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We consider a new perspective on dialog state tracking (DST), the task of estimating a user's goal through the course of a dialog. By formulating DST as a semantic parsing task over hierarchical representations, we can incorporate semantic…

Task-oriented dialogue systems are either modularized with separate dialogue state tracking (DST) and management steps or end-to-end trainable. In either case, the knowledge base (KB) plays an essential role in fulfilling user requests.…

Computation and Language · Computer Science 2020-09-30 Andrea Madotto , Samuel Cahyawijaya , Genta Indra Winata , Yan Xu , Zihan Liu , Zhaojiang Lin , Pascale Fung

Comprehending a dialogue requires a model to capture diverse kinds of key information in the utterances, which are either scattered around or implicitly implied in different turns of conversations. Therefore, dialogue comprehension requires…

Computation and Language · Computer Science 2022-03-22 Chao Zhao , Wenlin Yao , Dian Yu , Kaiqiang Song , Dong Yu , Jianshu Chen

Dialogue state tracking (DST) is an important step in dialogue management to keep track of users' beliefs. Existing works fine-tune all language model (LM) parameters to tackle the DST task, which requires significant data and computing…

Computation and Language · Computer Science 2023-05-31 Mingyu Derek Ma , Jiun-Yu Kao , Shuyang Gao , Arpit Gupta , Di Jin , Tagyoung Chung , Nanyun Peng

Generalising dialogue state tracking (DST) to new data is especially challenging due to the strong reliance on abundant and fine-grained supervision during training. Sample sparsity, distributional shift and the occurrence of new concepts…

Computation and Language · Computer Science 2022-08-10 Michael Heck , Nurul Lubis , Carel van Niekerk , Shutong Feng , Christian Geishauser , Hsien-Chin Lin , Milica Gašić

The challenge of defining a slot schema to represent the state of a task-oriented dialogue system is addressed by Slot Schema Induction (SSI), which aims to automatically induce slots from unlabeled dialogue data. Whereas previous…

Computation and Language · Computer Science 2024-08-06 James D. Finch , Boxin Zhao , Jinho D. Choi

Within Dialogue Modeling research in AI and NLP, considerable attention has been spent on ``dialogue state tracking'' (DST), which is the ability to update the representations of the speaker's needs at each turn in the dialogue by taking…

Task-oriented dialogue systems use four connected modules, namely, Natural Language Understanding (NLU), a Dialogue State Tracking (DST), Dialogue Policy (DP) and Natural Language Generation (NLG). A research challenge is to learn each…

Computation and Language · Computer Science 2020-08-21 Andrea Madotto , Zihan Liu , Zhaojiang Lin , Pascale Fung

Dialogue state modules are a useful component in a task-oriented dialogue system. Traditional methods find dialogue states by manually labeling training corpora, upon which neural models are trained. However, the labeling process can be…

Computation and Language · Computer Science 2020-08-14 Qingkai Min , Libo Qin , Zhiyang Teng , Xiao Liu , Yue Zhang

Task-oriented dialogue systems have made unprecedented progress with multiple state-of-the-art (SOTA) models underpinned by a number of publicly available MultiWOZ datasets. Dialogue state annotations are error-prone, leading to sub-optimal…

Computation and Language · Computer Science 2021-06-15 Ting Han , Ximing Liu , Ryuichi Takanobu , Yixin Lian , Chongxuan Huang , Dazhen Wan , Wei Peng , Minlie Huang

We propose NeuralWOZ, a novel dialogue collection framework that uses model-based dialogue simulation. NeuralWOZ has two pipelined models, Collector and Labeler. Collector generates dialogues from (1) user's goal instructions, which are the…

Computation and Language · Computer Science 2021-06-01 Sungdong Kim , Minsuk Chang , Sang-Woo Lee

Traditional dialogue state tracking approaches heavily rely on extensive training data and handcrafted features, limiting their scalability and adaptability to new domains. In this paper, we propose a novel method that leverages inference…

Computation and Language · Computer Science 2024-09-11 Jihyun Lee , Gary Geunbae Lee

We study non-collaborative dialogs, where two agents have a conflict of interest but must strategically communicate to reach an agreement (e.g., negotiation). This setting poses new challenges for modeling dialog history because the…

Computation and Language · Computer Science 2019-10-01 Yiheng Zhou , Yulia Tsvetkov , Alan W Black , Zhou Yu

In Task-Oriented Dialogue (TOD) systems, correctly updating the system's understanding of the user's requests (\textit{a.k.a} dialogue state tracking) is key to a smooth interaction. Traditionally, TOD systems perform this update in three…

Computation and Language · Computer Science 2024-07-02 Lucas Druart , Valentin Vielzeuf , Yannick Estève

A key component of modern conversational systems is the Dialogue State Tracker (or DST), which models a user's goals and needs. Toward building more robust and reliable DSTs, we introduce a prompt-based learning approach to automatically…

Computation and Language · Computer Science 2023-06-08 Xiangjue Dong , Yun He , Ziwei Zhu , James Caverlee

In Task-Oriented Dialogue (TOD) systems, correctly updating the system's understanding of the user's needs is key to a smooth interaction. Traditionally TOD systems are composed of several modules that interact with one another. While each…

Computation and Language · Computer Science 2023-11-21 Lucas Druart , Léo Jacqmin , Benoît Favre , Lina Maria Rojas-Barahona , Valentin Vielzeuf

The goal of building intelligent dialogue systems has largely been separately pursued under two paradigms: task-oriented dialogue (TOD) systems, which perform goal-oriented functions, and open-domain dialogue (ODD) systems, which focus on…

Computation and Language · Computer Science 2022-04-06 Tom Young , Frank Xing , Vlad Pandelea , Jinjie Ni , Erik Cambria

Dialogue state tracking models play an important role in a task-oriented dialogue system. However, most of them model the slot types conditionally independently given the input. We discover that it may cause the model to be confused by slot…

Computation and Language · Computer Science 2021-11-16 Ting-Rui Chiang , Yi-Ting Yeh

In task-oriented dialogue systems, recent dialogue state tracking methods tend to perform one-pass generation of the dialogue state based on the previous dialogue state. The mistakes of these models made at the current turn are prone to be…

Computation and Language · Computer Science 2021-11-01 Xin Tian , Liankai Huang , Yingzhan Lin , Siqi Bao , Huang He , Yunyi Yang , Hua Wu , Fan Wang , Shuqi Sun

One of the difficulties in training dialogue systems is the lack of training data. We explore the possibility of creating dialogue data through the interaction between a dialogue system and a user simulator. Our goal is to develop a…

Computation and Language · Computer Science 2021-07-27 Bo-Hsiang Tseng , Yinpei Dai , Florian Kreyssig , Bill Byrne