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Over the last years, civic technology projects have emerged around the world to advance open government and community action. Although Computer-Supported Cooperative Work (CSCW) and Human-Computer Interaction (HCI) communities have shown a…
There have been initiatives that take advantage of information and communication technologies to serve civic purposes, referred to as civic technologies (Civic Tech). In this paper, we present a review of 224 papers from the ACM Digital…
Speaking or writing of political assemblies tends to evoke the action of people gathering to deliberate, or the spaces in which this deliberation might take place. One thing that is often overlooked, however, is the fact that these spaces…
The scientific problem in our project is defined as a question: how social technologies could contribute to the development of smart and inclusive society? The subject of our research are networked projects (virtual CI systems) which…
Participatory citizen platforms are innovative solutions to digitally better engage citizens in policy-making and deliberative democracy in general. Although these platforms have been used also in an engineering context, thus far, there is…
With the art and practice of government policy-making, public work, and citizen participation, many governments adopt information and communication technologies (ICT) as a vehicle to facilitate their relationship with citizens. This…
The label `public interest technology' (PIT) is growing in popularity among those seeking to use `tech for good' - especially among technical practitioners working in civil society and nonprofit organizations. PIT encompasses a broad range…
This paper aims at connecting democratic theory with civic technologies in order to highlight the links between some theoretical tensions and trilemmas and design trade-offs. First, it reviews some tensions and trilemmas raised by political…
Participatory design initiatives, especially within the realm of digital civics, are often integrated and co-developed with the very citizens and communities they intend to assist. Digital civics research aims to create positive social…
Community engagement processes form a critical foundation of democratic governance, yet frequently struggle with resource constraints, sensemaking challenges, and barriers to inclusive participation. These processes rely on constructive…
With the ubiquity of Internet technologies and growing demands for transparency and open data policies, the role of social networking and online deliberation tools for public engagement in decision-making has increased substantially in the…
Though successive generations of digital technology have become increasingly powerful in the past twenty years, digital democracy has yet to realize its potential for deliberative transformation. The undemocratic exploitation of massive…
This paper emphasizes a determinant aim of identifying different approaches, as comparing to the education and democracy ways specific to e-government system. Introducing the information technology should offer the possibility by which…
Face-to-face interactions between police officers and the public affect both individual well-being and democratic legitimacy. Many government-public interactions are captured on video, including interactions between police officers and…
This research examines the role of Generative Artificial Intelligence (AI) in enhancing citizen engagement in participatory budgeting. In response to challenges like declining civic participation and increased societal polarization, the…
Data-driven algorithmic and AI systems are increasingly being deployed to automate or augment decision processes across a wide range of public service settings. Yet community members are often unaware of the presence, operation, and impacts…
Local and federal agencies are rapidly adopting AI systems to augment or automate critical decisions, efficiently use resources, and improve public service delivery. AI systems are being used to support tasks associated with urban planning,…
Participatory design in digital civics aims to foster mutual learning and co-creation between public services and citizens. However, rarely do we collectively explore the challenges and failures we experience within PD and digital civics,…
In this position paper, we explore the adoption of a Smart City with a socio-technical perspective. A Smart city is a transformational technological process leading to profound modifications of existing urban regimes and infrastructure…
Civic grassroots have proven their ability to create useful and scalable software that addresses pressing social needs. Although software engineering plays a fundamental role in the process of creating civic technology, academic literature…