory interface in…

Human-Computer Interaction · Computer Science 2020-10-26 Byung Hyung Kim , Seunghun Koh , Sejoon Huh , Sungho Jo , Sunghee Choi

Many recommendation algorithms rely on user data to generate recommendations. However, these recommendations also affect the data obtained from future users. This work aims to understand the effects of this dynamic interaction. We propose a…

Machine Learning · Statistics 2018-03-29 Sven Schmit , Carlos Riquelme

Powerful predictive AI systems have demonstrated great potential in augmenting human decision making. Recent empirical work has argued that the vision for optimal human-AI collaboration requires 'appropriate reliance' of humans on AI…

Artificial Intelligence · Computer Science 2024-09-24 Gaole He , Abri Bharos , Ujwal Gadiraju

Timely and high-quality feedback is essential for effective learning in programming courses; yet, providing such support at scale remains a challenge. While AI-based systems offer scalable and immediate help, their responses can…

Computers and Society · Computer Science 2026-01-27 Tung Phung , Heeryung Choi , Mengyan Wu , Christopher Brooks , Sumit Gulwani , Adish Singla