Related papers: Starting Conversations with Search Engines -- Inte…
Conversational search enables multi-turn interactions between users and systems to fulfill users' complex information needs. During this interaction, the system should understand the users' search intent within the conversational context…
Communication traits in text-based human-AI conversations play pivotal roles in shaping user experiences and perceptions of systems. With the advancement of large language models (LLMs), it is now feasible to analyze these traits at a more…
Multimodal search has become increasingly important in providing users with a natural and effective way to ex-press their search intentions. Images offer fine-grained details of the desired products, while text allows for easily…
In the era of digital transformation, customer service is of paramount importance to the success of organizations, and to meet the growing demand for immediate responses and personalized assistance 24 hours a day, chatbots have become a…
The conversational search task aims to enable a user to resolve information needs via natural language dialogue with an agent. In this paper, we aim to develop a conceptual framework of the actions and intents of users and agents explaining…
Current interactive systems with natural language interfaces lack the ability to understand a complex information-seeking request which expresses several implicit constraints at once, and there is no prior information about user preferences…
Exploratory search is an open-ended information retrieval process that aims at discovering knowledge about a topic or domain rather than searching for a specific answer or piece of information. Conversational interfaces are particularly…
Recent research has shown that mixed-initiative conversational search, based on the interaction between users and computers to clarify and improve a query, provides enormous advantages. Nonetheless, incorporating additional information…
Web search engines have marked everyone's life by transforming how one searches and accesses information. Search engines give special attention to the user interface, especially search engine result pages (SERP). The well-known ''10 blue…
The field of conversational information seeking, which is rapidly gaining interest in both academia and industry, is changing how we interact with search engines through natural language interactions. Existing datasets and methods are…
While it is often assumed that searching for information to evaluate misinformation will help identify false claims, recent work suggests that search behaviours can instead reinforce belief in misleading news, particularly when users…
Chatbots are popular machine partners for task-oriented and social interactions. Human-human computer-mediated communication research has explored how people express their gender and sexuality in online social interactions, but little is…
Chatbots are one class of intelligent, conversational software agents activated by natural language input (which can be in the form of text, voice, or both). They provide conversational output in response, and if commanded, can sometimes…
Recent Large Language Models (LLMs) have shown remarkable capabilities in mimicking fictional characters or real humans in conversational settings. However, the realism and consistency of these responses can be further enhanced by providing…
This study embarked on a comprehensive exploration of user preferences between Search Engines and Large Language Models (LLMs) in the context of various information retrieval scenarios. Conducted with a sample size of 100 internet users…
The digital realm has witnessed the rise of various search modalities, among which the Image-Based Conversational Search System stands out. This research delves into the design, implementation, and evaluation of this specific system,…
In an information-seeking conversation, a user may ask questions that are under-specified or unanswerable. An ideal agent would interact by initiating different response types according to the available knowledge sources. However, most…
Chatbots are more and more prevalent in commercial and science contexts. They help customers complain about a product or service or support them to find the best travel deals. Other bots provide mental health support or help book medical…
Spontaneous speech in the form of conversations, meetings, voice-mail, interviews, oral history, etc. is one of the most ubiquitous forms of human communication. Search engines providing access to such speech collections have the potential…
Question answer generation using Natural Language Processing models is ubiquitous in the world around us. It is used in many use cases such as the building of chat bots, suggestive prompts in google search and also as a way of navigating…