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Task-oriented conversational modeling with unstructured knowledge access, as track 1 of the 9th Dialogue System Technology Challenges (DSTC 9), requests to build a system to generate response given dialogue history and knowledge access.…

Computation and Language · Computer Science 2020-12-23 Chao-Hong Tan , Xiaoyu Yang , Zi'ou Zheng , Tianda Li , Yufei Feng , Jia-Chen Gu , Quan Liu , Dan Liu , Zhen-Hua Ling , Xiaodan Zhu

Common difficulties like the cold-start problem and a lack of sufficient information about users due to their limited interactions have been major challenges for most recommender systems (RS). To overcome these challenges and many similar…

Information Retrieval · Computer Science 2014-09-10 Khalifeh AlJadda , Mohammed Korayem , Camilo Ortiz , Chris Russell , David Bernal , Lamar Payson , Scott Brown , Trey Grainger

The interaction of conversational systems with users poses an exciting opportunity for improving them after deployment, but little evidence has been provided of its feasibility. In most applications, users are not able to provide the…

Computation and Language · Computer Science 2020-11-03 Jon Ander Campos , Kyunghyun Cho , Arantxa Otegi , Aitor Soroa , Gorka Azkune , Eneko Agirre

Open domain Question Answering (QA) systems must interact with external knowledge sources, such as web pages, to find relevant information. Information sources like Wikipedia, however, are not well structured and difficult to utilize in…

Computation and Language · Computer Science 2017-03-28 Yusuke Watanabe , Bhuwan Dhingra , Ruslan Salakhutdinov

We deal with the scenario of conversational search, where user queries are under-specified or ambiguous. This calls for a mixed-initiative setup. User-asks (queries) and system-answers, as well as system-asks (clarification questions) and…

Computation and Language · Computer Science 2022-05-24 Yosi Mass , Doron Cohen , Asaf Yehudai , David Konopnicki

Question answering systems (QA) utilizing Large Language Models (LLMs) heavily depend on the retrieval component to provide them with domain-specific information and reduce the risk of generating inaccurate responses or hallucinations.…

Computation and Language · Computer Science 2024-06-11 Ashkan Alinejad , Krtin Kumar , Ali Vahdat

Recently, open-domain dialogue systems have attracted growing attention. Most of them use the sequence-to-sequence (Seq2Seq) architecture to generate responses. However, traditional Seq2Seq-based open-domain dialogue models tend to generate…

Computation and Language · Computer Science 2020-07-06 Heng-Da Xu , Xian-Ling Mao , Zewen Chi , Jing-Jing Zhu , Fanshu Sun , Heyan Huang

Large language models augmented with task-relevant documents have demonstrated impressive performance on knowledge-intensive tasks. However, regarding how to obtain effective documents, the existing methods are mainly divided into two…

Computation and Language · Computer Science 2023-10-10 Zhangyin Feng , Xiaocheng Feng , Dezhi Zhao , Maojin Yang , Bing Qin

Compared to standard retrieval tasks, passage retrieval for conversational question answering (CQA) poses new challenges in understanding the current user question, as each question needs to be interpreted within the dialogue context.…

Computation and Language · Computer Science 2022-10-31 Zeqiu Wu , Yi Luan , Hannah Rashkin , David Reitter , Hannaneh Hajishirzi , Mari Ostendorf , Gaurav Singh Tomar

In knowledge-intensive tasks such as open-domain question answering (OpenQA), large language models (LLMs) often struggle to generate factual answers, relying solely on their internal (parametric) knowledge. To address this limitation,…

Computation and Language · Computer Science 2025-04-29 Jinming Nian , Zhiyuan Peng , Qifan Wang , Yi Fang

Medical question answering (QA) is a reasoning-intensive task that remains challenging for large language models (LLMs) due to hallucinations and outdated domain knowledge. Retrieval-Augmented Generation (RAG) provides a promising…

Computation and Language · Computer Science 2025-05-01 Xuanzhao Dong , Wenhui Zhu , Hao Wang , Xiwen Chen , Peijie Qiu , Rui Yin , Yi Su , Yalin Wang

Retrieval augmentation is critical when Language Models (LMs) exploit non-parametric knowledge related to the query through external knowledge bases before reasoning. The retrieved information is incorporated into LMs as context alongside…

Information Retrieval · Computer Science 2024-11-21 Mingzhu Wang , Yuzhe Zhang , Qihang Zhao , Junyi Yang , Hong Zhang

Retrieval question answering (ReQA) is the task of retrieving a sentence-level answer to a question from an open corpus (Ahmad et al.,2019).This paper presents MultiReQA, anew multi-domain ReQA evaluation suite com-posed of eight retrieval…

Computation and Language · Computer Science 2020-05-07 Mandy Guo , Yinfei Yang , Daniel Cer , Qinlan Shen , Noah Constant

In open-domain conversational systems, it is important but challenging to leverage background knowledge. We can use the incorporation of knowledge to make the generation of dialogue controllable, and can generate more diverse sentences that…

Artificial Intelligence · Computer Science 2021-05-06 Cheng Luo , Dayiheng Liu , Chanjuan Li , Li Lu , Jiancheng Lv

Conversational agents ("bots") are beginning to be widely used in conversational interfaces. To design a system that is capable of emulating human-like interactions, a conversational layer that can serve as a fabric for chat-like…

Artificial Intelligence · Computer Science 2016-06-23 Abhay Prakash , Chris Brockett , Puneet Agrawal

Information-seeking conversation systems are increasingly popular in real-world applications, especially for e-commerce companies. To retrieve appropriate responses for users, it is necessary to compute the matching degrees between…

Computation and Language · Computer Science 2022-11-03 Haojie Pan , Cen Chen , Chengyu Wang , Minghui Qiu , Liu Yang , Feng Ji , Jun Huang

Retrieval plays a central role in multi-hop question answering (QA), where answering complex questions requires gathering multiple pieces of evidence. We introduce an Agentic Retrieval System that leverages large language models (LLMs) in a…

Computation and Language · Computer Science 2025-10-17 Md Mahadi Hasan Nahid , Davood Rafiei

In an information-seeking conversation, a user may ask questions that are under-specified or unanswerable. An ideal agent would interact by initiating different response types according to the available knowledge sources. However, most…

Computation and Language · Computer Science 2023-06-26 Zeqiu Wu , Ryu Parish , Hao Cheng , Sewon Min , Prithviraj Ammanabrolu , Mari Ostendorf , Hannaneh Hajishirzi

In many real-world scenarios, the absence of external knowledge source like Wikipedia restricts question answering systems to rely on latent internal knowledge in limited dialogue data. In addition, humans often seek answers by asking…

Computation and Language · Computer Science 2022-12-20 Shaomu Tan , Denis Paperno

Recognition errors are common in human communication. Similar errors often lead to unwanted behaviour in dialogue systems or virtual assistants. In human communication, we can recover from them by repeating misrecognized words or phrases;…

Computation and Language · Computer Science 2021-08-04 Hoang Long Nguyen , Vincent Renkens , Joris Pelemans , Srividya Pranavi Potharaju , Anil Kumar Nalamalapu , Murat Akbacak