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Related papers: Users are the North Star for AI Transparency

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Artificial intelligence (AI) has rapidly transformed various sectors, including healthcare, where it holds the potential to revolutionize clinical practice and improve patient outcomes. However, its integration into medical settings brings…

Computers and Society · Computer Science 2024-12-06 Ellison B. Weiner , Irene Dankwa-Mullan , William A. Nelson , Saeed Hassanpour

The EU Artificial Intelligence (AI) Act directs businesses to assess their AI systems to ensure they are developed in a way that is human-centered and trustworthy. The rapid adoption of AI in the industry has outpaced ethical evaluation…

Computers and Society · Computer Science 2025-09-30 Louise McCormack , Diletta Huyskes , Dave Lewis , Malika Bendechache

Knowledge can't be disentangled from people. As AI knowledge systems mine vast volumes of work-related data, the knowledge that's being extracted and surfaced is intrinsically linked to the people who create and use it. When predictive…

Computers and Society · Computer Science 2025-03-04 Karina Cortiñas-Lorenzo , Siân Lindley , Ida Larsen-Ledet , Bhaskar Mitra

As Artificial Intelligence (AI) technology gets more intertwined with every system, people are using AI to make decisions on their everyday activities. In simple contexts, such as Netflix recommendations, or in more complex context like in…

Human-Computer Interaction · Computer Science 2020-03-04 Juliana Jansen Ferreira , Mateus de Souza Monteiro

AI algorithms used in the public sector, e.g., for allocating social benefits or predicting fraud, often involve multiple public and private stakeholders at various phases of the algorithm's life-cycle. Communication issues between these…

Human-Computer Interaction · Computer Science 2024-06-13 Mirthe Dankloff , Vanja Skoric , Giovanni Sileno , Sennay Ghebreab , Jacco Van Ossenbruggen , Emma Beauxis-Aussalet

In the last five years, private companies, research institutions as well as public sector organisations have issued principles and guidelines for ethical AI, yet there is debate about both what constitutes "ethical AI" and which ethical…

Computers and Society · Computer Science 2019-09-04 Anna Jobin , Marcello Ienca , Effy Vayena

Recent advances in AI reasoning models provide unprecedented transparency into their decision-making processes, transforming them from traditional black-box systems into models that articulate step-by-step chains of thought rather than…

Software Engineering · Computer Science 2025-03-04 Christoph Treude , Raula Gaikovina Kula

Automated decision systems (ADS) are increasingly used for consequential decision-making. These systems often rely on sophisticated yet opaque machine learning models, which do not allow for understanding how a given decision was arrived…

Artificial Intelligence · Computer Science 2022-05-03 Jakob Schoeffer

As artificial intelligence (AI) systems become increasingly complex and ubiquitous, these systems will be responsible for making decisions that directly affect individuals and society as a whole. Such decisions will need to be justified due…

Artificial Intelligence · Computer Science 2018-12-21 Prashan Madumal , Ronal Singh , Joshua Newn , Frank Vetere

The concept of explainability is envisioned to satisfy society's demands for transparency on machine learning decisions. The concept is simple: like humans, algorithms should explain the rationale behind their decisions so that their…

Machine Learning · Computer Science 2021-04-14 Erwan Le Merrer , Gilles Tredan

Artificial intelligence (AI) systems, such as machine learning algorithms, have allowed scientists, marketers and governments to shed light on correlations that remained invisible until now. Beforehand, the dots that we had to connect in…

Computers and Society · Computer Science 2022-02-08 Remy Demichelis

Researchers across cognitive, neuro-, and computer sciences increasingly reference human-like artificial intelligence and neuroAI. However, the scope and use of the terms are often inconsistent. Contributed research ranges widely from…

Artificial Intelligence · Computer Science 2022-12-09 Ida Momennejad

A surge of interest in explainable AI (XAI) has led to a vast collection of algorithmic work on the topic. While many recognize the necessity to incorporate explainability features in AI systems, how to address real-world user needs for…

Human-Computer Interaction · Computer Science 2021-09-07 Q. Vera Liao , Daniel Gruen , Sarah Miller

Artificial intelligence (AI) has demonstrated the ability to extract insights from data, but the issue of fairness remains a concern in high-stakes fields such as healthcare. Despite extensive discussion and efforts in algorithm…

Explainable Artificial Intelligence (XAI) techniques are frequently required by users in many AI systems with the goal of understanding complex models, their associated predictions, and gaining trust. While suitable for some specific tasks…

Human-Computer Interaction · Computer Science 2023-03-22 Savio Rozario , George Čevora

Artificial intelligence models encounter significant challenges due to their black-box nature, particularly in safety-critical domains such as healthcare, finance, and autonomous vehicles. Explainable Artificial Intelligence (XAI) addresses…

Artificial Intelligence · Computer Science 2025-03-14 Melkamu Mersha , Khang Lam , Joseph Wood , Ali AlShami , Jugal Kalita

The Internet revolution in 1990, followed by the data-driven and information revolution, has transformed the world as we know it. Nowadays, what seam to be 10 to 20 years ago, a science fiction idea (i.e., machines dominating the world) is…

Human-Computer Interaction · Computer Science 2023-05-24 Sonia Sousa , Jose Cravino , Paulo Martins

As autonomous technologies increasingly shape maritime operations, understanding why an AI system makes a decision becomes as crucial as what it decides. In complex and dynamic maritime environments, trust in AI depends not only on…

Artificial Intelligence · Computer Science 2025-09-19 Doreen Jirak , Pieter Maes , Armeen Saroukanoff , Dirk van Rooy

As AI is increasingly being adopted into application solutions, the challenge of supporting interaction with humans is becoming more apparent. Partly this is to support integrated working styles, in which humans and intelligent systems…

Artificial Intelligence · Computer Science 2017-10-02 Maria Fox , Derek Long , Daniele Magazzeni

Building trustworthy AI systems for mental health support is a shared priority across stakeholders from multiple disciplines. However, "trustworthy" remains loosely defined and inconsistently operationalized. AI research often focuses on…

Computation and Language · Computer Science 2026-04-23 Xin Sun , Yue Su , Yifan Mo , Qingyu Meng , Yuxuan Li , Saku Sugawara , Mengyuan Zhang , Charlotte Gerritsen , Sander L. Koole , Koen Hindriks , Jiahuan Pei