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This paper investigates the empathetic responding capabilities of ChatGPT, particularly its latest iteration, GPT-4, in comparison to human-generated responses to a wide range of emotional scenarios, both positive and negative. We employ a…

Human-Computer Interaction · Computer Science 2024-03-12 Anuradha Welivita , Pearl Pu

As artificial intelligence technology continues to advance, chatbots are becoming increasingly powerful. Among them, ChatGPT, launched by OpenAI, has garnered widespread attention globally due to its powerful natural language processing…

Cryptography and Security · Computer Science 2026-02-03 Yushan Xiang , Zhongwen Li , Xiaoqi Li

The automatic detection of hate speech online is an active research area in NLP. Most of the studies to date are based on social media datasets that contribute to the creation of hate speech detection models trained on them. However, data…

Computation and Language · Computer Science 2023-07-06 Dimosthenis Antypas , Jose Camacho-Collados

With the continuous growth of internet users and media content, it is very hard to track down hateful speech in audio and video. Converting video or audio into text does not detect hate speech accurately as human sometimes uses hateful…

Artificial Intelligence · Computer Science 2023-07-24 Fariha Tahosin Boishakhi , Ponkoj Chandra Shill , Md. Golam Rabiul Alam

Large Language Models (LLMs) have revo lutionized natural language processing Natural Language Processing (NLP), with Chat Generative Pre-trained Transformer (ChatGPT) standing out as a notable exampledue to its advanced capabilities and…

Computation and Language · Computer Science 2025-03-25 Azim Akhtarshenas , Afshin Dini , Navid Ayoobi

The release of the large language model based chatbot ChatGPT in November 2022 has brought considerable attention to the subject of artificial intelligence, not only in the public. From the perspective of higher education, ChatGPT…

Computers and Society · Computer Science 2023-11-29 Nicolas Schwenke , Heinrich Söbke , Eckhard Kraft

The pervasiveness of abusive content on the internet can lead to severe psychological and physical harm. Significant effort in Natural Language Processing (NLP) research has been devoted to addressing this problem through abusive content…

Computation and Language · Computer Science 2021-07-23 Svetlana Kiritchenko , Isar Nejadgholi , Kathleen C. Fraser

Hate speech is harmful content that directly attacks or promotes hatred against members of groups or individuals based on actual or perceived aspects of identity, such as racism, religion, or sexual orientation. This can affect social life…

Computation and Language · Computer Science 2024-03-19 Arijit Das , Somashree Nandy , Rupam Saha , Srijan Das , Diganta Saha

Detection of hate speech has been formulated as a standalone application of NLP and different approaches have been adopted for identifying the target groups, obtaining raw data, defining the labeling process, choosing the detection…

Computation and Language · Computer Science 2023-09-07 Vitthal Bhandari

Large Language Models (LLMs) offer a lucrative promise for scalable content moderation, including hate speech detection. However, they are also known to be brittle and biased against marginalised communities and dialects. This requires…

Computation and Language · Computer Science 2025-10-14 Ananya Malik , Kartik Sharma , Shaily Bhatt , Lynnette Hui Xian Ng

The widespread adoption of ChatGPT has raised concerns about its misuse, highlighting the need for robust detection of AI-generated text. Current word-level detectors are vulnerable to paraphrasing or simple prompts (PSP), suffer from…

Computation and Language · Computer Science 2025-09-24 Mo Mu , Dianqiao Lei , Chang Li

Recently, ChatGPT has attracted great attention, as it can generate fluent and high-quality responses to human inquiries. Several prior studies have shown that ChatGPT attains remarkable generation ability compared with existing models.…

Computation and Language · Computer Science 2023-03-03 Qihuang Zhong , Liang Ding , Juhua Liu , Bo Du , Dacheng Tao

Online hate speech poses a serious threat to individual well-being and societal cohesion. A promising solution to curb online hate speech is counterspeech. Counterspeech is aimed at encouraging users to reconsider hateful posts by direct…

Social and Information Networks · Computer Science 2024-11-26 Dominik Bär , Abdurahman Maarouf , Stefan Feuerriegel

The latest large language models (LLMs) such as ChatGPT, exhibit strong capabilities in automated mental health analysis. However, existing relevant studies bear several limitations, including inadequate evaluations, lack of prompting…

Computation and Language · Computer Science 2024-10-03 Kailai Yang , Shaoxiong Ji , Tianlin Zhang , Qianqian Xie , Ziyan Kuang , Sophia Ananiadou

User-generated replies to hate speech are promising means to combat hatred, but questions about whether they can stop incivility in follow-up conversations linger. We argue that effective replies stop incivility from emerging in follow-up…

Computers and Society · Computer Science 2023-12-11 Xinchen Yu , Eduardo Blanco , Lingzi Hong

Supervised approaches generally rely on majority-based labels. However, it is hard to achieve high agreement among annotators in subjective tasks such as hate speech detection. Existing neural network models principally regard labels as…

Computation and Language · Computer Science 2023-01-11 Wenjie Yin , Vibhor Agarwal , Aiqi Jiang , Arkaitz Zubiaga , Nishanth Sastry

Social stereotypes negatively impact individuals' judgements about different groups and may have a critical role in how people understand language directed toward minority social groups. Here, we assess the role of social stereotypes in the…

Computation and Language · Computer Science 2021-10-29 Aida Mostafazadeh Davani , Mohammad Atari , Brendan Kennedy , Morteza Dehghani

Recent studies have demonstrated promising potential of ChatGPT for various text annotation and classification tasks. However, ChatGPT is non-deterministic which means that, as with human coders, identical input can lead to different…

Computation and Language · Computer Science 2023-04-24 Michael V. Reiss

The introduction of ChatGPT has put Artificial Intelligence (AI) Natural Language Processing (NLP) in the spotlight. ChatGPT adoption has been exponential with millions of users experimenting with it in a myriad of tasks and application…

Computation and Language · Computer Science 2023-10-02 Gonzalo Martínez , Javier Conde , Pedro Reviriego , Elena Merino-Gómez , José Alberto Hernández , Fabrizio Lombardi

Detecting and classifying instances of hate in social media text has been a problem of interest in Natural Language Processing in the recent years. Our work leverages state of the art Transformer language models to identify hate speech in a…

Computation and Language · Computer Science 2021-01-12 Sayar Ghosh Roy , Ujwal Narayan , Tathagata Raha , Zubair Abid , Vasudeva Varma