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Recent developments in explainable artificial intelligence promise the potential to transform human-robot interaction: Explanations of robot decisions could affect user perceptions, justify their reliability, and increase trust. However,…

Trust has emerged as a key factor in people's interactions with AI-infused systems. Yet, little is known about what models of trust have been used and for what systems: robots, virtual characters, smart vehicles, decision aids, or others.…

Human-Computer Interaction · Computer Science 2022-05-03 Takane Ueno , Yuto Sawa , Yeongdae Kim , Jacqueline Urakami , Hiroki Oura , Katie Seaborn

Humans and robots are increasingly working in personal and professional settings. In workplace settings, humans and robots may work together as colleagues, potentially leading to social expectations, or violation thereof. Extant research…

Robotics · Computer Science 2025-03-24 Kate Letheren , Nicole Robinson

Communication between humans and artificial agents is essential for their interaction. This is often inspired by human communication, which uses gestures, facial expressions, gaze direction, and other explicit and implicit means. This work…

Robotics · Computer Science 2026-02-26 Ana Christina Almada Campos , Bruno Vilhena Adorno

As chatbots increasingly blur the boundary between automated systems and human conversation, the foundations of trust in these systems warrant closer examination. While regulatory and policy frameworks tend to define trust in normative…

Artificial Intelligence · Computer Science 2026-03-11 Aditya Gulati , Nuria Oliver

Robots are required to autonomously respond to changing situations. Imitation learning is a promising candidate for achieving generalization performance, and extensive results have been demonstrated in object manipulation. However,…

Robotics · Computer Science 2021-01-21 Ayumu Sasagawa , Kazuki Fujimoto , Sho Sakaino , Toshiaki Tsuji

Theory of Mind (ToM) is a fundamental cognitive architecture that endows humans with the ability to attribute mental states to others. Humans infer the desires, beliefs, and intentions of others by observing their behavior and, in turn,…

Robotics · Computer Science 2023-11-09 Chuang Yu , Baris Serhan , Angelo Cangelosi

This study reviews the impact of personalization on human-robot interaction. Firstly, the various strategies used to achieve personalization are briefly described. Secondly, the effects of personalization known to date are discussed. They…

Robotics · Computer Science 2024-01-23 Jinyu Yang , Camille Vindolet , Julio Rogelio Guadarrama Olvera , Gordon Cheng

Estimating the engagement is critical for human - robot interaction. Engagement measures typically rely on the dynamics of the social signals exchanged by the partners, especially speech and gaze. However, the dynamics of these signals is…

A central challenge in AI-assisted decision making is achieving warranted, well-calibrated trust. Both overtrust (accepting incorrect AI recommendations) and undertrust (rejecting correct advice) should be prevented. Prior studies differ in…

Human-Computer Interaction · Computer Science 2026-03-06 Laura Spillner , Rachel Ringe , Robert Porzel , Rainer Malaka

Human supervisors in multi-robot systems are primarily responsible for monitoring robots, but can also be assigned with secondary tasks. These tasks can act as interruptions and can be categorized as either intrinsic, i.e., being directly…

Robotics · Computer Science 2023-06-30 Abhinav Dahiya , Yifan Cai , Oliver Schneider , Stephen L. Smith

Since trust measures in human-robot interaction are often subjective or not possible to implement real-time, we propose to use speech cues (on what, when and how the user talks) as an objective real-time measure of trust. This could be…

Human-Computer Interaction · Computer Science 2021-04-13 Ella Velner , Khiet P. Truong , Vanessa Evers

Robot actions influence the decisions of nearby humans. Here influence refers to intentional change: robots influence humans when they shift the human's behavior in a way that helps the robot complete its task. Imagine an autonomous car…

With the introduction of collaborative robots, humans and robots can now work together in close proximity and share the same workspace. However, this collaboration presents various challenges that need to be addressed to ensure seamless…

Robotics · Computer Science 2023-07-24 Ali Noormohammadi-Asl , Ali Ayub , Stephen L. Smith , Kerstin Dautenhahn

Large amounts of evidence suggest that trust levels in a country are an important determinant of its macroeconomic growth. In this paper, we investigate one channel through which trust might support economic performance: through the levels…

General Economics · Economics 2022-12-01 Linas Nasvytis

Robots may soon play a role in higher education by augmenting learning environments and managing interactions between instructors and learners. Little, however, is known about how the presence of robots in the learning environment will…

Human-Computer Interaction · Computer Science 2021-07-02 Ali Ayub , Huiqing Hu , Guangwei Zhou , Carter Fendley , Crystal Ramsay , Kathy Lou Jackson , Alan R. Wagner

Powered by large language models, the conversational capabilities of AI have seen significant improvements. In this context, a series of role-playing AI chatbots have emerged, exhibiting a strong tendency toward anthropomorphism, such as…

Human-Computer Interaction · Computer Science 2024-11-27 Qiufang Yu , Xingyu Lan

The actions of intelligent agents, such as chatbots, recommender systems, and virtual assistants are typically not fully transparent to the user. Consequently, using such an agent involves the user exposing themselves to the risk that the…

Computer Science and Game Theory · Computer Science 2020-07-23 The Anh Han , Cedric Perret , Simon T. Powers

As people increasingly seek emotional support and companionship from AI chatbots, understanding how such interactions impact mental well-being becomes critical. We conducted a four-week randomized controlled experiment (n=981, >300k…

Safety in human-robot interaction can be divided into physical safety and perceived safety, where the latter is still under-addressed in the literature. Investigating perceived safety in human-robot interaction requires a multidisciplinary…

Human-Computer Interaction · Computer Science 2021-10-19 Neziha Akalin , Annica Kristoffersson , Amy Loutfi