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Designing public spaces requires balancing the interests of diverse stakeholders within a constrained physical and institutional space. Designers usually approach these problems through participatory methods but struggle to incorporate…

Human-Computer Interaction · Computer Science 2025-01-24 Jose A. Guridi , Angel Hsing-Chi Hwang , Duarte Santo , Maria Goula , Cristobal Cheyre , Lee Humphreys , Marco Rangel

This study explores how graduate students in an urban planning program transitioned from passive users of generative AI to active creators of custom GPT-based knowledge tools. Drawing on Self-Determination Theory (SDT), which emphasizes the…

Computers and Society · Computer Science 2025-10-23 Qian Huang , Nachamma Sockalingam , Thijs Willems , King Wang Poon

Research on human-AI collaboration often prioritizes objective performance. However, understanding human subjective preferences is essential to improving human-AI complementarity and human experiences. We investigate human preferences for…

Human-Computer Interaction · Computer Science 2025-03-10 Chase McDonald , Cleotilde Gonzalez

Queer people are often discussed as targets of bias, harm, or discrimination in research on generative AI. However, the specific ways that queer people engage with generative AI, and thus possible uses that support queer people, have yet to…

Human-Computer Interaction · Computer Science 2025-05-06 Jordan Taylor , Joel Mire , Franchesca Spektor , Alicia DeVrio , Maarten Sap , Haiyi Zhu , Sarah Fox

Design optimizations in human-AI collaboration often focus on cognitive aspects like attention and task load. Drawing on work design literature, we propose that effective human-AI collaboration requires broader consideration of human needs…

Human-Computer Interaction · Computer Science 2024-10-11 Cedric Faas , Richard Bergs , Sarah Sterz , Markus Langer , Anna Maria Feit

Conversational human-AI interaction (CHAI) have recently driven mainstream adoption of AI. However, CHAI poses two key challenges for designers and researchers: users frequently have ambiguous goals and an incomplete understanding of AI…

Human-Computer Interaction · Computer Science 2025-01-31 Arthur Caetano , Kavya Verma , Atieh Taheri , Radha Kumaran , Zichen Chen , Jiaao Chen , Tobias Höllerer , Misha Sra

Decision support tools enable improved decision-making for challenging decision problems by empowering stakeholders to process, analyze, visualize, and otherwise make sense of a variety of key factors. Their intentional design is a critical…

Computers and Society · Computer Science 2021-11-12 Narges Ahani , Andrew C. Trapp

AI is not only a neutral tool in team settings; it influence the social and cognitive fabric of collaboration. Across two randomized experiments, we demonstrate that AI exposure produces causal spillover into human-human interaction --…

Human-Computer Interaction · Computer Science 2026-03-24 Christoph Riedl , Saiph Savage , Josie Zvelebilova

The significance and abundance of data are increasing due to the growing digital data generated from social media, sensors, scholarly literature, patents, different forms of documents published online, databases, product manuals, etc.…

Machine Learning · Computer Science 2022-05-23 Workneh Yilma Ayele

As generative AI tools like ChatGPT become integral to everyday writing, critical questions arise about how to preserve writers' sense of agency and ownership when using these tools. Yet, a systematic understanding of how AI assistance…

Human-Computer Interaction · Computer Science 2025-08-19 Mohi Reza , Jeb Thomas-Mitchell , Peter Dushniku , Nathan Laundry , Joseph Jay Williams , Anastasia Kuzminykh

Qualitative inductive methods are widely used in CSCW and HCI research for their ability to generatively discover deep and contextualized insights, but these inherently manual and human-resource-intensive processes are often infeasible for…

Human-Computer Interaction · Computer Science 2021-02-09 Jialun Aaron Jiang , Kandrea Wade , Casey Fiesler , Jed R. Brubaker

Conversational AI companions have grown prominent in public discourse, yet scholarly understanding of user experiences remains limited, with existing research organized around evaluative poles of harm and benefit rather than examining what…

Human-Computer Interaction · Computer Science 2026-04-09 Dayeon Eom , Julianne Renner , Sedona Chinn

An innovation ecosystem is a multi-stakeholder environment, where different stakeholders interact to solve complex socio-technical challenges. We explored how stakeholders use digital tools, human resources, and their combination to gather…

Computers and Society · Computer Science 2023-07-11 Shruti Misra , Denise Wilson

The rapid proliferation of AI-generated image tools is transforming the art and design fields, challenging traditional notions of creativity and impacting both professional and non-professional users. For the purposes of this paper, we…

Human-Computer Interaction · Computer Science 2024-06-18 Yuying Tang , Ningning Zhang , Mariana Ciancia , Zhigang Wang

Two general routes have been followed to develop artificial agents that are sensitive to human values---a top-down approach to encode values into the agents, and a bottom-up approach to learn from human actions, whether from real-world…

Human-Computer Interaction · Computer Science 2019-12-17 Q. Vera Liao , Michael Muller

The integration of Artificial Intelligence (AI) systems into technologies used by young digital citizens raises significant privacy concerns. This study investigates these concerns through a comparative analysis of stakeholder perspectives.…

Computers and Society · Computer Science 2025-03-18 Molly Campbell , Ankur Barthwal , Sandhya Joshi , Austin Shouli , Ajay Kumar Shrestha

Co-design is an effective method for designing software, but implementing it within the clinical setting comes with a set of unique challenges. This makes recruitment and engagement of participants difficult, which has been demonstrated in…

Human-Computer Interaction · Computer Science 2023-09-01 Marceli Wac , Raul Santos-Rodriguez , Chris McWilliams , Christopher Bourdeaux

Many recent technological advances (e.g. ChatGPT and search engines) are possible only because of massive amounts of user-generated data produced through user interactions with computing systems or scraped from the web (e.g. behavior logs,…

Computers and Society · Computer Science 2023-05-23 Hanlin Li , Nicholas Vincent , Stevie Chancellor , Brent Hecht

This chapter introduces the concept of Collective Intelligence for Deliberative Democracy (CI4DD). We propose that the use of computational tools, specifically artificial intelligence to advance deliberative democracy, is an instantiation…

Computers and Society · Computer Science 2026-03-18 Anna De Liddo , Lucas Anastasiou , Simon Buckingham Shum

In the early stages of the design process, designers explore opportunities by discovering unmet needs and developing innovative concepts as potential solutions. From a human-centered design perspective, designers must develop empathy with…

Human-Computer Interaction · Computer Science 2023-05-16 Qihao Zhu , Jianxi Luo