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This paper develops a theoretical model of platform competition where user-generated content (UGC) quality arises endogenously from the composition of the user base. Users differ in their relative preferences for content quality and network…
Result ranking often affects consumer satisfaction as well as the amount of exposure each item receives in the ranking services. Myopically maximizing customer satisfaction by ranking items only according to relevance will lead to unfair…
Users of social media platforms based on recommendation systems (e.g. TikTok, X, YouTube) strategically interact with platform content to influence future recommendations. On some such platforms, users have been documented to form…
Product ranking is the core problem for revenue-maximizing online retailers. To design proper product ranking algorithms, various consumer choice models are proposed to characterize the consumers' behaviors when they are provided with a…
In social network markets, the act of consumer choice in these industries is governed not just by the set of incentives described by conventional consumer demand theory, but by the choices of others in which an individual's payoff is an…
The feedback that users provide through their choices (e.g., clicks, purchases) is one of the most common types of data readily available for training search and recommendation algorithms. However, myopically training systems based on…
We propose a control-theoretic interpretation of recommender systems and use this perspective to analyze how fairness interventions shape long-term system behavior. Fairness concerns arise for both users and creators, ranging from opinion…
Digital platforms such as social media and e-commerce websites adopt Recommender Systems to provide value to the user. However, the social consequences deriving from their adoption are still unclear. Many scholars argue that recommenders…
Popularity bias is a well-known issue in recommender systems where few popular items are over-represented in the input data, while majority of other less popular items are under-represented. This disparate representation often leads to bias…
In credence goods markets such as health care or repair services, consumers rely on experts with superior information to adequately diagnose and treat them. Experts, however, are constrained in their diagnostic abilities, which hurts market…
Considering the impact of recommendations on item providers is one of the duties of multi-sided recommender systems. Item providers are key stakeholders in online platforms, and their earnings and plans are influenced by the exposure their…
Fairness in machine learning has been studied by many researchers. In particular, fairness in recommender systems has been investigated to ensure the recommendations meet certain criteria with respect to certain sensitive features such as…
Providing recommendations that are both relevant and diverse is a key consideration of modern recommender systems. Optimizing both of these measures presents a fundamental trade-off, as higher diversity typically comes at the cost of…
We consider a recommender system that takes into account the interplay between recommendations, the evolution of user interests, and harmful content. We model the impact of recommendations on user behavior, particularly the tendency to…
Many human-facing algorithms -- including those that power recommender systems or hiring decision tools -- are trained on data provided by their users. The developers of these algorithms commonly adopt the assumption that the data…
Recommendation systems are widespread, and through customized recommendations, promise to match users with options they will like. To that end, data on engagement is collected and used. Most recommendation systems are ranking-based, where…
Online platforms have a wealth of data, run countless experiments and use industrial-scale algorithms to optimize user experience. Despite this, many users seem to regret the time they spend on these platforms. One possible explanation is…
Online social networks (e.g. Facebook, Twitter, Youtube) provide a popular, cost-effective and scalable framework for sharing user-generated contents. This paper addresses the intrinsic incentive problems residing in social networks using a…
We study a game-theoretic information retrieval model in which strategic publishers aim to maximize their chances of being ranked first by the search engine while maintaining the integrity of their original documents. We show that the…
Recommender systems daily influence our decisions on the Internet. While considerable attention has been given to issues such as recommendation accuracy and user privacy, the long-term mutual feedback between a recommender system and the…