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Neural network-based Open-ended conversational agents automatically generate responses based on predictive models learned from a large number of pairs of utterances. The generated responses are typically acceptable as a sentence but are…

Computation and Language · Computer Science 2019-05-16 Chenyang Huang , Osmar R. Zaïane

Human behavior refers to the way humans act and interact. Understanding human behavior is a cornerstone of observational practice, especially in psychotherapy. An important cue of behavior analysis is the dynamical changes of emotions…

Machine Learning · Computer Science 2019-10-10 Haoqi Li , Brian Baucom , Panayiotis Georgiou

Large language models have improved dialogue systems, but often process conversational turns in isolation, overlooking the event structures that guide natural interactions. Hence we introduce EventWeave, a framework that explicitly models…

Computation and Language · Computer Science 2026-04-10 Zhengyi Zhao , Shubo Zhang , Yiming Du , Bin Liang , Baojun Wang , Zhongyang Li , Binyang Li , Kam-Fai Wong

Multimodal empathetic response generation (MERG) aims to generate emotionally engaging and empathetic responses based on users' multimodal contexts. Existing approaches usually rely on an implicit one-pass generation paradigm from…

Computer Vision and Pattern Recognition · Computer Science 2026-04-22 Liping Wang , Cheng Ye , Weidong Chen , Peipei Song , Bo Hu , Zhendong Mao

Empathetic dialogue requires not only recognizing a user's emotional state but also making strategy-aware, context-sensitive decisions throughout response generation. However, the lack of a comprehensive empathy strategy framework, explicit…

Computation and Language · Computer Science 2026-04-21 Hongru Ji , Yuyin Fan , Meng Zhao , Xianghua Li , Lianwei Wu , Chao Gao

The term emotion analysis in text subsumes various natural language processing tasks which have in common the goal to enable computers to understand emotions. Most popular is emotion classification in which one or multiple emotions are…

Computation and Language · Computer Science 2023-10-13 Roman Klinger

Empathy and emotion prediction are key components in the development of effective and empathetic agents, amongst several other applications. The WASSA shared task on empathy and emotion prediction in interactions presents an opportunity to…

Computation and Language · Computer Science 2024-07-08 Patrícia Pereira , Helena Moniz , Joao Paulo Carvalho

In this paper, we introduce EmpBot: an end-to-end empathetic chatbot. Empathetic conversational agents should not only understand what is being discussed, but also acknowledge the implied feelings of the conversation partner and respond…

Computation and Language · Computer Science 2021-11-02 Emmanouil Zaranis , Georgios Paraskevopoulos , Athanasios Katsamanis , Alexandros Potamianos

The conversational search paradigm introduces a step change over the traditional search paradigm by allowing users to interact with search agents in a multi-turn and natural fashion. The conversation flows naturally and is usually centered…

Computation and Language · Computer Science 2021-04-15 Mariana Leite , Rafael Ferreira , David Semedo , João Magalhães

Human language is colored by a broad range of topics, but existing text analysis tools only focus on a small number of them. We present Empath, a tool that can generate and validate new lexical categories on demand from a small set of seed…

Computation and Language · Computer Science 2016-02-24 Ethan Fast , Binbin Chen , Michael Bernstein

The first objective of this paper are to introduce a strong theoretical concept as a proposed model that visualizes the process of realizing empathy, based on the ample analysis of the collected work in the survey. Secondly, the intended…

Computers and Society · Computer Science 2020-09-04 Marialejandra Garcia Corretjer , David Miralles , Raquel Ros

We study open domain dialogue generation with dialogue acts designed to explain how people engage in social chat. To imitate human behavior, we propose managing the flow of human-machine interactions with the dialogue acts as policies. The…

Computation and Language · Computer Science 2018-07-23 Can Xu , Wei Wu , Yu Wu

Emotions play a central role in human communication, shaping trust, engagement, and social interaction. As artificial intelligence systems powered by large language models become increasingly integrated into everyday life, enabling them to…

Audio and Speech Processing · Electrical Eng. & Systems 2026-03-11 Soumya Dutta

Understanding emotions and responding accordingly is one of the biggest challenges of dialog systems. This paper presents EmpTransfo, a multi-head Transformer architecture for creating an empathetic dialog system. EmpTransfo utilizes…

Computation and Language · Computer Science 2020-03-09 Rohola Zandie , Mohammad H. Mahoor

A central challenge in affective computing is determining appropriate empathy levels for different interaction contexts. Prior work has characterized two poles: task-focused interactions, where empathy demand is near zero, and emotional…

Human-Computer Interaction · Computer Science 2026-05-29 Tao Wang , Chi-Ching Juan

In recent years, extensive research has emerged in affective computing on topics like automatic emotion recognition and determining the signals that characterize individual emotions. Much less studied, however, is expressiveness, or the…

Computer Vision and Pattern Recognition · Computer Science 2019-12-11 Victoria Lin , Jeffrey M. Girard , Louis-Philippe Morency

In dialogue systems, utterances with similar semantics may have distinctive emotions under different contexts. Therefore, modeling long-range contextual emotional relationships with speaker dependency plays a crucial part in dialogue…

Computation and Language · Computer Science 2022-01-25 Shimin Li , Hang Yan , Xipeng Qiu

Understanding emotions is fundamental to human interaction and experience. Humans easily infer emotions from situations or facial expressions, situations from emotions, and do a variety of other affective cognition. How adept is modern AI…

Computation and Language · Computer Science 2026-02-18 Kanishk Gandhi , Zoe Lynch , Jan-Philipp Fränken , Kayla Patterson , Sharon Wambu , Tobias Gerstenberg , Desmond C. Ong , Noah D. Goodman

Explainable AI (XAI) research has traditionally focused on rational users, aiming to improve understanding and reduce cognitive biases. However, emotional factors play a critical role in how explanations are perceived and processed. Prior…

Human-Computer Interaction · Computer Science 2025-05-22 Christian Schütze , Birte Richter , Britta Wrede

A social interaction is a social exchange between two or more individuals,where individuals modify and adjust their behaviors in response to their interaction partners. Our social interactions are one of most fundamental aspects of our…

Computer Vision and Pattern Recognition · Computer Science 2018-02-01 Behnaz Nojavanasghari , Yuchi Huang , Saad Khan