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Recommender systems often rely on models which are trained to maximize accuracy in predicting user preferences. When the systems are deployed, these models determine the availability of content and information to different users. The gap…

Machine Learning · Computer Science 2021-02-02 Sarah Dean , Sarah Rich , Benjamin Recht

Topic model and document-clustering evaluations either use automated metrics that align poorly with human preferences or require expert labels that are intractable to scale. We design a scalable human evaluation protocol and a corresponding…

Computation and Language · Computer Science 2025-07-02 Alexander Hoyle , Lorena Calvo-Bartolomé , Jordan Boyd-Graber , Philip Resnik

When planning to change operations at ports there are two key stake holders with very different interests involved in the decision making processes. Port operators are attentive to their standards, a smooth service flow and economic…

Computational Engineering, Finance, and Science · Computer Science 2013-07-03 Peer-Olaf Siebers , Galina Sherman , Uwe Aickelin , David Menachof

Automated decision making is used routinely throughout our everyday life. Recommender systems decide which jobs, movies, or other user profiles might be interesting to us. Spell checkers help us to make good use of language. Fraud detection…

Machine Learning · Computer Science 2020-07-15 Alexander Jung , Pedro H. J. Nardelli

Human decision-making is plagued by many systematic errors. Many of these errors can be avoided by providing decision aids that guide decision-makers to attend to the important information and integrate it according to a rational decision…

Artificial Intelligence · Computer Science 2022-07-20 Frederic Becker , Julian Skirzyński , Bas van Opheusden , Falk Lieder

Prior research in psychology has found that people's decisions are often inconsistent. An individual's decisions vary across time, and decisions vary even more across people. Inconsistencies have been identified not only in subjective…

Human-Computer Interaction · Computer Science 2024-07-17 Nina Grgić-Hlača , Junaid Ali , Krishna P. Gummadi , Jennifer Wortman Vaughan

Explainable AI (XAI) techniques aim to provide insights into predictive models and enhance user performance, yet they often fall short of these expectations. Conversational XAI assistants promise to overcome such limitations, but empirical…

Machine Learning · Computer Science 2026-05-21 Sven Kruschel , Julian Rosenberger , Lasse Bohlen , Mathias Kraus , Patrick Zschech

Recent efforts have aimed to improve AI machines in legal case matching by integrating legal domain knowledge. However, successful legal case matching requires the tacit knowledge of legal practitioners, which is difficult to verbalize and…

Human-Computer Interaction · Computer Science 2024-05-17 Chen Huang , Xinwei Yang , Yang Deng , Wenqiang Lei , JianCheng Lv , Tat-Seng Chua

Labeling data is an important step in the supervised machine learning lifecycle. It is a laborious human activity comprised of repeated decision making: the human labeler decides which of several potential labels to apply to each example.…

Machines are being increasingly used in decision-making processes, resulting in the realization that decisions need explanations. Unfortunately, an increasing number of these deployed models are of a 'black-box' nature where the reasoning…

Artificial Intelligence · Computer Science 2023-11-07 Sopam Dasgupta

Artificial intelligence (AI) systems are increasingly used for providing advice to facilitate human decision making in a wide range of domains, such as healthcare, criminal justice, and finance. Motivated by limitations of the current…

Artificial Intelligence · Computer Science 2023-07-04 Gali Noti , Yiling Chen

Click-through rate (CTR) prediction is a vital task in industrial recommendation systems. Most existing methods focus on the network architecture design of the CTR model for better accuracy and suffer from the data sparsity problem.…

Information Retrieval · Computer Science 2023-12-19 Qi Liu , Xuyang Hou , Defu Lian , Zhe Wang , Haoran Jin , Jia Cheng , Jun Lei

Automatically assigning tasks to people is challenging because human performance can vary across tasks for many reasons. This challenge is further compounded in real-life settings in which no oracle exists to assess the quality of human…

Human-Computer Interaction · Computer Science 2023-06-01 Vijay Keswani , L. Elisa Celis , Krishnaram Kenthapadi , Matthew Lease

This work offers a novel view on the use of human input as labels, acknowledging that humans may err. We build a behavioral profile for human annotators which is used as a feature representation of the provided input. We show that by…

Databases · Computer Science 2022-05-09 Roee Shraga

We propose a model-agnostic approach for mitigating the prediction bias of a black-box decision-maker, and in particular, a human decision-maker. Our method detects in the feature space where the black-box decision-maker is biased and…

Machine Learning · Computer Science 2020-11-18 Tong Wang , Maytal Saar-Tsechansky

Decision support systems for classification tasks are predominantly designed to predict the value of the ground truth labels. However, since their predictions are not perfect, these systems also need to make human experts understand when…

Machine Learning · Computer Science 2024-07-17 Eleni Straitouri , Manuel Gomez Rodriguez

In decision-making, individuals often rely on intuition, which can occasionally yield suboptimal outcomes. This study examines the impact of intuitive decision-making on individuals who are confronted with limited position information in…

Physics and Society · Physics 2024-05-07 Fanyuan Meng , Hui Xiao , Xinlin Wu , Xiaojun Hu , Xiaojie Niu , Sheng Chen , Yu Liu

Artificial intelligence researchers have proposed various data-driven algorithms to improve the processes that match individuals experiencing homelessness to scarce housing resources. It remains unclear whether and how these algorithms are…

Human-Computer Interaction · Computer Science 2025-08-12 Caroline M. Johnston , Olga Koumoundouros , Angel Hsing-Chi Hwang , Laura Onasch-Vera , Eric Rice , Phebe Vayanos

We study utilizing auxiliary information in training data to improve the trustworthiness of machine learning models. Specifically, in the context of image classification, we propose to optimize a training objective that incorporates…

Computer Vision and Pattern Recognition · Computer Science 2021-08-24 Dharma KC , Chicheng Zhang

Both appearance cue and constraint cue are vital for human pose estimation. However, there is a tendency in most existing works to overfitting the former and overlook the latter. In this paper, we propose Augmentation by Information…

Computer Vision and Pattern Recognition · Computer Science 2020-11-18 Junjie Huang , Zheng Zhu , Guan Huang , Dalong Du