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The shift from symbolic AI systems to black-box, sub-symbolic, and statistical ones has motivated a rapid increase in the interest toward explainable AI (XAI), i.e. approaches to make black-box AI systems explainable to human decision…

Artificial Intelligence · Computer Science 2022-10-28 Federico Cabitza , Matteo Cameli , Andrea Campagner , Chiara Natali , Luca Ronzio

Why do explainable AI (XAI) explanations in radiology, despite their promise of transparency, still fail to gain human trust? Current XAI approaches provide justification for predictions, however, these do not meet practitioners' needs.…

Human-Computer Interaction · Computer Science 2023-04-10 Robert Kaufman , David Kirsh

Explanations of an AI's function can assist human decision-makers, but the most useful explanation depends on the decision's context, referred to as the downstream task. User studies are necessary to determine the best explanations for each…

Human-Computer Interaction · Computer Science 2024-09-20 Eura Nofshin , Esther Brown , Brian Lim , Weiwei Pan , Finale Doshi-Velez

While the emerging research field of explainable artificial intelligence (XAI) claims to address the lack of explainability in high-performance machine learning models, in practice, XAI targets developers rather than actual end-users.…

Artificial Intelligence · Computer Science 2023-04-19 Lukas-Valentin Herm

Machine learning systems have become popular in fields such as marketing, financing, or data mining. While they are highly accurate, complex machine learning systems pose challenges for engineers and users. Their inherent complexity makes…

Computers and Society · Computer Science 2019-07-31 Andrea Papenmeier , Gwenn Englebienne , Christin Seifert

We consider the problem of providing users of deep Reinforcement Learning (RL) based systems with a better understanding of when their output can be trusted. We offer an explainable artificial intelligence (XAI) framework that provides a…

Artificial Intelligence · Computer Science 2021-06-08 Jeff Druce , Michael Harradon , James Tittle

The increasing complexity of machine learning models in computer vision, particularly in face verification, requires the development of explainable artificial intelligence (XAI) to enhance interpretability and transparency. This study…

Computer Vision and Pattern Recognition · Computer Science 2025-01-13 Miriam Doh , Caroline Mazini Rodrigues , N. Boutry , L. Najman , Matei Mancas , Bernard Gosselin

The use of eXplainable Artificial Intelligence (XAI) systems has introduced a set of challenges that need resolution. Herein, we focus on how to correctly select an XAI method, an open questions within the field. The inherent difficulty of…

Computer Vision and Pattern Recognition · Computer Science 2024-01-22 Miquel Miró-Nicolau , Antoni Jaume-i-Capó , Gabriel Moyà-Alcover

As Artificial Intelligence (AI) systems continue to grow in size and complexity, so does the difficulty of the quest for AI transparency. In a world of large models and complex AI systems, why do we explain AI and what should we explain?…

Artificial Intelligence · Computer Science 2026-04-23 Karina Cortinas-Lorenzo , Gavin Doherty

In this paper we present results from a qualitative field study on explainable AI (XAI) for lay users (n = 18) who were subjected to AI cyberattacks. The study was based on a custom-built smart heating application called Squid and was…

Human-Computer Interaction · Computer Science 2024-06-12 Kevin McAreavey , Weiru Liu , Kim Bauters , Dennis Ivory , George Loukas , Manos Panaousis , Hsueh-Ju Chen , Rea Gill , Rachael Payler , Asimina Vasalou

Explainable AI (XAI) is a promising means of supporting human-AI collaborations for high-stakes visual detection tasks, such as damage detection tasks from satellite imageries, as fully-automated approaches are unlikely to be perfectly safe…

Human-Computer Interaction · Computer Science 2021-11-05 Donghoon Shin , Sachin Grover , Kenneth Holstein , Adam Perer

Trust is essential for our interactions with others but also with artificial intelligence (AI) based systems. To understand whether a user trusts an AI, researchers need reliable measurement tools. However, currently discussed markers…

Human-Computer Interaction · Computer Science 2023-10-26 Martin Johannes Dechant , Olga Lukashova-Sanz , Siegfried Wahl

The emergence of Large Language Models (LLMs) has revealed a growing need for human-AI collaboration, especially in creative decision-making scenarios where trust and reliance are paramount. Through human studies and model evaluations on…

Computation and Language · Computer Science 2024-10-07 Manasi Sharma , Ho Chit Siu , Rohan Paleja , Jaime D. Peña

Interactive Artificial Intelligence (AI) agents are becoming increasingly prevalent in society. However, application of such systems without understanding them can be problematic. Black-box AI systems can lead to liability and…

Computers and Society · Computer Science 2023-01-16 Pradyumna Tambwekar , Matthew Gombolay

Explainable AI (XAI) is widely used to analyze AI systems' decision-making, such as providing counterfactual explanations for recourse. When unexpected explanations occur, users may want to understand the training data properties shaping…

Machine Learning · Computer Science 2025-03-26 André Artelt , Barbara Hammer

We study whether receiving advice from either a human or algorithmic advisor, accompanied by five types of Local and Global explanation labelings, has an effect on the readiness to adopt, willingness to pay, and trust in a financial AI…

Human-Computer Interaction · Computer Science 2021-06-10 Daniel Ben David , Yehezkel S. Resheff , Talia Tron

Decision support systems enhanced by Artificial Intelligence (AI) are increasingly being used in high-stakes scenarios where errors or biased outcomes can have significant consequences. In this work, we explore the conditions under which…

Human-Computer Interaction · Computer Science 2025-05-20 Marina Estévez-Almenzar , Ricardo Baeza-Yates , Carlos Castillo

Rapid non-verbal communication of task-based stimuli is a challenge in human-machine teaming, particularly in closed-loop interactions such as driving. To achieve this, we must understand the representations of information for both the…

Human-Computer Interaction · Computer Science 2021-02-02 Tiffany Hwu , Mia Levy , Steven Skorheim , David Huber

AI-based recommender systems increasingly influence recruitment decisions. Thus, transparency and responsible adoption in Human Resource Management (HRM) are critical. This study examines how HR managers' AI literacy influences their…

Human-Computer Interaction · Computer Science 2025-09-30 Yannick Kalff , Katharina Simbeck

In the past years, many new explanation methods have been proposed to achieve interpretability of machine learning predictions. However, the utility of these methods in practical applications has not been researched extensively. In this…

Machine Learning · Computer Science 2019-07-09 Hilde J. P. Weerts , Werner van Ipenburg , Mykola Pechenizkiy
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