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Emotions are an integral part of human cognition and they guide not only our understanding of the world but also our actions within it. As such, whether we soothe or flame an emotion is not inconsequential. Recent work in conversational AI…

Computation and Language · Computer Science 2023-07-07 Alba Curry , Amanda Cercas Curry

This paper explores the growing presence of emotionally responsive artificial intelligence through a critical and interdisciplinary lens. Bringing together the voices of early-career researchers from multiple fields, it explores how AI…

Conversational chatbots are Artificial Intelligence (AI)-powered applications that assist users with various tasks by responding in natural language and are prevalent across different industries. Most of the chatbots that we encounter on…

Human-Computer Interaction · Computer Science 2020-12-17 Sarada Devaram

Affective Computing (AC) has enabled Artificial Intelligence (AI) systems to recognise, interpret, and respond to human emotions - a capability also known as Artificial Emotional Intelligence (AEI). It is increasingly seen as an important…

Human-Computer Interaction · Computer Science 2025-08-19 Yupei Li , Qiyang Sun , Michelle Schlicher , Yee Wen Lim , Björn W. Schuller

Critical to successful human interaction is a capacity for empathy - the ability to understand and share the thoughts and feelings of another. As Artificial Intelligence (AI) systems are increasingly required to interact with humans in a…

Artificial Intelligence · Computer Science 2019-06-18 Maayan Shvo , Sheila A. McIlraith

Being able to recognize emotions in human users is considered a highly desirable trait in Human-Robot Interaction (HRI) scenarios. However, most contemporary approaches rarely attempt to apply recognized emotional features in an active…

Human-Computer Interaction · Computer Science 2018-07-27 Nikhil Churamani , Alexander Sutherland , Pablo Barros

As technologies become more and more pervasive, there is a need for considering the affective dimension of interaction with computer systems to make them more human-like. Current demands for this matter include accurate emotion recognition,…

Human-Computer Interaction · Computer Science 2018-06-13 Barbara Giżycka , Grzegorz J. Nalepa , Paweł Jemioło

From the last decade, researchers in the field of machine learning (ML) and assistive developmental robotics (ADR) have taken an interest in artificial empathy (AE) as a possible future paradigm for human-robot interaction (HRI). Humans…

Robotics · Computer Science 2023-10-03 Sharjeel Tahir , Syed Afaq Shah , Jumana Abu-Khalaf

As AI technology develops, trust in AI agents is becoming more important for more AI applications in human society. Possible ways to improve the trust relationship include empathy, success-failure series, and capability (performance).…

Human-Computer Interaction · Computer Science 2025-04-22 Takahiro Tsumura , Seiji Yamada

Background: Requirements changes (RCs) are inevitable in Software Engineering. Research shows that emotional intelligence (EI) should be used alongside agility and cognitive intelligence during RC handling. Objective: We wanted to study the…

Software Engineering · Computer Science 2022-06-24 Kashumi Madampe , Rashina Hoda , John Grundy

Video games are one of the richest and most popular forms of human-computer interaction and, hence, their role is critical for our understanding of human behaviour and affect at a large scale. As artificial intelligence (AI) tools are…

Human-Computer Interaction · Computer Science 2023-05-15 David Melhart , Julian Togelius , Benedikte Mikkelsen , Christoffer Holmgård , Georgios N. Yannakakis

While increasing research focuses on the emotional well-being of agile team members, a significant gap remains in emotion monitoring studies for Scrum Masters and meeting organizers, whose impact on team dynamics is crucial. This paper…

Artificial Intelligence · Computer Science 2026-05-19 Jingni Huang , Peter Bloodsworth

The development of agents with emotional intelligence is becoming increasingly vital due to their significant role in human-computer interaction and the growing integration of computer systems across various sectors of society. Affective…

Human-Computer Interaction · Computer Science 2026-05-05 Raziyeh Zall , Alireza Kheyrkhah , Erik Cambria , Zahra Naseri , M. Reza Kangavari

Automated dialogue systems are important applications of artificial intelligence, and traditional systems struggle to understand user emotions and provide empathetic feedback. This study integrates emotional intelligence technology into…

Artificial Intelligence · Computer Science 2024-04-30 Jin Wang , JinFei Wang , Shuying Dai , Jiqiang Yu , Keqin Li

As artificial intelligence (AI) systems become increasingly embedded in everyday life, the ability of interactive agents to express empathy has become critical for effective human-AI interaction, particularly in emotionally sensitive…

Human-Computer Interaction · Computer Science 2025-12-24 Sung Park , Daeho Yoon , Jungmin Lee

A good empathetic dialogue system should first track and understand a user's emotion and then reply with an appropriate emotion. However, current approaches to this task either focus on improving the understanding of users' emotion or on…

Computation and Language · Computer Science 2022-08-04 Yuhan Liu , Jun Gao , Jiachen Du , Lanjun Zhou , Ruifeng Xu

Agentic AI systems capable of autonomous goal setting and proactive intervention introduce new challenges for regulating moral-emotional processes in learning environments. Existing frameworks typically treat emotion as reactive feedback or…

Computers and Society · Computer Science 2026-05-01 Ji Yeon Kim

As AI closely interacts with human society, it is crucial to ensure that its behavior is safe, altruistic, and aligned with human ethical and moral values. However, existing research on embedding ethical considerations into AI remains…

Artificial Intelligence · Computer Science 2025-11-07 Feifei Zhao , Hui Feng , Haibo Tong , Zhengqiang Han , Erliang Lin , Enmeng Lu , Yinqian Sun , Yi Zeng

Emotional expressions and their changes during an interaction affect heavily how we perceive and behave towards other persons. To design an HRI scenario that makes possible to observe, understand, and model affective interactions and…

Human-Computer Interaction · Computer Science 2021-12-07 Pablo Barros , Alessandra Sciutti , Anne C. Bloem , Inge M. Hootsmans , Lena M. Opheij , Romain H. A. Toebosch , Emilia Barakova

As AI becomes increasingly embedded in digital games, players' attitudes de-pend not only on whether AI is used, but also on where and how it intervenes in gameplay. This study examines players' evaluative patterns toward eight AI…

Human-Computer Interaction · Computer Science 2026-05-01 Ting-Chen Hsu , Jiangxu Lin , Wenran Chen , Fei Qin , Zheyuan Zhang
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