Related papers: Users are the North Star for AI Transparency
AI systems have seen significant adoption in various domains. At the same time, further adoption in some domains is hindered by inability to fully trust an AI system that it will not harm a human. Besides the concerns for fairness, privacy,…
Knowing more about the data used to build AI systems is critical for allowing different stakeholders to play their part in ensuring responsible and appropriate deployment and use. Meanwhile, a 2023 report shows that data transparency lags…
This study critically examines the commonly held assumption that explicability in artificial intelligence (AI) systems inherently boosts user trust. Utilizing a meta-analytical approach, we conducted a comprehensive examination of the…
As conversational AI systems become more realistic and widely deployed, users are increasingly uncertain about whether they are interacting with a human or an AI system. When AI identity is unclear, users may unwittingly share sensitive…
Motivated by mitigating potentially harmful impacts of technologies, the AI community has formulated and accepted mathematical definitions for certain pillars of accountability: e.g. privacy, fairness, and model transparency. Yet, we argue…
The notion that algorithmic systems should be "transparent" and "explainable" is common in the many statements of consensus principles developed by governments, companies, and advocacy organizations. But what exactly do policy and legal…
To benefit from AI advances, users and operators of AI systems must have reason to trust it. Trust arises from multiple interactions, where predictable and desirable behavior is reinforced over time. Providing the system's users with some…
Algorithmic fairness for artificial intelligence has become increasingly relevant as these systems become more pervasive in society. One realm of AI, recommender systems, presents unique challenges for fairness due to trade offs between…
As AI systems become increasingly embedded in organizational workflows and consumer applications, ethical principles such as fairness, transparency, and robustness have been widely endorsed in policy and industry guidelines. However, there…
Efforts to promote fairness, accountability, and transparency are assumed to be critical in fostering Trust in AI (TAI), but extant literature is frustratingly vague regarding this 'trust'. The lack of exposition on trust itself suggests…
In recent years, Artificial Intelligence technology has excelled in various applications across all domains and fields. However, the various algorithms in neural networks make it difficult to understand the reasons behind decisions. For…
Despite the widespread use of artificial intelligence (AI), designing user experiences (UX) for AI-powered systems remains challenging. UX designers face hurdles understanding AI technologies, such as pre-trained language models, as design…
Data transparency has emerged as a rallying cry for addressing concerns about AI: data quality, privacy, and copyright chief among them. Yet while these calls are crucial for accountability, current transparency policies often fall short of…
Assessing fairness in artificial intelligence (AI) typically involves AI experts who select protected features, fairness metrics, and set fairness thresholds to assess outcome fairness. However, little is known about how stakeholders,…
Numerous AI ethics checklists and frameworks have been proposed focusing on different dimensions of ethical AI such as fairness, explainability, and safety. Yet, no such work has been done on developing transparent AI systems for real-world…
The opaque nature of many intelligent systems violates established usability principles and thus presents a challenge for human-computer interaction. Research in the field therefore highlights the need for transparency, scrutability,…
Artificial Intelligence based systems increasingly use personalization to provide users with relevant content, products, and solutions. Personalization is intended to support users and address their respective needs and preferences.…
Artificial Intelligence (AI) provides many opportunities to improve private and public life. Discovering patterns and structures in large troves of data in an automated manner is a core component of data science, and currently drives…
Artificial intelligence (AI) technologies (re-)shape modern life, driving innovation in a wide range of sectors. However, some AI systems have yielded unexpected or undesirable outcomes or have been used in questionable manners. As a…
Artificial Intelligence (AI) systems are frequently employed in online services to provide personalized experiences to users based on large collections of data. However, AI systems can be designed in different ways, with black-box AI…