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A chatbot's personality design is key to interaction quality. As chatbots evolved from rule-based systems to those powered by large language models (LLMs), evaluating the effectiveness of their personality design has become increasingly…

Human-Computer Interaction · Computer Science 2025-08-11 Huiqi Zou , Pengda Wang , Zihan Yan , Tianjun Sun , Ziang Xiao

Small-scale automation services in Software Engineering, known as SE Bots, have gradually infiltrated every aspect of daily software development with the goal of enhancing productivity and well-being. While leading the OSS development,…

Software Engineering · Computer Science 2023-05-01 Zhendong Wang , Yi Wang , David Redmiles

Instructors are increasingly experimenting with AI chatbots for classroom support. To investigate how instructors adapt chatbots to their own contexts, we first analyzed existing resources that provide prompts for educational purposes. We…

Computers and Society · Computer Science 2026-03-03 Irene Hou , Zeyu Xiong , Philip J. Guo , April Yi Wang

AI assistance tools such as ChatGPT, Copilot, and Gemini have dramatically impacted the nature of software development in recent years. Numerous studies have studied the positive benefits that practitioners have achieved from using these…

Software Engineering · Computer Science 2024-06-26 Ze Shi Li , Nowshin Nawar Arony , Ahmed Musa Awon , Daniela Damian , Bowen Xu

AI-based chatbots have the potential to accelerate learning and teaching, but may also have counterproductive consequences without thoughtful design and scaffolding. To better understand teachers' perspectives on large language model…

Failure to consider the characteristics, limitations, and abilities of diverse end-users during mobile apps development may lead to problems for end-users such as accessibility and usability issues. We refer to this class of problems as…

Software Engineering · Computer Science 2022-10-05 Hourieh Khalajzadeh , Mojtaba Shahin , Humphrey O. Obie , Pragya Agrawal , John Grundy

Bots are automated social media users that can be used to amplify (mis)information and sow harmful discourse. In order to effectively influence users, bots can be generated to reproduce human user behavior. Indeed, people tend to trust…

Human-Computer Interaction · Computer Science 2024-06-11 Samantha C. Phillips , Lynnette Hui Xian Ng , Kathleen M. Carley

Self-assignment, where software developers choose their own tasks, is a common practice in agile teams. However, it is not known why developers select certain tasks. It is important for managers to be aware of these reasons to ensure…

Software Engineering · Computer Science 2021-08-12 Zainab Masood , Rashina Hoda , Kelly Blincoe

Using agent-based modeling approach, in this paper, we study self-organized dynamics of interacting agents in the presence of chat Bots. Different Bots with tunable ``human-like'' attributes, which exchange emotional messages with agents,…

Physics and Society · Physics 2015-06-15 Bosiljka Tadic , Milovan Suvakov

Human-robot interaction exerts influence towards the human, which often changes behavior. This article explores an externality of this changed behavior - preference change. It expands on previous work on preference change in AI systems.…

Robotics · Computer Science 2022-06-22 Matija Franklin , Hal Ashton

Publicly deploying research chatbots is a nuanced topic involving necessary risk-benefit analyses. While there have recently been frequent discussions on whether it is responsible to deploy such models, there has been far less focus on the…

This paper aims to explore fundamental questions in the era when AI coding assistants like GitHub Copilot are widely adopted: what do developers truly value and criticize in AI coding assistants, and what does this reveal about their needs…

Software Engineering · Computer Science 2025-08-19 Yunbo Lyu , Zhou Yang , Jieke Shi , Jianming Chang , Yue Liu , David Lo

In recent years, AI-based software engineering has progressed from pre-trained models to advanced agentic workflows, with Software Development Agents representing the next major leap. These agents, capable of reasoning, planning, and…

Software Engineering · Computer Science 2024-12-30 Zhi Chen , Lingxiao Jiang

Novice and expert users have different systematic preferences in task-oriented dialogues. However, whether catering to these preferences actually improves user experience and task performance remains understudied. To investigate the effects…

Human-Computer Interaction · Computer Science 2025-12-01 Li Siyan , Jason Zhang , Akash Maharaj , Yuanming Shi , Yunyao Li

While revolutionary AI-powered code generation tools have been rising rapidly, we know little about how and how to help software developers form appropriate trust in those AI tools. Through a two-phase formative study, we investigate how…

Human-Computer Interaction · Computer Science 2023-03-30 Ruijia Cheng , Ruotong Wang , Thomas Zimmermann , Denae Ford

Generative artificial intelligence (AI) facilitates content production and enhances ideation capabilities, which can significantly influence developer productivity and participation in software development. To explore its impact on…

Software Engineering · Computer Science 2026-05-15 Fangchen Song , Ashish Agarwal , Wen Wen

Chatbots can be a good way to interact with IoT devices, and other information systems: they can provide information with a convenient interface for casual or frequent interaction. Sometimes there can be good reasons to have more than one…

Distributed, Parallel, and Cluster Computing · Computer Science 2023-12-01 Fernando Tricas-García

Bots are, for many Web and social media users, the source of many dangerous attacks or the carrier of unwanted messages, such as spam. Nevertheless, crawlers and software agents are a precious tool for analysts, and they are continuously…

Social and Information Networks · Computer Science 2014-07-31 Luca Maria Aiello , Martina Deplano , Rossano Schifanella , Giancarlo Ruffo

Customising AI technologies to each user's preferences is fundamental to them functioning well. Unfortunately, current methods require too much user involvement and fail to capture their true preferences. In fact, to avoid the nuisance of…

Information Retrieval · Computer Science 2023-08-14 Marc Serramia , Natalia Criado , Michael Luck

This paper investigates the factors influencing programmers' adoption of AI-generated JavaScript code recommendations within the context of lightweight, function-level programming tasks. It extends prior research by (1) utilizing objective…

Software Engineering · Computer Science 2026-02-18 Changwen Li , Christoph Treude , Ofir Turel