Related papers: Detection of Abuse in Financial Transaction Descri…
The rise of online communication platforms has been accompanied by some undesirable effects, such as the proliferation of aggressive and abusive behaviour online. Aiming to tackle this problem, the natural language processing (NLP)…
The automatic detection of frauds in banking transactions has been recently studied as a way to help the analysts finding fraudulent operations. Due to the availability of a human feedback, this task has been studied in the framework of…
Social media platforms enable instant and ubiquitous connectivity and are essential to social interaction and communication in our technological society. Apart from its advantages, these platforms have given rise to negative behaviors in…
Credit cards play an exploding role in modern economies. Its popularity and ubiquity have created a fertile ground for fraud, assisted by the cross boarder reach and instantaneous confirmation. While transactions are growing, the fraud…
We present the first English corpus study on abusive language towards three conversational AI systems gathered "in the wild": an open-domain social bot, a rule-based chatbot, and a task-based system. To account for the complexity of the…
The accelerated development of social media websites has posed intricate security issues in cyberspace, where these sites have increasingly become victims of criminal activities including attempts to intrude into them, abnormal traffic…
E-commerce platforms and payment solution providers face increasingly sophisticated fraud schemes, ranging from identity theft and account takeovers to complex money laundering operations that exploit the speed and anonymity of digital…
Hate speech, offensive language, sexism, racism and other types of abusive behavior have become a common phenomenon in many online social media platforms. In recent years, such diverse abusive behaviors have been manifesting with increased…
Objective: Domestic abuse cases have risen significantly over the last four years, in part due to the COVID-19 pandemic and the challenges for victims and survivors in accessing support. In this study, we investigate the role that chatbots…
In this report, I present a deep learning approach to conduct a natural language processing (hereafter NLP) binary classification task for analyzing financial-fraud texts. First, I searched for regulatory announcements and enforcement…
This paper introduces the Consumer Feedback Insight & Prediction Platform, a system leveraging machine learning to analyze the extensive Consumer Financial Protection Bureau (CFPB) Complaint Database, a publicly available resource exceeding…
Artificial intelligence and natural language processing (NLP) are increasingly being used in customer service to interact with users and answer their questions. The goal of this systematic review is to examine existing research on the use…
Banks routinely use neural networks to make decisions. While these models offer higher accuracy, they are susceptible to adversarial attacks, a risk often overlooked in the context of event sequences, particularly sequences of financial…
Artificial intelligence (AI) enables machines to learn from human experience, adjust to new inputs, and perform human-like tasks. AI is progressing rapidly and is transforming the way businesses operate, from process automation to cognitive…
This paper explores the application of Natural Language Processing (NLP) in financial risk detection. By constructing an NLP-based financial risk detection model, this study aims to identify and predict potential risks in financial…
AI is increasingly being used to assist fraud and cybercrime. However, it is unclear the extent to which current large language models can provide useful information for complex criminal activity. Working with law enforcement and policy…
Language technologies have made enormous progress, especially with the introduction of large language models (LLMs). On traditional tasks such as machine translation and sentiment analysis, these models perform at near-human level. These…
AI chatbots have made vast strides in technology improvement in recent years and are already operational in many industries. Advanced Natural Language Processing techniques, based on deep networks, efficiently process user requests to carry…
Online abuse has grown increasingly complex, spanning toxic language, harassment, manipulation, and fraudulent behavior. Traditional machine-learning approaches dependent on static classifiers and labor-intensive labeling struggle to keep…
To support safety and inclusion in online communications, significant efforts in NLP research have been put towards addressing the problem of abusive content detection, commonly defined as a supervised classification task. The research…