Related papers: Choice Fusion as Knowledge for Zero-Shot Dialogue …
Dialogue state tracking (DST) is evaluated by exact matching methods, which rely on large amounts of labeled data and ignore semantic consistency, leading to over-evaluation. Currently, leveraging large language models (LLM) in evaluating…
This paper introduces one of our group's work on the Dialog System Technology Challenges 8 (DSTC8), the SPPD system for Schema Guided dialogue state tracking challenge. This challenge, named as Track 4 in DSTC8, provides a brand new and…
Recently, data-driven task-oriented dialogue systems have achieved promising performance in English. However, developing dialogue systems that support low-resource languages remains a long-standing challenge due to the absence of…
Dialog state tracking is used to estimate the current belief state of a dialog given all the preceding conversation. Machine reading comprehension, on the other hand, focuses on building systems that read passages of text and answer…
Learning with minimal data is one of the key challenges in the development of practical, production-ready goal-oriented dialogue systems. In a real-world enterprise setting where dialogue systems are developed rapidly and are expected to…
Goal-oriented dialogue systems typically rely on components specifically developed for a single task or domain. This limits such systems in two different ways: If there is an update in the task domain, the dialogue system usually needs to…
Dialogue state tracking is an essential part of goal-oriented dialogue systems, while most of these state tracking models often fail to handle unseen services. In this paper, we propose SGD-QA, a simple and extensible model for…
Dialogue State Tracking (DST) is designed to monitor the evolving dialogue state in the conversations and plays a pivotal role in developing task-oriented dialogue systems. However, obtaining the annotated data for the DST task is usually a…
In dialogue systems, a dialogue state tracker aims to accurately find a compact representation of the current dialogue status, based on the entire dialogue history. While previous approaches often define dialogue states as a combination of…
This paper gives an overview of the Schema-Guided Dialogue State Tracking task of the 8th Dialogue System Technology Challenge. The goal of this task is to develop dialogue state tracking models suitable for large-scale virtual assistants,…
Dialogue state tracking (DST) is a crucial module in dialogue management. It is usually cast as a supervised training problem, which is not convenient for on-line optimization. In this paper, a novel companion teaching based deep…
Tracking dialogue states to better interpret user goals and feed downstream policy learning is a bottleneck in dialogue management. Common practice has been to treat it as a problem of classifying dialogue content into a set of pre-defined…
This paper introduces zero-shot dialog generation (ZSDG), as a step towards neural dialog systems that can instantly generalize to new situations with minimal data. ZSDG enables an end-to-end generative dialog system to generalize to a new…
Task-oriented dialog systems empower users to accomplish their goals by facilitating intuitive and expressive natural language interactions. State-of-the-art approaches in task-oriented dialog systems formulate the problem as a conditional…
Recent studies have shown remarkable success in end-to-end task-oriented dialog system. However, most neural models rely on large training data, which are only available for a certain number of task domains, such as navigation and…
Existing approaches to dialogue state tracking rely on pre-defined ontologies consisting of a set of all possible slot types and values. Though such approaches exhibit promising performance on single-domain benchmarks, they suffer from…
We investigate the problem of multi-domain Dialogue State Tracking (DST) with open vocabulary, which aims to extract the state from the dialogue. Existing approaches usually concatenate previous dialogue state with dialogue history as the…
Zero-shot slot filling is a well-established subtask of Natural Language Understanding (NLU). However, most existing methods primarily focus on single-turn text data, overlooking the unique complexities of conversational dialogue.…
Large language models (LLMs) are increasingly prevalent in conversational systems due to their advanced understanding and generative capabilities in general contexts. However, their effectiveness in task-oriented dialogues (TOD), which…
Prompt-based methods with large pre-trained language models (PLMs) have shown impressive unaided performance across many NLP tasks. These models improve even further with the addition of a few labeled in-context exemplars to guide output…