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Current general-purpose large language models (LLMs) commonly exhibit knowledge hallucination and insufficient domain-specific adaptability in domain-specific tasks, limiting their effectiveness in specialized question answering scenarios.…

Information Retrieval · Computer Science 2025-09-16 Mengzheng Yang , Yanfei Ren , David Osei Opoku , Ruochang Li , Peng Ren , Chunxiao Xing

The Adobe Experience Platform AI Assistant is a conversational tool that enables organizations to interact seamlessly with proprietary enterprise data through a chatbot. However, due to access restrictions, Large Language Models (LLMs)…

Information Retrieval · Computer Science 2025-02-24 Manisha Mukherjee , Sungchul Kim , Xiang Chen , Dan Luo , Tong Yu , Tung Mai

Large Language Models (LLMs) are adept at generating responses based on information within their context. While this ability is useful for interacting with structured data like code files, another popular method, Retrieval-Augmented…

Computation and Language · Computer Science 2025-10-22 Mihir Gupte , Paolo Giusto , Ramesh S

Graph Retrieval-Augmented Generation (GRAG or Graph RAG) architectures aim to enhance language understanding and generation by leveraging external knowledge. However, effectively capturing and integrating the rich semantic information…

Computation and Language · Computer Science 2025-01-29 Karishma Thakrar

Knowledge retrieval is one of the major challenges in building a knowledge-grounded dialogue system. A common method is to use a neural retriever with a distributed approximate nearest-neighbor database to quickly find the relevant…

Information Retrieval · Computer Science 2024-05-09 Nhat Tran , Diane Litman

In this paper, we investigate the use of large language models (LLMs) like ChatGPT for document-grounded response generation in the context of information-seeking dialogues. For evaluation, we use the MultiDoc2Dial corpus of task-oriented…

Computation and Language · Computer Science 2023-09-22 Norbert Braunschweiler , Rama Doddipatla , Simon Keizer , Svetlana Stoyanchev

The knowledge-grounded dialogue task aims to generate responses that convey information from given knowledge documents. However, it is a challenge for the current sequence-based model to acquire knowledge from complex documents and…

Computation and Language · Computer Science 2024-05-17 Yizhe Yang , Heyan Huang , Yang Gao , Jiawei Li and

Large language models with retrieval-augmented generation encounter a pivotal challenge in intricate retrieval tasks, e.g., multi-hop question answering, which requires the model to navigate across multiple documents and generate…

Information Retrieval · Computer Science 2025-05-06 Weijie Chen , Ting Bai , Jinbo Su , Jian Luan , Wei Liu , Chuan Shi

Collecting data for training dialog systems can be extremely expensive due to the involvement of human participants and need for extensive annotation. Especially in document-grounded dialog systems, human experts need to carefully read the…

Computation and Language · Computer Science 2021-12-16 Qingyang Wu , Song Feng , Derek Chen , Sachindra Joshi , Luis A. Lastras , Zhou Yu

Medical question answering (QA) requires extensive access to domain-specific knowledge. A promising direction is to enhance large language models (LLMs) with external knowledge retrieved from medical corpora or parametric knowledge stored…

Computation and Language · Computer Science 2025-10-22 Lei Li , Xiao Zhou , Yingying Zhang , Xian Wu

Despite the remarkable performance of large-scale generative models in open-domain conversation, they are known to be less practical for building real-time conversation systems due to high latency. On the other hand, retrieval models could…

Computation and Language · Computer Science 2021-09-01 Beomsu Kim , Seokjun Seo , Seungju Han , Enkhbayar Erdenee , Buru Chang

Dense passage retrieval (DPR) is the first step in the retrieval augmented generation (RAG) paradigm for improving the performance of large language models (LLM). DPR fine-tunes pre-trained networks to enhance the alignment of the…

Computation and Language · Computer Science 2024-10-07 Benjamin Reichman , Larry Heck

Knowledge models are fundamental to dialogue systems for enabling conversational interactions, which require handling domain-specific knowledge. Ensuring effective communication in information-providing conversations entails aligning user…

Computation and Language · Computer Science 2024-08-13 Phillip Schneider , Nektarios Machner , Kristiina Jokinen , Florian Matthes

Developing an efficient retriever to retrieve knowledge from a large-scale knowledge base (KB) is critical for task-oriented dialogue systems to effectively handle localized and specialized tasks. However, widely used generative models such…

Computation and Language · Computer Science 2023-10-23 Weizhou Shen , Yingqi Gao , Canbin Huang , Fanqi Wan , Xiaojun Quan , Wei Bi

Retrieval-augmented generation (RAG) has gained wide attention as the key component to improve generative models with external knowledge augmentation from information retrieval. It has shown great prominence in enhancing the functionality…

Information Retrieval · Computer Science 2024-11-06 Zihan Wang , Xuri Ge , Joemon M. Jose , Haitao Yu , Weizhi Ma , Zhaochun Ren , Xin Xin

With the rapid development of Large Language Models (LLMs), Retrieval-Augmented Generation (RAG) has become a predominant method in the field of professional knowledge-based question answering. Presently, major foundation model companies…

Artificial Intelligence · Computer Science 2024-01-24 Demiao Lin

Retrieval-Augmented Generation (RAG) has emerged as a widely adopted approach for knowledge injection during large language model (LLM) inference in recent years. However, due to their limited ability to exploit fine-grained inter-document…

Computation and Language · Computer Science 2025-09-09 Weitao Li , Kaiming Liu , Xiangyu Zhang , Xuanyu Lei , Weizhi Ma , Yang Liu

Retrieval Augmented Generation (RAG) is a technique used to augment Large Language Models (LLMs) with contextually relevant, time-critical, or domain-specific information without altering the underlying model parameters. However,…

Information Retrieval · Computer Science 2024-08-20 Laurent Mombaerts , Terry Ding , Adi Banerjee , Florian Felice , Jonathan Taws , Tarik Borogovac

We present a document-grounded matching network (DGMN) for response selection that can power a knowledge-aware retrieval-based chatbot system. The challenges of building such a model lie in how to ground conversation contexts with…

Computation and Language · Computer Science 2019-06-12 Xueliang Zhao , Chongyang Tao , Wei Wu , Can Xu , Dongyan Zhao , Rui Yan

Retrieval-augmented generation (RAG) enables large language models (LLMs) to dynamically access external information, which is powerful for answering questions over previously unseen documents. Nonetheless, they struggle with high-level…

Artificial Intelligence · Computer Science 2026-04-21 Chi-Hsiang Hsiao , Yi-Cheng Wang , Tzung-Sheng Lin , Yi-Ren Yeh , Chu-Song Chen