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Task-oriented dialogue (TOD) systems are required to identify key information from conversations for the completion of given tasks. Such information is conventionally specified in terms of intents and slots contained in task-specific…

Computation and Language · Computer Science 2022-01-25 Jeffrey Zhao , Raghav Gupta , Yuan Cao , Dian Yu , Mingqiu Wang , Harrison Lee , Abhinav Rastogi , Izhak Shafran , Yonghui Wu

Schema-guided dialogue state trackers can generalise to new domains without further training, yet they are sensitive to the writing style of the schemata. Augmenting the training set with human or synthetic schema paraphrases improves the…

Computation and Language · Computer Science 2023-09-26 Alexandru Coca , Bo-Hsiang Tseng , Jinghong Chen , Weizhe Lin , Weixuan Zhang , Tisha Anders , Bill Byrne

Zero/few-shot transfer to unseen services is a critical challenge in task-oriented dialogue research. The Schema-Guided Dialogue (SGD) dataset introduced a paradigm for enabling models to support any service in zero-shot through schemas,…

Computation and Language · Computer Science 2022-08-24 Harrison Lee , Raghav Gupta , Abhinav Rastogi , Yuan Cao , Bin Zhang , Yonghui Wu

Tracking dialogue states is an essential topic in task-oriented dialogue systems, which involve filling in the necessary information in pre-defined slots corresponding to a schema. While general pre-trained language models have been shown…

Computation and Language · Computer Science 2023-11-14 Ruolin Su , Ting-Wei Wu , Biing-Hwang Juang

Existing approaches to dialogue state tracking rely on pre-defined ontologies consisting of a set of all possible slot types and values. Though such approaches exhibit promising performance on single-domain benchmarks, they suffer from…

Artificial Intelligence · Computer Science 2019-10-21 Liliang Ren , Jianmo Ni , Julian McAuley

In Task-Oriented Dialogue (TOD) systems, correctly updating the system's understanding of the user's requests (\textit{a.k.a} dialogue state tracking) is key to a smooth interaction. Traditionally, TOD systems perform this update in three…

Computation and Language · Computer Science 2024-07-02 Lucas Druart , Valentin Vielzeuf , Yannick Estève

Task-oriented conversational systems often use dialogue state tracking to represent the user's intentions, which involves filling in values of pre-defined slots. Many approaches have been proposed, often using task-specific architectures…

Computation and Language · Computer Science 2021-09-17 Chia-Hsuan Lee , Hao Cheng , Mari Ostendorf

We consider a new perspective on dialog state tracking (DST), the task of estimating a user's goal through the course of a dialog. By formulating DST as a semantic parsing task over hierarchical representations, we can incorporate semantic…

This paper introduces a novel approach to Dialogue State Tracking (DST) that leverages Large Language Models (LLMs) to generate natural language descriptions of dialogue states, moving beyond traditional slot-value representations.…

Computation and Language · Computer Science 2025-03-13 Rafael Carranza , Mateo Alejandro Rojas

Dialogue state tracking (DST) is a key component of task-oriented dialogue systems. DST estimates the user's goal at each user turn given the interaction until then. State of the art approaches for state tracking rely on deep learning…

Computation and Language · Computer Science 2018-01-03 Abhinav Rastogi , Dilek Hakkani-Tur , Larry Heck

Dialogue systems are frequently updated to accommodate new services, but naively updating them by continually training with data for new services in diminishing performance on previously learnt services. Motivated by the insight that…

Computation and Language · Computer Science 2025-09-30 Hyundong Cho , Andrea Madotto , Zhaojiang Lin , Khyathi Raghavi Chandu , Satwik Kottur , Jing Xu , Jonathan May , Chinnadhurai Sankar

Virtual assistants such as Google Assistant, Alexa and Siri provide a conversational interface to a large number of services and APIs spanning multiple domains. Such systems need to support an ever-increasing number of services with…

Computation and Language · Computer Science 2020-01-30 Abhinav Rastogi , Xiaoxue Zang , Srinivas Sunkara , Raghav Gupta , Pranav Khaitan

Task-oriented dialogue systems often employ a Dialogue State Tracker (DST) to successfully complete conversations. Recent state-of-the-art DST implementations rely on schemata of diverse services to improve model robustness and handle…

Computation and Language · Computer Science 2022-07-05 Eleftherios Kapelonis , Efthymios Georgiou , Alexandros Potamianos

Dialogue state tracking (DST) is an essential sub-task for task-oriented dialogue systems. Recent work has focused on deep neural models for DST. However, the neural models require a large dataset for training. Furthermore, applying them to…

Computation and Language · Computer Science 2022-10-06 Hyunmin Jeon , Gary Geunbae Lee

In schema-guided dialogue state tracking models estimate the current state of a conversation using natural language descriptions of the service schema for generalization to unseen services. Prior generative approaches which decode slot…

Computation and Language · Computer Science 2023-06-16 Björn Bebensee , Haejun Lee

Dialogue state tracking (DST) aims at estimating the current dialogue state given all the preceding conversation. For multi-domain DST, the data sparsity problem is a major obstacle due to increased numbers of state candidates and dialogue…

Computation and Language · Computer Science 2020-10-08 Su Zhu , Jieyu Li , Lu Chen , Kai Yu

Goal-oriented dialogue systems typically rely on components specifically developed for a single task or domain. This limits such systems in two different ways: If there is an update in the task domain, the dialogue system usually needs to…

Artificial Intelligence · Computer Science 2018-12-03 Rahul Goel , Shachi Paul , Tagyoung Chung , Jeremie Lecomte , Arindam Mandal , Dilek Hakkani-Tur

Task oriented dialog agents provide a natural language interface for users to complete their goal. Dialog State Tracking (DST), which is often a core component of these systems, tracks the system's understanding of the user's goal…

Computation and Language · Computer Science 2020-02-21 Adarsh Kumar , Peter Ku , Anuj Kumar Goyal , Angeliki Metallinou , Dilek Hakkani-Tur

Dialogue State Tracking (DST) is designed to monitor the evolving dialogue state in the conversations and plays a pivotal role in developing task-oriented dialogue systems. However, obtaining the annotated data for the DST task is usually a…

Computation and Language · Computer Science 2024-05-24 Cheng Niu , Xingguang Wang , Xuxin Cheng , Juntong Song , Tong Zhang

Existing dialog state tracking (DST) models are trained with dialog data in a random order, neglecting rich structural information in a dataset. In this paper, we propose to use curriculum learning (CL) to better leverage both the…

Computation and Language · Computer Science 2021-06-02 Yinpei Dai , Hangyu Li , Yongbin Li , Jian Sun , Fei Huang , Luo Si , Xiaodan Zhu
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