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Lack of external knowledge makes empathetic dialogue systems difficult to perceive implicit emotions and learn emotional interactions from limited dialogue history. To address the above problems, we propose to leverage external knowledge,…
Conversational Machine Reading (CMR) aims at answering questions in a complicated manner. Machine needs to answer questions through interactions with users based on given rule document, user scenario and dialogue history, and ask questions…
This paper tackles the task of emotion-cause pair extraction in the unsupervised domain adaptation setting. The problem is challenging as the distributions of the events causing emotions in target domains are dramatically different than…
This paper introduces AFEC, an automatically curated knowledge graph based on people's day-to-day casual conversations. The knowledge captured in this graph bears potential for conversational systems to understand how people offer…
This paper presents an emotion-regularized conditional variational autoencoder (Emo-CVAE) model for generating emotional conversation responses. In conventional CVAE-based emotional response generation, emotion labels are simply used as…
Recognizing emotions in conversations is a challenging task due to the presence of contextual dependencies governed by self- and inter-personal influences. Recent approaches have focused on modeling these dependencies primarily via…
Emotion recognition in conversation (ERC) aims to analyze the speaker's state and identify their emotion in the conversation. Recent works in ERC focus on context modeling but ignore the representation of contextual emotional tendency. In…
Prevalent theories in cognitive science propose that humans understand and represent the knowledge of the world through causal relationships. In making sense of the world, we build causal models in our mind to encode cause-effect relations…
Transformers rely on both content-based and position-based addressing mechanisms to make predictions, but existing positional encoding techniques often diminish the effectiveness of position-based addressing. Many current methods enforce…
Different from the emotion recognition in individual utterances, we propose a multimodal learning framework using relation and dependencies among the utterances for conversational emotion analysis. The attention mechanism is applied to the…
Online conversations are particularly susceptible to derailment, which can manifest itself in the form of toxic communication patterns including disrespectful comments and abuse. Forecasting conversation derailment predicts signs of…
Despite strong recent progress in Emotion Recognition in Conversation (ERC), two gaps remain: we lack clear understanding of which modeling choices materially affect performance, and we have limited linguistic analysis linking recognition…
Current speech-language models (SLMs) typically use a cascade of speech encoder and large language model, treating speech understanding as a single black box. They analyze the content of speech well but reason weakly about other aspects,…
Existing emotion-aware conversational models usually focus on controlling the response contents to align with a specific emotion class, whereas empathy is the ability to understand and concern the feelings and experience of others. Hence,…
Humans convey emotions through daily dialogues, making emotion understanding a crucial step of affective intelligence. To understand emotions in dialogues, machines are asked to recognize the emotion for an utterance (Emotion Recognition in…
Interpreting the inner function of neural networks is crucial for the trustworthy development and deployment of these black-box models. Prior interpretability methods focus on correlation-based measures to attribute model decisions to…
Human communication includes information, opinions, and reactions. Reactions are often captured by the affective-messages in written as well as verbal communications. While there has been work in affect modeling and to some extent affective…
Causal reasoning is a cornerstone of how humans interpret the world. To model and reason about causality, causal graphs offer a concise yet effective solution. Given the impressive advancements in language models, a crucial question arises:…
The study of causal relationships between emotions and causes in texts has recently received much attention. Most works focus on extracting causally related clauses from documents. However, none of these works has considered that the causal…
Many studies on dialog emotion analysis focus on utterance-level emotion only. These models hence are not optimized for dialog-level emotion detection, i.e. to predict the emotion category of a dialog as a whole. More importantly, these…