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Task-oriented dialogue (TOD) systems aim to efficiently handle task-oriented conversations, including information collection. How to utilize TOD accurately, efficiently and effectively for information collection has always been a critical…

Artificial Intelligence · Computer Science 2024-10-15 Ming Zhang , Caishuang Huang , Yilong Wu , Shichun Liu , Huiyuan Zheng , Yurui Dong , Yujiong Shen , Shihan Dou , Jun Zhao , Junjie Ye , Qi Zhang , Tao Gui , Xuanjing Huang

Task-oriented dialogue systems have been plagued by the difficulties of obtaining large-scale and high-quality annotated conversations. Furthermore, most of the publicly available datasets only include written conversations, which are…

Computation and Language · Computer Science 2021-12-24 Xin Tian , Xinxian Huang , Dongfeng He , Yingzhan Lin , Siqi Bao , Huang He , Liankai Huang , Qiang Ju , Xiyuan Zhang , Jian Xie , Shuqi Sun , Fan Wang , Hua Wu , Haifeng Wang

Robot-moderated group discussions have the potential to facilitate engaging and productive interactions among human participants. Previous work on topic management in conversational agents has predominantly focused on human engagement and…

Robotics · Computer Science 2025-04-04 Georgios Hadjiantonis , Sarah Gillet , Marynel Vázquez , Iolanda Leite , Fethiye Irmak Dogan

The goal of dialogue topic shift detection is to identify whether the current topic in a conversation has changed or needs to change. Previous work focused on detecting topic shifts using pre-trained models to encode the utterance, failing…

Computation and Language · Computer Science 2023-05-24 Jiangyi Lin , Yaxin Fan , Xiaomin Chu , Peifeng Li , Qiaoming Zhu

Pre-training models have been proved effective for a wide range of natural language processing tasks. Inspired by this, we propose a novel dialogue generation pre-training framework to support various kinds of conversations, including…

Computation and Language · Computer Science 2020-05-01 Siqi Bao , Huang He , Fan Wang , Hua Wu , Haifeng Wang

This study constructed a Japanese chat dataset for tuning large language models (LLMs), which consist of about 8.4 million records. Recently, LLMs have been developed and gaining popularity. However, high-performing LLMs are usually mainly…

Computation and Language · Computer Science 2023-05-23 Masanori Hirano , Masahiro Suzuki , Hiroki Sakaji

We conducted a labeling work on a spoken Japanese dataset (I-JAS) for the text classification, which contains 50 interview dialogues of two-way Japanese conversation that discuss the participants' past present and future. Each dialogue is…

Computation and Language · Computer Science 2021-03-23 Changzeng Fu

A major bottleneck for building statistical spoken dialogue systems for new domains and applications is the need for large amounts of training data. To address this problem, we adopt the multi-dimensional approach to dialogue management and…

Computation and Language · Computer Science 2022-04-15 Simon Keizer , Norbert Braunschweiler , Svetlana Stoyanchev , Rama Doddipatla

An automated metric to evaluate dialogue quality is vital for optimizing data driven dialogue management. The common approach of relying on explicit user feedback during a conversation is intrusive and sparse. Current models to estimate…

Machine Learning · Computer Science 2019-11-21 Praveen Kumar Bodigutla , Lazaros Polymenakos , Spyros Matsoukas

Scaling semantic parsing models for task-oriented dialog systems to new languages is often expensive and time-consuming due to the lack of available datasets. Available datasets suffer from several shortcomings: a) they contain few…

Computation and Language · Computer Science 2021-01-28 Haoran Li , Abhinav Arora , Shuohui Chen , Anchit Gupta , Sonal Gupta , Yashar Mehdad

Nowadays, open-domain dialogue models can generate acceptable responses according to the historical context based on the large-scale pre-trained language models. However, they generally concatenate the dialogue history directly as the model…

Computation and Language · Computer Science 2021-06-07 Zekang Li , Jinchao Zhang , Zhengcong Fei , Yang Feng , Jie Zhou

With the advances in deep learning, tremendous progress has been made with chit-chat dialogue systems and task-oriented dialogue systems. However, these two systems are often tackled separately in current methods. To achieve more natural…

Computation and Language · Computer Science 2021-10-18 Xinyan Zhao , Bin He , Yasheng Wang , Yitong Li , Fei Mi , Yajiao Liu , Xin Jiang , Qun Liu , Huanhuan Chen

Conversational agents have traditionally been developed for either task-oriented dialogue (TOD) or open-ended chitchat, with limited progress in unifying the two. Yet, real-world conversations naturally involve fluid transitions between…

Computation and Language · Computer Science 2025-11-13 Yejin Yoon , Yuri Son , Namyoung So , Minseo Kim , Minsoo Cho , Chanhee Park , Seungshin Lee , Taeuk Kim

Code-switching is a widespread practice among the world's multilingual majority, yet few benchmarks accurately reflect its complexity in everyday communication. We present PingPong, a benchmark for natural multi-party code-switching…

Beyond current conversational chatbots or task-oriented dialogue systems that have attracted increasing attention, we move forward to develop a dialogue system for automatic medical diagnosis that converses with patients to collect…

Computation and Language · Computer Science 2019-03-19 Lin Xu , Qixian Zhou , Ke Gong , Xiaodan Liang , Jianheng Tang , Liang Lin

Human conversations are complicated and building a human-like dialogue agent is an extremely challenging task. With the rapid development of deep learning techniques, data-driven models become more and more prevalent which need a huge…

Computation and Language · Computer Science 2020-03-25 Meng Chen , Ruixue Liu , Lei Shen , Shaozu Yuan , Jingyan Zhou , Youzheng Wu , Xiaodong He , Bowen Zhou

Goal-Oriented (GO) Dialogue Systems, colloquially known as goal oriented chatbots, help users achieve a predefined goal (e.g. book a movie ticket) within a closed domain. A first step is to understand the user's goal by using natural…

Computation and Language · Computer Science 2018-06-05 Vladimir Ilievski

Mainstream cross-lingual task-oriented dialogue (ToD) systems leverage the transfer learning paradigm by training a joint model for intent recognition and slot-filling in English and applying it, zero-shot, to other languages. We address a…

Computation and Language · Computer Science 2024-02-06 Ekaterina Artemova , Verena Blaschke , Barbara Plank

Task-oriented dialogue (TOD) system is designed to accomplish user-defined tasks through dialogues. The TOD system has progressed towards end-to-end modeling by leveraging pre-trained large language models. Fine-tuning the pre-trained…

Computation and Language · Computer Science 2024-11-11 Dharmendra Prajapat , Durga Toshniwal

Despite the surging demands for multilingual task-oriented dialog systems (e.g., Alexa, Google Home), there has been less research done in multilingual or cross-lingual scenarios. Hence, we propose a zero-shot adaptation of task-oriented…

Computation and Language · Computer Science 2019-11-12 Zihan Liu , Jamin Shin , Yan Xu , Genta Indra Winata , Peng Xu , Andrea Madotto , Pascale Fung