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In this paper, we focus on task-specific question answering (QA). To this end, we introduce a method for generating exhaustive and high-quality training data, which allows us to train compact (e.g., run on a mobile device), task-specific QA…

Computation and Language · Computer Science 2024-01-25 Hai X. Pham , Isma Hadji , Xinnuo Xu , Ziedune Degutyte , Jay Rainey , Evangelos Kazakos , Afsaneh Fazly , Georgios Tzimiropoulos , Brais Martinez

Data-driven, knowledge-grounded neural conversation models are capable of generating more informative responses. However, these models have not yet demonstrated that they can zero-shot adapt to updated, unseen knowledge graphs. This paper…

Computation and Language · Computer Science 2019-10-03 Yi-Lin Tuan , Yun-Nung Chen , Hung-yi Lee

Knowledge graphs (KGs) such as DBpedia, Freebase, YAGO, Wikidata, and NELL were constructed to store large-scale, real-world facts as (subject, predicate, object) triples -- that can also be modeled as a graph, where a node (a subject or an…

Databases · Computer Science 2023-05-25 Arijit Khan

There is a recent trend for using the novel Artificial Intelligence ChatGPT chatbox, which provides detailed responses and articulate answers across many domains of knowledge. However, in many cases it returns plausible-sounding but…

Databases · Computer Science 2023-04-13 Michalis Mountantonakis , Yannis Tzitzikas

Knowledge Graphs (KGs) are foundational structures in many AI applications, representing entities and their interrelations through triples. However, triple-based KGs lack the contextual information of relational knowledge, like temporal…

Artificial Intelligence · Computer Science 2024-07-01 Chengjin Xu , Muzhi Li , Cehao Yang , Xuhui Jiang , Lumingyuan Tang , Yiyan Qi , Jian Guo

Although large conversational AI models such as OpenAI's ChatGPT have demonstrated great potential, we question whether such models can guarantee factual accuracy. Recently, technology companies such as Microsoft and Google have announced…

Computation and Language · Computer Science 2023-04-24 Ruochen Zhao , Xingxuan Li , Yew Ken Chia , Bosheng Ding , Lidong Bing

Question answering (QA) aims to understand questions and find appropriate answers. In real-world QA systems, Frequently Asked Question (FAQ) based QA is usually a practical and effective solution, especially for some complicated questions…

Computation and Language · Computer Science 2020-10-23 Ruobing Xie , Yanan Lu , Fen Lin , Leyu Lin

This study investigates the development and assessment of an artificial human designed as a conversational AI chatbot, focusing on its role as a clinical psychologist. The project involved creating a specialized chatbot using the…

Human-Computer Interaction · Computer Science 2025-03-24 Birger Moell

Generative AI models continue to become more powerful. The launch of ChatGPT in November 2022 has ushered in a new era of AI. ChatGPT and other similar chatbots have a range of capabilities, from answering student homework questions to…

Computers and Society · Computer Science 2023-06-14 Yanchen Wang , Lisa Singh

ChatGPT is a conversational artificial intelligence that is a member of the generative pre-trained transformer of the large language model family. This text generative model was fine-tuned by both supervised learning and reinforcement…

Computation and Language · Computer Science 2023-06-06 Niful Islam , Debopom Sutradhar , Humaira Noor , Jarin Tasnim Raya , Monowara Tabassum Maisha , Dewan Md Farid

Generative AI systems such as ChatGPT challenge traditional assumptions about academic assessment by enabling students to generate explanations, code, and solutions in real time. Rather than attempting to restrict AI use, this study…

Computers and Society · Computer Science 2026-05-13 Qusay H. Mahmoud

The advent of ChatGPT, a large language model-powered chatbot, has prompted questions about its potential implications for traditional search engines. In this study, we investigate the differences in user behavior when employing search…

Artificial Intelligence · Computer Science 2023-07-04 Ruiyun Xu , Yue Feng , Hailiang Chen

The rapid advancement of artificial intelligence (AI) has highlighted ChatGPT as a pivotal technology in the field of information retrieval (IR). Distinguished from its predecessors, ChatGPT offers significant benefits that have attracted…

Information Retrieval · Computer Science 2024-04-18 Yizheng Huang , Jimmy Huang

Conversational recommender systems (CRS) aim to recommend high-quality items to users through interactive conversations. Although several efforts have been made for CRS, two major issues still remain to be solved. First, the conversation…

Computation and Language · Computer Science 2020-07-09 Kun Zhou , Wayne Xin Zhao , Shuqing Bian , Yuanhang Zhou , Ji-Rong Wen , Jingsong Yu

Knowledge graph (KG) is known to be helpful for the task of question answering (QA), since it provides well-structured relational information between entities, and allows one to further infer indirect facts. However, it is challenging to…

Machine Learning · Computer Science 2017-11-29 Yuyu Zhang , Hanjun Dai , Zornitsa Kozareva , Alexander J. Smola , Le Song

Conversational question answering systems often rely on semantic parsing to enable interactive information retrieval, which involves the generation of structured database queries from a natural language input. For information-seeking…

Computation and Language · Computer Science 2024-01-04 Phillip Schneider , Manuel Klettner , Kristiina Jokinen , Elena Simperl , Florian Matthes

The goal of Question Answering over Knowledge Graphs (KGQA) is to find answers for natural language questions over a knowledge graph. Recent KGQA approaches adopt a neural machine translation (NMT) approach, where the natural language…

Artificial Intelligence · Computer Science 2021-07-08 Daniel Diomedi , Aidan Hogan

Data-driven systems need to be evaluated to establish trust in the scientific approach and its applicability. In particular, this is true for Knowledge Graph (KG) Question Answering (QA), where complex data structures are made accessible…

Computation and Language · Computer Science 2022-01-21 Aleksandr Perevalov , Xi Yan , Liubov Kovriguina , Longquan Jiang , Andreas Both , Ricardo Usbeck

The conversational search paradigm introduces a step change over the traditional search paradigm by allowing users to interact with search agents in a multi-turn and natural fashion. The conversation flows naturally and is usually centered…

Computation and Language · Computer Science 2021-04-15 Mariana Leite , Rafael Ferreira , David Semedo , João Magalhães

E-Commerce customer support requires quick and accurate answers grounded in product data and past support cases. This paper develops a novel retrieval-augmented generation (RAG) framework that uses knowledge graphs (KGs) to improve the…

Computation and Language · Computer Science 2025-09-19 Piyushkumar Patel