Related papers: Computers as Bad Social Actors: Dark Patterns and …
Given the rapid advancement of large-scale language models, artificial intelligence (AI) models, like ChatGPT, are playing an increasingly prominent role in human society. However, to ensure that artificial intelligence models benefit human…
From massive face-recognition-based surveillance and machine-learning-based decision systems predicting crime recidivism rates, to the move towards automated health diagnostic systems, artificial intelligence (AI) is being used in scenarios…
While we do not always use words, communicating what we want to an AI is a conversation -- with ourselves as well as with it, a recurring loop with optional steps depending on the complexity of the situation and our request. Any given…
Counterspeech, i.e., responses to counteract potential harms of hateful speech, has become an increasingly popular solution to address online hate speech without censorship. However, properly countering hateful language requires countering…
Automated co-located human-human interaction analysis has been addressed by the use of nonverbal communication as measurable evidence of social and psychological phenomena. We survey the computing studies (since 2010) detecting phenomena…
Large Language Model chatbots are increasingly taking the form and visage of human beings, adapting human faces, names, voices, personalities, and quirks, including those of celebrities and well-known political figures. Personifying AI…
The advancement of artificial intelligence has transformed user interface design by enabling adaptive and personalized systems. Alongside these benefits, AI driven interfaces have also enabled the emergence of dark patterns, which are…
As artificial intelligence (AI) systems become increasingly embedded in everyday life, the ability of interactive agents to express empathy has become critical for effective human-AI interaction, particularly in emotionally sensitive…
Automated dialogue or conversational systems are anthropomorphised by developers and personified by users. While a degree of anthropomorphism may be inevitable due to the choice of medium, conscious and unconscious design choices can guide…
Smart assistants increasingly act proactively, yet mistimed or intrusive behavior often causes users to lose trust and disable these features. Learning user preferences for proactive assistance is difficult because real-world studies are…
This paper explores the growing presence of emotionally responsive artificial intelligence through a critical and interdisciplinary lens. Bringing together the voices of early-career researchers from multiple fields, it explores how AI…
Gender stereotypes are pervasive beliefs about individuals based on their gender that play a significant role in shaping societal attitudes, behaviours, and even opportunities. Recognizing the negative implications of gender stereotypes,…
Objective: Domestic abuse cases have risen significantly over the last four years, in part due to the COVID-19 pandemic and the challenges for victims and survivors in accessing support. In this study, we investigate the role that chatbots…
As the use of interactive AI systems becomes increasingly prevalent in our daily lives, it is crucial to understand how individuals feel when interacting with such systems. In this work, we investigate the comfort level of individuals when…
Cyberbullying has emerged as an important and growing social problem, wherein people use online social networks and mobile phones to bully victims with offensive text, images, audio and video on a 247 basis. This paper studies negative user…
Rises in the number of animal abuse cases are reported around the world. While chatbots have been effective in influencing their users' perceptions and behaviors, little if any research has hitherto explored the design of chatbots that…
As robotic systems become more and more capable of assisting humans in their everyday lives, we must consider the opportunities for these artificial agents to make their human collaborators feel unsafe or to treat them unfairly. Robots can…
Conversational agents, also known as chatbots, are versatile tools that have the potential of being used in dialogical argumentation. They could possibly be deployed in tasks such as persuasion for behaviour change (e.g. persuading people…
Social identity theory (SIT) and social categorization theory (SCT) are two facets of the social identity approach (SIA) to understanding social phenomena. SIT and SCT are models that describe and explain how people interact with one…
Recently, research into chatbots (also known as conversational agents, AI agents, voice assistants), which are computer applications using artificial intelligence to mimic human-like conversation, has grown sharply. Despite this growth,…