English
Related papers

Related papers: Invisible Users: Uncovering End-Users' Requirement…

200 papers

Black-box nature of Artificial Intelligence (AI) models do not allow users to comprehend and sometimes trust the output created by such model. In AI applications, where not only the results but also the decision paths to the results are…

Artificial Intelligence · Computer Science 2024-10-28 Ibrahim Kok , Feyza Yildirim Okay , Ozgecan Muyanli , Suat Ozdemir

Previous research in Explainable Artificial Intelligence (XAI) suggests that a main aim of explainability approaches is to satisfy specific interests, goals, expectations, needs, and demands regarding artificial systems (we call these…

Artificial Intelligence · Computer Science 2021-02-17 Markus Langer , Daniel Oster , Timo Speith , Holger Hermanns , Lena Kästner , Eva Schmidt , Andreas Sesing , Kevin Baum

Companies' adoption of artificial intelligence (AI) is increasingly becoming an essential element of business success. However, using AI poses new requirements for companies and their employees, including transparency and comprehensibility…

Human-Computer Interaction · Computer Science 2023-06-05 Katharina Weitz , Chi Tai Dang , Elisabeth André

This report first takes stock of XAI-related requirements appearing in various EU directives, regulations, guidelines, and CJEU case law. This analysis of existing requirements will permit us to have a clearer vision of the purposes, the…

Human-Computer Interaction · Computer Science 2023-08-28 Winston Maxwell , Bruno Dumas

Explainable AI (XAI) research has been booming, but the question "$\textbf{To whom}$ are we making AI explainable?" is yet to gain sufficient attention. Not much of XAI is comprehensible to non-AI experts, who nonetheless, are the primary…

Human-Computer Interaction · Computer Science 2021-12-03 Helen Jiang , Erwen Senge

Despite the proliferation of explainable AI (XAI) methods, little is understood about end-users' explainability needs and behaviors around XAI explanations. To address this gap and contribute to understanding how explainability can support…

Human-Computer Interaction · Computer Science 2023-02-20 Sunnie S. Y. Kim , Elizabeth Anne Watkins , Olga Russakovsky , Ruth Fong , Andrés Monroy-Hernández

Explainable Artificial Intelligence (XAI) is critical for ensuring trust and accountability, yet its development remains predominantly visual. For blind and low-vision (BLV) users, the lack of accessible explanations creates a fundamental…

Human-Computer Interaction · Computer Science 2026-05-05 Abu Noman Md Sakib , Protik Dey , Zijie Zhang , Taslima Akter

The field of "explainable artificial intelligence" (XAI) seemingly addresses the desire that decisions of machine learning systems should be human-understandable. However, in its current state, XAI itself needs scrutiny. Popular methods…

Machine Learning · Computer Science 2026-04-09 Stefan Haufe , Rick Wilming , Benedict Clark , Rustam Zhumagambetov , Ahcène Boubekki , Jörg Martin , Danny Panknin

Despite its technological breakthroughs, eXplainable Artificial Intelligence (XAI) research has limited success in producing the {\em effective explanations} needed by users. In order to improve XAI systems' usability, practical…

Human-Computer Interaction · Computer Science 2024-03-22 Thu Nguyen , Alessandro Canossa , Jichen Zhu

XAI refers to the techniques and methods for building AI applications which assist end users to interpret output and predictions of AI models. Black box AI applications in high-stakes decision-making situations, such as medical domain have…

Artificial intelligence (AI) is becoming increasingly complex, making it difficult for users to understand how the AI has derived its prediction. Using explainable AI (XAI)-methods, researchers aim to explain AI decisions to users. So far,…

Human-Computer Interaction · Computer Science 2022-10-06 Lara Riefle , Patrick Hemmer , Carina Benz , Michael Vössing , Jannik Pries

Explainable AI (XAI) techniques aim to provide insights into predictive models and enhance user performance, yet they often fall short of these expectations. Conversational XAI assistants promise to overcome such limitations, but empirical…

Machine Learning · Computer Science 2026-05-21 Sven Kruschel , Julian Rosenberger , Lasse Bohlen , Mathias Kraus , Patrick Zschech

A surge of interest in explainable AI (XAI) has led to a vast collection of algorithmic work on the topic. While many recognize the necessity to incorporate explainability features in AI systems, how to address real-world user needs for…

Human-Computer Interaction · Computer Science 2021-09-07 Q. Vera Liao , Daniel Gruen , Sarah Miller

While the emerging research field of explainable artificial intelligence (XAI) claims to address the lack of explainability in high-performance machine learning models, in practice, XAI targets developers rather than actual end-users.…

Artificial Intelligence · Computer Science 2023-04-19 Lukas-Valentin Herm

The past decade has seen significant progress in artificial intelligence (AI), which has resulted in algorithms being adopted for resolving a variety of problems. However, this success has been met by increasing model complexity and…

Machine Learning · Computer Science 2021-11-15 Waddah Saeed , Christian Omlin

AI is becoming increasingly common across different domains. However, as sophisticated AI-based systems are often black-boxed, rendering the decision-making logic opaque, users find it challenging to comply with their recommendations.…

Artificial Intelligence · Computer Science 2024-06-19 Niklas Kühl , Christian Meske , Maximilian Nitsche , Jodie Lobana

Explainable AI (XAI) has established itself as an important component of AI-driven interactive systems. With Augmented Reality (AR) becoming more integrated in daily lives, the role of XAI also becomes essential in AR because end-users will…

Explainable Artificial Intelligence (XAI) techniques are used to provide transparency to complex, opaque predictive models. However, these techniques are often designed for image and text data, and it is unclear how fit-for-purpose they are…

Computers and Society · Computer Science 2024-10-18 Mythreyi Velmurugan , Chun Ouyang , Yue Xu , Renuka Sindhgatta , Bemali Wickramanayake , Catarina Moreira

The unprecedented performance of machine learning models in recent years, particularly Deep Learning and transformer models, has resulted in their application in various domains such as finance, healthcare, and education. However, the…

Human-Computer Interaction · Computer Science 2023-12-20 Milad Rogha

Recent advancements in AI have coincided with ever-increasing efforts in the research community to investigate, classify and evaluate various methods aimed at making AI models explainable. However, most of existing attempts present a…

Artificial Intelligence · Computer Science 2023-03-07 Ehsan Emamirad , Pouya Ghiasnezhad Omran , Armin Haller , Shirley Gregor